I had the chair installed about 8 years ago and have had one issue that was quickly resolved when I…read morereported it.

I don't even want to give this guy one star but it won't post my review unless I do…read more On April 13, 2018, Mr. Clore gave us an estimate for a ramp for my 97 year old Veteran father. He required 75% in cash or check up front and promised to install the week of 4/23/18. Well that week came and went and no install and no phone call explaining why the delay. I reached out to him and his excuse was it rained all week. On Friday, May 4th said he was short a ramp and asked for the drawing my husband made of the front porch area. I sent it back to him and he said it would be 3 working days before the missing section would be delivered. I asked then if he would be out the following Wednesday or Thursday, May 9 or 10, to which he replied yes. Thursday came and went and no contact from Jim Clore. I reached out to him and he said he was sick but was ready to install. I asked when he would be out and he said hopefully tomorrow (May 11th). On Friday, May 11th he sends me a text that says he's still sick and will be out Monday, May 14. I send him a text on Monday asking what time he will be out to install, his reply was he was still feeling sick and hoping in the afternoon. I told him if he wasn't out by Wednesday May 16th then to please refund my deposit. He replied he would "handle it". On Wednesday, May 16th, he sent a text saying the weather wasn't cooperating and would try to get out if there was a "sunshine break". He never showed up and no call or text. On Monday May 21 he asks if Wednesday May 23 is ok to come install. I replied they were calling for rain that day and he likely wouldn't be out then either. I told him if he was not out on Wednesday, then I expect a full refund. I text him Wednesday morning asking what time and he replied, "I'll have to issue the refund. I have to get an incoming deposit cleared and I'll get you a check before the weekend". I told him I will come by and pick it up; not to mail it. He said he would call me Friday when it was ready. I never got that call (gee who would have guessed). I text him Tuesday, May 29 saying I would be by to pick up the check from his address. His reply was that he no longer maintains that office and he would be by to hand deliver it to me today, May 30. Guess what??? You got it, no show by Mr Clore. During all this, I researched Jim Clore and Access Mobility and discovered he has been running this scam for a long time. He was featured on NBC4 Responds in 2017. https://www.nbcwashington.com/news/local/Accessibility-Equipment-Company-Fails-to-Deliver-for-Several-Paid-Customers-416981713.html There are complaints on Ripoff Report. https://www.ripoffreport.com/reports/access-mobility-llc/fredericksburg-virginia-22407/access-mobility-llc-jim-clore-i-purchased-a-stair-climber-and-gave-hime-a-check-for-3200-1349814 Multiple complaints on BBB. https://www.bbb.org/richmond/business-reviews/wheelchair-ramps/access-mobility-equipment-llc-in-fredericksbrg-va-63402402/reviews-and-complaints?section=complaints He even made Angie's list but not in a good way. https://www.angieslist.com/companylist/us/va/fredericksburg/access-mobility-equipment-llc-reviews-7926488.htm I could go on but you get the idea. According to his website, he also services SC and MD. I'm spreading the word there too through the rehab facilities. I am a Registered Nurse, work in an Acute Care Rehab hospital for a home health agency, and have many contacts in the construction industry in this area as well as the aging community. I meet many people every day, all day long that could benefit from his services but I purposefully steer them away from this thief. Furthermore, I will continue to tell this to my professional contacts in the rehab and aging communities. I am sick that even if I was to get our refund back, it would be at the expense of another veteran or elderly person who's money he stole to repay us. He is a blight to our industry.

I was in a horrific accident that left me not able to walk, and in my time of need I was looking…read morefor a reputable business that could help me. Luckily I found A+ Medical. They ve made my life easier in so many ways from installing a stairlift in my home, to supplying me with state of the art chairs so that I can get around. I could go on for days how good this business has been to me. If you need anything dont hesitate to contact A Plus Medical. You wont regret it.

From the owner: Welcome to A Plus Medical Equipment. We are a Durable/Home Medical Equipment repair & supply…read morecompany that has been serving our clients with all of their mobility and home medical equipment needs since 2008. The services and equipment that we provide include all manual & power wheelchairs, scooters, lift chairs, walkers, shower devices, hospital beds, medical mattresses, ramps, stairlifts/stair glides, vertical platform lifts & vehicle lift repairs & sales. We are also a well established vendor with all of the VA medical centers in the north/central east coast areas. We support a veteran’s right to choose. So please, choose A Plus Medical Equipment for all of your current and future mobility and in home needs. You won’t regret it!

