I am very pleased with the entire process... Not sure why people are saying the receptionists…read morearen't friendly... I had a very pleasant experience with the two ladies I spoke with... Also the time frame was faster than I could've hoped for... I have not been underneath my vehicle to inspect their work but I will when the weather breaks... I have a full year warranty on all work performed like most placed and they beat all the previous quotes I got for complete exhaust work on my 2016 Chevy Equinox... The only thing not replaced was my rear muffler... So from manifold to the rear muffler was replaced for under $700 which from the other quotes I got was a really good price!!! I would recommend them to anyone needing exhaust work and will be my go to for any exhaust work I need in the future... Keep up the good work!!!

This shop was taken over by new owners and very thirsty will find anyway to get money our of you…read more Do not fall for the life time warranty deal because they will figure our to make you pay for something to get that particular part replaced. Go at your own risk

I've been purchasing tires from Waukegan tire for around 40 years never having any complaints…read more Recently I purchased tires for my truck and started having issues with vibration. Mark worked with the manufacturer for replacement and was able to get them replaced with another brand. Thanks Mark

Called the day before for new tires. They said come in the next day -- no appointment needed, no…read moreproblem. When we arrived they said it would take about two hours -- the whole process took about five hours. They said: "sorry, we're busy." If it's that busy they should let the customer know in advance instead of stringing them along all day long. It was completely disrespectful and we'll never return here again.

Igor is the best. He has gone above and beyond for me countless times over the years. I drive a…read moreMini Cooper S, and it can be difficult to find a trustworthy mechanic who truly knows foreign cars. Igor not only specializes in them, but genuinely cares about his customers and always takes the time to help however he can. Instead of going to the dealership and getting overcharged, go see Igor. He is reliable, honest, thorough, and does excellent repair work. It's rare to find a mechanic you can completely trust, and Igor is one of those people. 5 stars all day. Always grateful. Thank you, Igor!!!!!

Very Happy with my 2 years old Lexus repair. This auto…read morerepair shop was recommended to us by Family . Igor was very helpful recommended best option for major repairs. Very happy with results and seamless repair of our vehicle. Will recommend this shop and honest,prompt service. Thank You

They use cheap aftermarket parts. It cost me $2375 to resolve the engine light warning. They…read morereplaced a vapor canister, it didn't work, spark plugs, it didn't work, an aftermarket catalytic converter, it didn't work. They replaced the catalytic converter with an original factory made for an extra $440. It still didn't work. The mechanic finally found that the problem was with another aftermarket part that they had installed on the system less than 2 years ago. There was no apologies made for the delay and the extra $2000+ cost.

Overcharged for tire repair. at least double.read more

Very nice shop in a convenient area off of Rt 41 and Washington St…read more Bob and Margaret are very accommodating and helpful. They run a professional family run business with integrity and skill. My friend has been a long time customer and always had excellent service from them and I am happy to meet them and now have a place I can trust to bring my vehicles for repair. They are taking all necessary Covid precautions and I felt comfortable being in their very clean shop. I highly recommend them.

Always A+ service here! Genuine,honest,thorough! Old school quality! I won't go anywhere else!!!read more

Recently bought a vehicle from out of state and needed to get a front license plate bracket…read moreinstalled. Contacted the dealership and they wanted $50, so I decided to see if an independent shop near me would do it for less. I called Jose's since it's about 5 min from me and they said it wouldn't cost much since it was an easy job so I stopped by. When I walked in, I was greeted by the cutest, sweetest dog and Jose got to work installing the bracket. We had a good conversation - very personable and kind - which I appreciated, and before I knew it, he was done! After we got done talking, I went to pay and he told me not to worry about it. I could not believe he did that and I am so thankful. There aren't many good and kind hearted people left and I truly believe Jose is one of them. Reading other reviews it appears others have had the same experience! I will definitely be bringing my vehicle in for non warranty related work in the future. Thank you so much!

This friendly auto shop was a lifesaver. My car started acting wonky with an electrical issue on my…read moreway back to Milwaukee from Chicago and they were able to get my car in and take care of the problem fairly quickly.