An exceptional massage, one of the best I have ever had in more than 30 years of getting them…read more You ask "what is so different about Southwest Wellness and the owner Sarah W that would cause you to say this?" Sarah has spent years studying a variety of different massage techniques to include Thai, Chinese Accu-Pressure, Swedish, Relaxation, Reflexology and others and has taken the best parts of each and interwoven them into her own distinct style. I had come into the office after working a wildfire mitigation project and I was beat up. Neck, shoulders, back, legs and feet had all been impacted by the hard strenuous work in the field and having not lived here, I was looking for a therapy who could treat an out of town client in a short period of time before flying out. Southwest Wellness came up as a business who provided prompt response times which I needed and she did. I called to leave a voicemail and it said that texting would be the most time effective way to get a response which I did. After making my massage inquiry and being accepted as a client, I was on the table in a couple of hours. Sarah is an extremely pleasant individual who shows care for the individual therapeutic needs of her clients. She discusses issues and then goes right to work on them. Southwest Wellness offers 60 or 90 minutes sessions, I chose the 90 minute session. Sarah then proceeded to apply various massage techniques to my entire body. The foot reflexology is outstanding and she went through a variety of accu-pressure and stretching movements to loosen up my legs and back. Her techniques were actually able to work stubborn areas of my body that no other technician has ever been able to accomplish. Hands down - one of the absolute best massages I have ever had in my life. If you need customized massage therapy, Southwest Wellness and Sarah should be who you call first. You will not regret it.

Really awesome, much needed massage. I was visiting from out of town and went to Sarah after…read morereading the positive reviews here on Yelp. I reached out to her via text to set up an appointment for the following day. A 90-minute massage which she customized to what I needed was perfect. I will definitely go back to her studio when I am in the area again. I highly recommend Sarah/Southwest Wellness. She's AMAZING!

I can't recommend her highly enough! From the moment I arrived, she made me feel comfortable,…read morelistened carefully to my concerns, and customized the massage to exactly what my body needed. Her technique was exceptional--she found every area of tension and worked through it with the perfect amount of pressure. I left feeling lighter, more relaxed, and with significantly less pain and stiffness than when I walked in. You can truly tell she is passionate about helping people feel their best. She is professional, knowledgeable, kind, and incredibly talented. This was one of the best massages I've ever received, and I'll definitely be returning. If you're looking for someone who genuinely cares about your well-being and provides an outstanding massage, she's the one to see!

Easily one of the best massages I've had. The environment was super calming, and the LeeAnn really…read morelistened to what I needed. She focused on all the right areas and made a noticeable difference. I walked out feeling like a new person. Definitely coming back.

Just what the doctor ordered! My in home massage was amazing. I've had some major medical issues…read moreover the past three years and my body and joints are very stiff. Ben's experise was evident as he massaged and flexed the the various muscles and joints. I feel like a new man and am excited to make this a regular part of my self care. Try it; You'll like it!

Working with pure knead has been a delightful experience. They're online reservations are…read moreexceptional and the fact that you can call and speak to a live person is even better highly recommend them every one of the therapists has been professional and highly skilled five-star rating for sure thank you thank you

Rachel's massage was wonderful! She is an absolute professional. I am looking forward to having…read morethis experience again sooner than later. Thanks Rachel!

Amazing. I'm 3 days out and I still can't feel any back or neck pain. Thank you to Rachel!!! highly…read morerecommended. I just can't believe that I can look to my right again.

Shelene is amazing. Performs fantastic deep tissue massages! Very knowledgeable, friendly,…read moreunderstands pain management challenges! Highly recommend!

Shelene is very professional and very good at massage. She has a great personality and worked out…read morethe knots in my back an shoulders. One of the best massages I've had.

