We came here after going to a chain location and not being satisfied with their selection and…read moregeneral attitude. Customer service here was attentive and friendly, we were showed the beds we were interested in our price range. We were rang up quickly and got a delivery date set up with no fuss. On the delivery day, they were about an hour late but notified us that they would be running late before our delivery window closed. When delivered they set the bed up quickly and moved in and out of our house very quickly. This was a great experience from start to finish.

We bought our second mattress here and really like buying from a local owner. It's exactly what we…read morewere looking for and an awesome deal!! Very nice!!

MIKE !!!!! ( aka Brandon) thank you thank you thank you. So I went to see about a mattress in Jan…read morethis year. Mike helped me out and put me in that machine that helps you pick the right mattress for you. He took me to the less expensive ones first, they were nice but they weren't right for me with my back issues. He asked me what mattress do I have now, I told him and he took me to go try those out. As soon as I laid down I was like Goldilocks in that perfect bed. Mike showed me prices and I told him I will be back when the time was right... not once did he try to upsell me...not once did he sound like a car salesman... i really appreciated that. Fast forward to May ( 2 days ago) we went to a few places for quotes and then went to go see Mike and LARRY ( or your mattress is free) Larry wasn't there lol. We didn't tell Mike any of the other quotes we just told him what we wanted and see what he came up with for us. I'VE BEEN VERY HONEST WITH MY YELP REVIEWS GOOD OR BAD...SIT AND SLEEP HAD THE BEST PRICES. Mike came back with a price that none of the other places could have came close to. MIKE SERIOUSLY THANK YOU FOR GOING ABOVE AND BEYOND. THANK YOU FOR YOUR PATIENCE ( all my questions) AND PROFESSIONALISM. And fyi our new bed ended up being about 1 1/2 inches higher than our old one, so now I need a stepper lol but I love love love how high it is. Thank again Mike. Also we had next day delivery and the 2 guys that delivered our mattress was on time and was quick with setting everything up. The other places said I would have to wait 2 weeks for my stuff to be delivered. NOT SIT N SLEEP

Update. They traded the bed and we had to make a purchase in their store I'll never go backread more

I want to send a HUGE shoutout to Christina and her team, Thankyou so much for helping me out with…read morea great purchase and then also being sooo professional kind and courteous when I needed to make adjustments!! You guys are really the BEST!! Truly everybody if your looking for a great mattress with Fair pricing come here to Mattress Firm on Alabama in Redlands

I purchased a box spring at Mattress Firm. The sales staff were helpful, but I'm not impressed…read morewith the quality of the merchandise despite all the good reviews I read on their website. I know the quality of the item is more of a manufacturer issue. But when I went back to the Mattress Firm website to leave my feedback, I noticed there was no option to do so. Since they post reviews but give you no option to leave reviews, now I question the authenticity of the info you see posted on the Mattress Firm website. My purchase was for a Tempurpedic box spring. And even though it was relatively inexpensive compared to a mattress, it was still overpriced based on the item's quality. I would buy from this store again, but I would hold out for a sale. Prices are going up all around but quality from the manufacturers is not what it used to be. Sales staff was 4 stars Value is 3 stars Quality is 3 stars Website is 2 stars

Well after doing some research I've decided to go to banner mattress just cause I like the warranty…read more15yrs . Also I have 120 days to sleep on it and if I don't like I can replace it. Today no tax, no delivery charge, the guys will even take my old mattress and setup my bed. I am happy to go to banner Mattress and get my bed here. Eddie was professional and helpful. I recommend going here. They are not all the same. No bed sharks here. Happy guy..... Update: I got my bed and OMG I haven't had such good sleep in years. I have been looking forward to my sleep everyday since I got it. I use to dread sleeping. Thanks for making a cloud into a bed .

Went to this B anner Mattress for the first time and…read moreBarbette was a tremendous help!!! Very knowledgeable and helpful!!! She helped us find the perfect mattress for us!!! Will be back for the next one we need to purchase! THANK YOU!!!

Awesome staff friendly and welcoming giving you space to shop. Larger store filled with great…read morefurniture deals. Lots to let your creativity take over and design ur space. Cafe area for a sweet treat or caffeine fix. Charging station for mobile devices were a nice touch. They really had families in mind for a flawless shopping experience. Great first visit. Plenty of parking right in front located on east end of citrus plaza.

Don't buy furniture from Bob's Discount furniture. You will not be able schedule a pick up. Then…read morewhen you try and call you will be greeted with rude and unprofessional workers. The worker answering the phone will not let you speak to a supervisor. Then you cancel your furniture that does get refunded to you. Then 20 days later you will start receiving texts and emails from their leasing company Acima. With an approval number stating leasing is pending. I was not in their Ontario Store today. When I called and spoke with the Manager Melvin. He will get back to me via phone. Bob's Discount Furniture stole my information or sold it to someone one which includes Acima. I NEVER AUTHORIZED ANY OF THIS. This should of been handled immediately.

