Took 2005 Mazda6 there that was idling rough. They repaired and she runs great mow. Fair price too!read more

Super honest, fast & reliable! Good value for your money!…read morePlace is sparkling clean which says a lot.

This is my second visit for 2 different issues. I needed a new touchscreen for my 2013 Hyundai…read more These guys went above and beyond to find one. They still had problems but were relentlessly determined to resolve it. KUDOS!! The second issue was programming a new remote key fob which they did in mere seconds!! These guys are great! I highly recommend them. Steve Godlewski 1/4/26

I brought my vehicle to Audio Express to address an audio output issue. Following their initial…read morediagnosis, the amplifier and transmitter were replaced. A few days later, my left rear light stopped working. Assuming it was a simple bulb issue, I took the car to another auto shop. I was then informed that the problem was due to improperly reinstalled connecting clamps, which had been removed to access the amplifier during the prior service. I contacted Mike at Audio Express to explain the situation. He acknowledged the issue and assured me that I would be reimbursed for the cost of the repair. He stated he would coordinate with upper management and arrange for a reimbursement check. After several weeks without any update, I followed up and was told the matter was still pending. I continued to wait, but after more than three months and multiple attempts to get an update, I have neither received reimbursement nor any further communication. While mistakes can happen, the lack of follow-through and accountability in resolving this issue has been very disappointing.

I took my wife's old Volvo to Carroll's and talked with Graham. It had been running rough for a…read morebit. When I picked the car up and my wife took it for a spin, she said it ran better than ever. I have chatted with Graham a few times and he is a friendly, nice guy. The shop seems to run very well and I will continue to use them for repairs. Hightly recommended!

These guys are quick, communicative and cost efficient. My car lost acceleration on a Tuesday and I…read moredropped it off with Graham at 8am on Wednesday. I saw a ton of cars in the lot and Graham told me that they're backed up with inspections and it may be a while. I left it anyhow bc I live close and was desperate. Graham called me by 9:30am to tell me I needed new spark plugs and a coil, and then had it ready to pick up by noon. Labor was only 1/3 of the total cost and was super reasonable. I have terrible luck with cars, but Carroll's Auto took all the stress out of the experience - thank you!!!

Called to make an appointment for service and warranty work. Appointment was a week out. no…read moreproblem. i dropped my truck off for the appointment. 2 days later i get the work order to approve to have the work done. i noticed a large service on the work order was on there twice but with a different code. i called to address this issue and to see what my warranty was going to cover. i was told they would get back to me. 3 days later i had to call them to get an update. wouldn't you know, they have done nothing. so after a week of waiting for my appointment and 5 days after dropping it off i never even received a correct work order to approve. This service department is a joke. i will never go back.

My daughter bought the new 2024 Chevy Trax from Keith Black for her Mom and things couldn't have…read moregone any smoother. Everyone at the dealership has been so nice and helpful. This is the second car we have bought from Keith.

Fixed our boat cover better than new!!! Fast service! Strongly recommend! Very knowledgeable!read more

Dropped in without an appointment to see if they could look at the door on my Ford Escape that…read morewould not open because the door panel was coming off. Another shop had attempted to fix this door twice with only temporary results. Dillon looked at the door within a few minutes and figured out what was wrong with the door and then fixed it right there. What amazing service!

I got a remote start on my 2012 Honda Civic and I love it! The Staff ( I forgot his name) was very…read morepolite and helpful. He did a great job at explaining and showing me how it worked. I liked that I could use my existing key and not just the fob I was given. Service was fast, friendly and a good value for the price I paid. I highly recommend!

I sincerely hope that anybody who decides to take their car to this shop does not have the…read moreexperience I did. They canceled my appointment at the last minute, rescheduled it. I was going on vacation and needed the car three days later. It was not done--in fact I don't think they started the work until two days after drop off. I told them that I would be out of town until Monday. I received a call on Saturday that I needed to pick the car up. It's a convertible --and when I arrived, it had been sitting out in the parking lot all day with the top off. I figured out why! The top no longer worked. Neither did the driver's side window. I did not figure these things out until I drove the car home. But that was only after dealing with the fact that the mechanic drove my car up on the sidewalk tearing my bumper skirt up. After listening to it crunch as I slowly backed it off, the three guys in the shop proceeded to harass me--telling me they'd just fix it, then telling me my car was a piece of junk. They did nothing! I had to call my insurance. I should have called the police. It took the shop owner over five days to call me. I have yet to be contacted by their insurance. After I took it back in for them to fix the windows and top, they said they couldn't do anything. I could take it to a dealer and pay to get it fixed and they'd cover it if they thought it was due to something they did. So avoid getting a lawyer--and just skip this shop! ****(added 7/29) I'll reply to Andy's response since I can't add to his comment. I'm sure this comment is NOT for me since he didn't contact ME about this. He doesn't really care if my car is repaired or works. He just wants a great review. I don't blame him. But maybe he should train his managers to deal with things when their mechanic wrecks customer's cars. As far as you the customer? I've learned some things. I would just be very careful dealing with car shops. Document everything when you drop it off--mileage, condition. Just like a rental. Andy makes it sound like I'm some kind of crazy woman. Well that's how his managers made me feel too when I complained that my car was up on the damn sidewalk. I should have called the police since I didn't have a witness there to see the condition of the car. I was alone-- and they knew it. Their insurance company sent me a check for $2000 even though the estimate to get the bumper that fits my car is well over $3000. And my top? Mercedes really doesn't know if it's the pump. They don't know. So it worked when I dropped it off. When I picked up my car, the bumper was wrecked, the top didn't work and the driver's side window didn't work. Nothing was said to me that they wouldn't touch the top before I picked it up. Ever. And yes, it did sit outside all day since 10:00 am with the top down. So it's all sketchy. I am now stuck with a car that I can't sell. I'm $1000 short to repair the bumper. So thank you Andy for your reply here on Yelp. As with other "no phone calls," I appreciate the NO follow up to see that I was taken care of. Go away. I know. Go away. I'm sure my convertible will sell right away with that wonderful $700 radio re-wire your shop did!

I took my car to another facility to have the right bumper fixed after paying for the parts which…read morewere over $500. I was all so told that it would cost over $2400 and maybe more. I may have had them do the job, but then they proceeded to tell me even after they had the parts that it would take 9 to 10 days before I got my car back Lindsey's total price, including having the car carbonated by an outside source was about $2400 and I got my car back within three days. They were very professional, friendly upfront, having given me two prices and as long as I have the car, the work is under warranty.

Lindsay's did an AMAZING job on our Subaru Legacy!…read moreWindshield replacement and roof dent repair after a buzzard strike. Everything recalibrated PERFECTLY, windschield and roof look BRAND NEW! You cannot tell anything happened to this car! Reasonably timed repair and VERY HELPFUL staff! Thank you Lindsay's!

Great customer service! I've never had an attendant approach me to ask if I needed assistance…read more Zachary was pleasant and answered my questions with no hesitation.

Severn-Donaldson, MD - I am so sick and tired of poor service and results, closed interior cleaning…read moreservices this morning due to lack of staff, equipment repair common, AND NO MANAGEMENT ENGAGEMENT. Not worth the premium monthly membership price!!! CANCELING TODAY! Unreliable Business!!! Dam!