Do not book here unless you have the day open for appointment changes. My first time here the…read more"therapist" was stuck in traffic so my appointment was delayed even though I was at the place I had to wait about 45 minutes for her to arrive. I thought I would give a second chance since the massage was good. Today appointment was confirmed 30 minutes prior. I get to the place 5 minutes before my appointment. At the time of my appointment I get a text that the therapist is having car problems and can't get there until an hour later. I find this to be so disrespectful to clients and such a lack of respect for my time.

We are so impressed by the service provided at our massages today! My fiancé received a deep tissue…read moreand I had a hybrid Lomi/swedish massage. When I saw my spouse come out looking so relaxed I knew this is gonna be our new place. I didn't have to redirect or provide any changes at any point- they did such a great job understanding what we needed before we even got in the room! The only feedback I have is for myself and to get 90 mins next time!

I went here a few months back, every two weeks. There were a few times (before she changed her…read morecancellation policy) that I had to reschedule an appointment I had the following day, I would reschedule it anywhere from 72 hours before to 12 hours before my scheduled massage. She amended the policy saying you had to give 24 hours advance notice (understandably) & a month or so after the policy was changed I had a family emergency & couldn't make it. My daughter had a big seizure & we had to go to the hospital. I texted her as soon as I knew. Mind you, I hadn't had an issue since she updated her policy. The next week I tried to reschedule & it said I had to reach out, so I did. We talked on the phone & she mentioned the times I had to reschedule the times before she made changes to her cancellation policy. I countered with once she changed it there hasn't been a problem until I had an emergency. She proceeded to tell me I need to have child care lined up, moms deserve their time too, her mom had a special needs dependent, I could t use my daughter as an excuse.. just so far out of line. She said I could only come in if someone else cancelled last minute & I could fill in their spot. It isn't possible with 4 kids, I can't drop what I'm doing to go to someone's cancelled appointment.. I wish. The whole convo was wild & out there. I gave a two star instead of one because she is a good at massages.. it actually took me a few months to even speak on this, I was really just trying to reflect before I left a poor review.. Since I can't directly reply, I'll have to update to say you did in fact say something about my children as an excuse & I never did a same morning cancellation, it's not even possible to do on the app. The one time I had no choice I had to call/text you to cancel. I couldn't cancel it otherwise.. I'm glad you feel okay with your choice, I do as well.. you don't have to lie about it. Good luck with your business!

Excellent massage therapist! She has strong hands and the deep tissue massage was the best I've had…read morein years

I can't say enough amazing things about my massage with Nancy. From the moment I walked in,…read moreeverything felt upscale, calm, and extremely comfortable. The space is beautiful, the linens are luxurious, and every detail makes you feel cared for and relaxed. Nancy is truly exceptional at what she does. She used multiple modalities seamlessly and intuitively--deep tissue, therapeutic, relaxing, and restorative all in one session. You can feel her expertise in every move. She listens, she's incredibly skilled, and she knows exactly how to work with your body. The location is also super convenient--right off the 51 in the Biltmore Corridor, which makes it easy to get to and perfect for fitting into a busy schedule. This was one of the best massages I've ever had, and I'll absolutely be coming back often. If you're looking for a massage therapist who is both highly professional and genuinely gifted, Nancy is it. Highly recommend!

Wow!! I just had the most amazing 90-minute massage with Nancy, and I honestly can't say enough…read moregood things about her. She created a completely customized session that mixed Swedish, deep tissue, and aromatherapy perfectly. The pressure was exactly what I needed. firm, therapeutic, and still incredibly relaxing. Her studio is in a great location and is absolutely adorable, clean, calm, and beautifully set up. Everything was upscale and luxurious, which made the whole experience feel like a true high-end spa treatment. Nancy is intuitive, highly skilled, and clearly passionate about what she does. This was hands-down one of the best massages I've ever had. I walked out feeling lighter, looser, and totally reset. I'll definitely be coming back at least once a month. If you're looking for a top-tier massage therapist, Nancy is the one. Highly, highly recommend! Book w Nancy!!