Tim the owner is so accommodating, most honest individual I have had the pleasure of working with…read more I bought my mobility scooter and lift from him. He walked me through the process and suggested Styles right for me. He then let me have plenty of time to make my decision, answered all my questions and never once pressured me. He cares about his customers and I will always recommend him to anyone. I traveled from St Marys, Ga to search for my scooter, and so glad I found Tim's mobility store. Thanks Tim and your crew. Returning customer always

Best costumer service. Very helpful to find the right solution for you. The owner is very nice and…read morehonest!

These people act like they're doing you a favor every time you contact him or go to them for…read moreservice. I've dealt with them on three different occasions. They're inconsiderate and rude every time, and we'll leave you waiting like their time is the only one that's important . They know there are limited options in jacksonville, and they treat you like it as well if you use them.Good luckx

I wanted to review this place bc I am so appreciative that this time of service exists! My mom is…read morewheelchair bound and I wanted to take her out for the long weekend, I was able to rent a wheelchair accessible van through MobilityWorks and they made it so easy and painless!! It was a pleasure doing business with them and I was able to take my mom out and have her be comfortable. Jordi was phenomenal, amazing service and person!

Needed a mobility scooter to get around town. Jake delivered and picked up from our hotel which…read morewas super convenient amd took no time out of vacation. Thanks Jake. Highly recommend this company. Excellent customer service.

From the owner: Call Today for a Free Estimateread more

Tess did a great job introducing me to my new CPAP machine. I've had no problems. 5 stars for Tess…read more You have to leave a message usually.

If I could give them zero stars I would. DO NOT USE THIS COMPANY!! Without getting into a lot of…read moredetails bottom line is my bi pap went on the fritz. My doctor sent them the required info to get an approval through medicare. This started back in August and still no bi pap. They do not return calls. They say they will reach out to the DR but do not. They say they will take care of everything and I never hear another word. Three month this has gone on. When you call the Jacksonville office 9 times out of 10 you get transferred to the Orlando office and of course that office does not give them the info like they say they will. Also, they continue to send and charge me and medicare for supplies that I cannot use even though I requested a stop. Fraud!

The call service is a ioke. Thev used to be great no issues…read more That has significantly changed. Ido not believe they have any office staff anvmore! I think thev went fully online ordering and you ONLY speak to people Philippines. The last time Michelle was in office was 9/26 she never called me. 10/02. My Dr sent the script 9/9. I was suppose to have a new in office fitting. I am still using the same old mask and tubing. Ever since this Valmar company took over..straiqht down the drain. I would steer clear especially if using Military Benefits, there is better options in town. If don't get this resolved I am taking my business else where. Stop being a small business wanting support and then moving obs that could be for stay at home parents here supporting one another and moving them overseas. I want to do business with people who offer customer personal service not 1 hour on a call. and when I ask the person "is that what you just said" they sav "i don't know" 10/22 the never contacted me I went b the office nothing place is a ghost town dk what scam valmar is doing but they didnt even send my stuff to insurance till 10/10. Did it wrong was denied with wrona codes. Never called me then i qet a texi today with no info but savs I have a bill. I can't see it and even when 1 tried an account.... have no info on this mvsterious pill! I will be filing a complaint with the AG of Florida about this buisness. I already told mv doctors office and thev will not be using them anymore either. Next I will file a complaint with Tricare east.

Care is amazing. Was on the fence about using CPAP. I came in to explore my options. No pressure…read more Brenda let me try out different devices . Greg Sapp, one of the owners, took the time to give me a real education about what CPAP could do for me. Long story short, these guys have improved my life. 5 stars all the way.

Honestly only con parking. Amazing people, great products. Very friendly and helpful. I will use…read morethis place again if I ever need to rent another product and will recommend this place. Like I said the parking completely sucked it was i little tucked away and hard to find but, once inside everyone was friendly and helpful. They went out of their way for me. I felt like I really mattered, or maybe the most important client! Even if my order wasn't super valuable. Also another huge upside the cost was really reasonable.

This company was selected by the VA to receive my Pride Jazzy Power Mobile wheelchair on my behalf…read moreand install a chair lift. My wife and myself sat in the office the entire time. Joy Miller who represented herself as the CEO/Owner of the company was neither helpful nor hospitable. In fact we witnessed two other veterans who came in the office to speak with her and received an unbelievable unfriendly welcome. They ended up walking out. She has no respect for the Vet and I do not wish to use her company again. I believe the owner is Jack Ruis. He was outstanding putting everything together and explaining everything. He was terrific and is 5 Star. However, Joy Miller, CEO/Owner was terrible and deserves a negative star, correct, a negative star.

I ordered a "used" crane type lift for my van from Tim on 3/2/26 so we can safely load my new wheel…read morechair. We were required to give them a down payment and were told that he had to order a bracket for the van so that the lift could be installed and that the bracket should arrive within 7-10 days. That time came and went and upon contact Tim was always unsure as to why the bracket hadn't arrived always insuring me that it should be here soon. Unfortunately for me I took him at his word and since I really needed the lift I allowed the time to slip by and now after waiting for over two months and after sending him an email last week I got a reply today asking me to call him asap. Upon my calling him he began apologizing and gave me a story that although he had started the business that apparently he had two Pakistani partners who according to Tim had taken my down payment along with 8-9 other peoples and supposedly fled back to Pakistan. Tim said that although he had started the business that he was walking away and advised me to contact my CC company to dispute the down payment charge which I have done. I urge people requiring mobility products to stay away from this business.

From the owner: Mobility Equipment Store Open 7 Days a Week with Sales, Service and Rentals Including but Not…read moreLimited to: Stair Lifts, Vertical Platform Lifts, Disability Ramps, Vehicle Lifts, Pool Lifts, Mobility Scooters, Power & Manual Wheelchairs, Lift Chair Recliners and Rollator Walkers.

Of the three times this year that we've arranged a stretcher pickup for a medical appointment, two…read moreof them have had to be cancelled because confusion among Liberty's dispatcher(s) resulted in crews not being sent in time to make the appointments. The third one only succeeded by the skin of our teeth, getting us in 2 minutes before the 15-minute grace period after the appointment was up. The crew was competent, but the people who assign and schedule the crews are not. Do not use this company if timing is a factor. They cannot be relied on to deliver you on time.

They transported my 95-year-old mother on January 1 to hospice. She was resistant and scared. The…read moretwo guys were wonderful with her. Very patient and kind. I followed them and could see them speaking with her throughout the trip and she was calm by the time she got there. Highly recommend these two guys.