Tim the owner is so accommodating, most honest individual I have had the pleasure of working with…read more I bought my mobility scooter and lift from him. He walked me through the process and suggested Styles right for me. He then let me have plenty of time to make my decision, answered all my questions and never once pressured me. He cares about his customers and I will always recommend him to anyone. I traveled from St Marys, Ga to search for my scooter, and so glad I found Tim's mobility store. Thanks Tim and your crew. Returning customer always

Best costumer service. Very helpful to find the right solution for you. The owner is very nice and…read morehonest!

I recently purchased an electric wheelchair for a friend who had mobility challenges. I was…read morecompletely unfamiliar with wheelchairs and their needs. After just 10 minutes of conversation with Mr. Horner, the owner, I felt confident in my decision to purchase a chair from the Home Ability Store. Every person I interacted with was professional, knowledgeable, friendly, empathetic, and went above and beyond to meet my needs. I highly recommend the Home Ability Store to anyone seeking exceptional customer service.

Wow, stoped there to look at upgrading my wheelchair, figured it would be the same old same old…read morething. (They would have one or two chairs, and very little knowledge) but NOT THE CASE. THEY HAVE A LARGE SELECTION OF CHAIRS TO LOOK AT, plus they had this dynamite young lady that knew her stuff about wheelchairs. I Was so impressed, that's the type of store I want to deal with so I'll be back soon. What a breath of fresh air to deal with people who know there product.

Needed a mobility scooter to get around town. Jake delivered and picked up from our hotel which…read morewas super convenient amd took no time out of vacation. Thanks Jake. Highly recommend this company. Excellent customer service.

From the owner: Call Today for a Free Estimateread more

The call service is a ioke. Thev used to be great no issues…read more That has significantly changed. Ido not believe they have any office staff anvmore! I think thev went fully online ordering and you ONLY speak to people Philippines. The last time Michelle was in office was 9/26 she never called me. 10/02. My Dr sent the script 9/9. I was suppose to have a new in office fitting. I am still using the same old mask and tubing. Ever since this Valmar company took over..straiqht down the drain. I would steer clear especially if using Military Benefits, there is better options in town. If don't get this resolved I am taking my business else where. Stop being a small business wanting support and then moving obs that could be for stay at home parents here supporting one another and moving them overseas. I want to do business with people who offer customer personal service not 1 hour on a call. and when I ask the person "is that what you just said" they sav "i don't know" 10/22 the never contacted me I went b the office nothing place is a ghost town dk what scam valmar is doing but they didnt even send my stuff to insurance till 10/10. Did it wrong was denied with wrona codes. Never called me then i qet a texi today with no info but savs I have a bill. I can't see it and even when 1 tried an account.... have no info on this mvsterious pill! I will be filing a complaint with the AG of Florida about this buisness. I already told mv doctors office and thev will not be using them anymore either. Next I will file a complaint with Tricare east.

Care is amazing. Was on the fence about using CPAP. I came in to explore my options. No pressure…read more Brenda let me try out different devices . Greg Sapp, one of the owners, took the time to give me a real education about what CPAP could do for me. Long story short, these guys have improved my life. 5 stars all the way.

These people act like they're doing you a favor every time you contact him or go to them for…read moreservice. I've dealt with them on three different occasions. They're inconsiderate and rude every time, and we'll leave you waiting like their time is the only one that's important . They know there are limited options in jacksonville, and they treat you like it as well if you use them.Good luckx

I wanted to review this place bc I am so appreciative that this time of service exists! My mom is…read morewheelchair bound and I wanted to take her out for the long weekend, I was able to rent a wheelchair accessible van through MobilityWorks and they made it so easy and painless!! It was a pleasure doing business with them and I was able to take my mom out and have her be comfortable. Jordi was phenomenal, amazing service and person!

Honestly only con parking. Amazing people, great products. Very friendly and helpful. I will use…read morethis place again if I ever need to rent another product and will recommend this place. Like I said the parking completely sucked it was i little tucked away and hard to find but, once inside everyone was friendly and helpful. They went out of their way for me. I felt like I really mattered, or maybe the most important client! Even if my order wasn't super valuable. Also another huge upside the cost was really reasonable.

This company was selected by the VA to receive my Pride Jazzy Power Mobile wheelchair on my behalf…read moreand install a chair lift. My wife and myself sat in the office the entire time. Joy Miller who represented herself as the CEO/Owner of the company was neither helpful nor hospitable. In fact we witnessed two other veterans who came in the office to speak with her and received an unbelievable unfriendly welcome. They ended up walking out. She has no respect for the Vet and I do not wish to use her company again. I believe the owner is Jack Ruis. He was outstanding putting everything together and explaining everything. He was terrific and is 5 Star. However, Joy Miller, CEO/Owner was terrible and deserves a negative star, correct, a negative star.

Tess did a great job introducing me to my new CPAP machine. I've had no problems. 5 stars for Tess…read more You have to leave a message usually.

If I could give them zero stars I would. DO NOT USE THIS COMPANY!! Without getting into a lot of…read moredetails bottom line is my bi pap went on the fritz. My doctor sent them the required info to get an approval through medicare. This started back in August and still no bi pap. They do not return calls. They say they will reach out to the DR but do not. They say they will take care of everything and I never hear another word. Three month this has gone on. When you call the Jacksonville office 9 times out of 10 you get transferred to the Orlando office and of course that office does not give them the info like they say they will. Also, they continue to send and charge me and medicare for supplies that I cannot use even though I requested a stop. Fraud!