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MobilityWorks

3.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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2 months ago

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Ask the Community - MobilityWorks

Jay Home Medical Equipment - Ghost

Jay Home Medical Equipment

(4 reviews)

Southside

The call service is a ioke. Thev used to be great no issues…read more That has significantly changed. Ido not believe they have any office staff anvmore! I think thev went fully online ordering and you ONLY speak to people Philippines. The last time Michelle was in office was 9/26 she never called me. 10/02. My Dr sent the script 9/9. I was suppose to have a new in office fitting. I am still using the same old mask and tubing. Ever since this Valmar company took over..straiqht down the drain. I would steer clear especially if using Military Benefits, there is better options in town. If don't get this resolved I am taking my business else where. Stop being a small business wanting support and then moving obs that could be for stay at home parents here supporting one another and moving them overseas. I want to do business with people who offer customer personal service not 1 hour on a call. and when I ask the person "is that what you just said" they sav "i don't know" 10/22 the never contacted me I went b the office nothing place is a ghost town dk what scam valmar is doing but they didnt even send my stuff to insurance till 10/10. Did it wrong was denied with wrona codes. Never called me then i qet a texi today with no info but savs I have a bill. I can't see it and even when 1 tried an account.... have no info on this mvsterious pill! I will be filing a complaint with the AG of Florida about this buisness. I already told mv doctors office and thev will not be using them anymore either. Next I will file a complaint with Tricare east.

Care is amazing. Was on the fence about using CPAP. I came in to explore my options. No pressure…read more Brenda let me try out different devices . Greg Sapp, one of the owners, took the time to give me a real education about what CPAP could do for me. Long story short, these guys have improved my life. 5 stars all the way.

Genesys Medical Equipment

Genesys Medical Equipment

(3 reviews)

$$

Greater Arlington

Beware! Do not trust these people!They say they sell medical equipment on consignment but when your…read moreitems sell they give you a check from an account that has no funds in it. They plan to keep all the money from the sale. If you call the company there is a voice mail recording that says someone will return your call, but no one ever calls you back. After repeated dead end phone calls, I drove over there. The maintenance man was there and he gave me the owner Taft's, cell phone number saying Taft had left to pick up his grand daughter from school and I had just missed him. I called Taft's cell phone and he said he was in Tallahassee helping his family from hurricane damage and would be back the next week. How can he be in Tallahassee when the maintenance man said he just left the business in Jacksonville? This started a series of making dates for me to pick up the check and then canceling last minute saying he was out of town, all through text messages. After weeks if not months of setting dates and canceling, he promised to be there. The day before, I texted him a reminder that I was coming. His response was that he was in court! I guess he was dealing with someone else he has stiffed. When I questioned his response, he said either he or his associate would be there to give me a check. I arrived and a man I've never seen before asked me to wait while he made a phone call to Taft. Finally he came out with a paid receipt for me to sign and a check. I drove to the bank only to find that the account had insufficient funds. I tried to cash it many times, but always the same result, insufficient funds. I texted Taft that there was no funds in the account, and he never responded. If you check the better business bureau it shows an F rating. Don't give this company any medical equipment to sell or fix, or any money up front, because they plan to keep it all. You're dealing with unscrupulous, dishonest people that you cannot believe or trust.

Someone needs to take the address off the website. I went to the address listed for Genesys and…read morethey are gone. Please update your information!

MobilityWorks - mobilityequipment - Updated May 2026

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