I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.

I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.

This is the place to go if you need to buy a vehicle for a disabled person, or other mobility…read moreitems. They have very helpful sales staff that will walk you through choices and how to operate the products they sell. They have two vans on sight to look at (one with a side entry and one with a rear entry. They have motorized chairs for stairs and you can try it out in the store. Nice large store with easy parking.

LIFE TURNS ON A DIME and all of a sudden you don't know what to do. That happened to us when my…read morehusband was hospitalized for over 100 days. I had to change our life style and transport him. Having bariatric needs because he is a large tall man complicated matters. it was a lonely dark place to be. James Taylor, singer/song writer, says it best: "When you're down and troubled and you need a helping hand...you just call out my name...I'll come running!" MOBILITY did just that. Lee Crenshaw (owner) and Jason Blackwell (Sales) held our hands every step of the way providing guidance on the next step. They are true professionals who find solutions. They care! Life is back on track because of MOBILITY SuperCenter in Richmond, VA. We cannot thank them enough. Barbara & Tyler Scalone Chester, VA

Very quick reply but do direct to them. Can and made adjustments and solid installation. Prices…read morehigh but only firm I found that really specializes in home safety inspection and installation

From the owner: At GoGo Access, we're not just a home accessibility solutions company; we're your partner in…read morecreating spaces that empower and liberate. With a mission to make homes safer and more accessible, we bring decades of dedicated experience in the aging-in-place business to the heart of the community. As you embark on enhancing the accessibility of your home, GoGo Access stands ready to transform your living space into a haven of safety, comfort, and independence. Your journey to a more accessible home starts here

The owner of New Beginnings Mobility sold us a stair lift chair in Oct. '17 and we paid a large…read moredown payment (in the thousands). After many scheduled dates and excuses for not coming to install, we finally told him to refund our money. Lots of e-mails back and forth, and more excuses why he couldn't get money for the refund, we are still trying to get our refund. He did make two small payments. It's past the middle of Apr. '18 and we're still waiting to hear from him. Now, he says his e-mail is down and he doesn't know how he's going to get the money to pay us back. We did contact another company and had a stair lift chair installed. so now we're out double! This has been a horrible experience and hope no one else has to go through this!

From the owner: We assist seniors and those with mobility challenges to "age in place" in the homes they love. We…read moredo this by providing items and services such as stairlift chairs, wheelchair ramps, walk in bath tubs, and other mobility and accessibility equipment.

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!

Super responsive, came to our rental property and fixed the mobility scooter for mom. Thank you so…read morevery much.

From the owner: Coastal Mobility Equipment provides manual and power wheelchairs, travel scooters, walkers,…read morerollators, vehicle lifts, reclining chairs, rentals, etc. Whether your browsing for a manual or power wheelchair, travel scooter or looking for a wheelchair rental. We believe quality should never be a compromise. No matter what product you're looking for, we guarantee reliability. We want you to feel confident that your purchase is of the highest caliber. We're passionate and caring about your mobility needs and will provide a locally focused presence, See our featured products! We provide a wide selection of mobility and ancillary products.

I highly recommend Zask medical supply located in Alexandria, Virginia. They have the most highly…read morereliable products and outstanding customer service. Tony and the team make themselves available any time to assist customers in product selection, product use and navigation of relevant APPs. The Zask Medical team are also highly experienced in many of the subtle nuances that are important for deciding between different medical supply products. That are particularly experienced and the use and nuances of CPAPs For new CPAP owners Tony and his team take the time to provide detailed instruction and subtle nuances about operation that you don't ordinarily find in the manuals and even on the online information on YouTube. For experienced CPAP users Zask is also quite amazing. They take the time , if you ask, to help you in navigating the various Apps related to various medical products. This is above and beyond what you would get from most retailers. In addition, the ZASK team are very good about supply product service. ......And not just products that they sell. I was having trouble with a resmed travel CPAP that I purchased a couple of years ago from another retailer and Tony was kind enough to help me fix a problem without any charge-- just as a courtesy for being a customer. I can't say enough good things about Zask !!!

Friendly, efficient staff with a wide inventory of products. I rented a knee scooter at a better…read moreprice than others in the area.