I recently purchased an electric wheelchair for a friend who had mobility challenges. I was…read morecompletely unfamiliar with wheelchairs and their needs. After just 10 minutes of conversation with Mr. Horner, the owner, I felt confident in my decision to purchase a chair from the Home Ability Store. Every person I interacted with was professional, knowledgeable, friendly, empathetic, and went above and beyond to meet my needs. I highly recommend the Home Ability Store to anyone seeking exceptional customer service.

Caring sales support team easy to work with and no hard sale. Great selection of items over a wide…read morerange of supplies.

Tim the owner is so accommodating, most honest individual I have had the pleasure of working with…read more I bought my mobility scooter and lift from him. He walked me through the process and suggested Styles right for me. He then let me have plenty of time to make my decision, answered all my questions and never once pressured me. He cares about his customers and I will always recommend him to anyone. I traveled from St Marys, Ga to search for my scooter, and so glad I found Tim's mobility store. Thanks Tim and your crew. Returning customer always

Best costumer service. Very helpful to find the right solution for you. The owner is very nice and…read morehonest!

Always very helpful, great selection as well as knowledgeable about what works best for an…read moreindividual's specific needs and situation. Randy is not a salesman, he is an intuitive and professional technician! A true gem in today's world!

Randy's service was exceptional. We needed a short term wheelchair rental and he had exactly what…read morewe needed in stock and at a terrific price. He and his team were all very kind and professional.

Shoutout to our local community heroes! I wish that I knew earlier that this was a Medical Supply…read moreStore, because I thought it was a medical clinic. I love being able to get all my medical supplies in a quality store like this. I truly appreciate the knowledgeable staff here like Courtney and Earl. Courtney was so helpful with helping me understand all the different types of Cpap supplies and even helped me set up a consultation with Earl to get more information about my machine. Courtney and Earl both informed me about the process of getting a new machine through my insurance since how it has been @5 years since my last one. I am excited, because sleep apnea is very important to control and it is so beneficial to maintain proper use. Using a sleep machine has saved my life. I was also able to get my other supplies like non-stick bandages, zipper pulls, tape, etc. I have know that this venue is a treasure chest and I love looking at all the gadgets and gizmos to help me life my BEST life and stay as independent and healthy as

thanks to Courtney...My father needed a hospital bed after being released from a rehab hospital…read moreless than two hours before they was able to secure a delivery for us short notice same day this was a blessing as we were not sure how we were gonna be able to get him into a bed for tonight. Thank you again.

So far, so good. Don has been a pleasure to work with. I have some specific issues and he did his…read morebest to help me located the best possible equipment that we could get as quickly as possible. Both my husband and I feel he is honest and does care about getting what I need, not just selling me the equipment. More to come.

From the owner: We specialize in all your mobility needs. We sell scooters, power wheelchairs, knee walkers, lift…read morechairs, transport chairs, walkers, lifts for cars, ramps, and other various household products. We also rent wheelchairs, transport chairs , and knee walkers . We service mobility equipment on site or in home service calls.

Awful customer service. For a company who is 'supposed' to be supporting the disabled community…read morethey sure don't have a sense of urgency when you have an issue with your vehicle. Had a significant problem on Father's Day and called them Monday to get it in for service since it is related to a modified piece of equipment. Appointment is almost 2 weeks out. Sure, we will just sit in the house and wait since we are not able to travel.(ie, grocery, doctors, day program, etc). Maybe hire another mechanic to provide faster service to your clients.

These people act like they're doing you a favor every time you contact him or go to them for…read moreservice. I've dealt with them on three different occasions. They're inconsiderate and rude every time, and we'll leave you waiting like their time is the only one that's important . They know there are limited options in jacksonville, and they treat you like it as well if you use them.Good luckx