They sell TRASH!! Bought a bed marked Cal King for a bargain…read more$380.00 Turned out it was an eastern king. Bed had NOT been opened. I called them up they told me they can not take it back. They agreed its trash!

Every single one of these empolyees are courteous, extremely helpful and go over far and beyond…read more with purchased , helping with loading or unloading of items. I would rather drive to this Mars store from the San Fernando valley then drive to the Oxnard store . Im sorry to say the employees there jack the prices up thats why i believe you see so many of the same items when you return a 2nd or 3rd time. Never friendly and they act as though youre bothering them... not good! Sorry just being honest

Since we recently moved to the area, we were in desperate need of a mattress for our queen size…read morebed. After checking out several mattress businesses, we discovered "Mattress Discount By Appointment" via Craigslist since hubby wanted a cheap mattress but after actually visiting the business and interacting with the friendly owner Al, we left wanting a high class mattress as well as a sleeper sofa. Before entering the business , there was signage on the door saying that masks were required to go inside. Upon entering the business, we were warmly greeted by the store owner named Al. After being taken to the mattress showroom, Al asked us what type of bed we had as well as what budget we had in mind to spend on a mattress. After we answered Al's questions, he showed us a variety of mattresses and told us the benefits of each mattress as well as let us sit on the mattress to get a feel for them. In the end, we decided on an eco-friendly mattress as well as a couch that can converted into a sleeper bed for any company that comes and visits. Before leaving the store, Al said if we were interested in purchasing the items we looked at, he would text us a weblink to apply for store financing. Hubby said we were interested and we quickly completed the online application which was easy to understand and straightforward. We returned the next day and discussed the items we wanted to purchase before I signing the lease agreement. After signing the lease agreement, we decided upon a delivery date and time to have our mattresses dropped off. Al said to let him know if we needed to have the delivery time has changed. When our apartment move in time changed, I contacted Al and he worked with his delivery drivers to make sure our mattresses arrived in a timely fashion. The delivery men arrived with the mattresses and quickly set them up. We also purchased a sleeper sofa from Al and although he gave us an arrival date of Tuesday, we were pleasantly surprised to get a call that the sofa would be delivered the following day. The delivery drivers brought the item to our home and quickly set it up.Overall, my experience working with this business and its owner Al has been a pleasure and we will definitely be buying more furniture from him in the future.

The owner sells mattresses at an affordable price and seems like an overall great guy. Will go to…read morethis guy in the future and recommend others to him!

I went to their store and San Bernardino. It's about 10 minutes away from here. Worst decision ever…read moremade. I just moved here from Sacramento and spent $2300 in their store work experience ever no exchanges so I'm stuck with a dresser that don't match my bed. The original bed they bring didn't even fit the frame. It was sticky and had a lot of dust so heartbreaking wasted so much money in their store. Never again I'm trying to sell the dresser on marketplace now because I just don't wanna be stuck with a dresser, but I really do advise people not to shop here honestly and I don't like to write bad reviews on businesses, but please take this serious when I say do not shop at this store.

Horrible, the drawer constantly keeps coming off the track, it's plastic not metal and everything…read moreis wrapped up in the store so you can't see that in person and this hunk of junk cost me 600 dollars and it's not worth it because I constantly have to keep fighting with the drawers getting off the track and one day it will break because it's cheap plastic so buyer beware go to a reputable company and because I am so sorry I didn't do do that because now I'm going to have to spend more money to get a real dresser and not the fake plastic one I got and not to mention the unprofessional delivery guy who put a a giant scratch on my wall, it was a lot

I'll be coming here for years when I first needed a furniture for my new home. I came here got…read moresofas beds for the kids cabinets and I've been coming here ever since they would work with you plus, we had no credit and we got approved. Sarah will take care of you like your family plus they do delivery and make sure you get your stuff on time. Great customer service and they have a lot of good prices love coming here. I won't stop coming here support your locals really recommend them here in the city of San Bernardino.

When I walked in, the lady at the desk was talking to a family that was probably buying furniture…read more Guys in a back room were chatting with each other. I walked around the Entire store, then walked out. No one ever came up to me to see if I needed help choosing furniture. The parking is bad.

My salesperson Daisy was super knowledgeable, helpful and PATIENT. Was instrumental in my picking…read morea bed. Great store!

I want to start out this review talking about the positive, Daisy was wonderful, empathetic, and…read moreknowledgeable when leading us to the correct mattress. After she let us know, it would be $99 for delivery and take away we arranged to be called on Wednesday. On Wednesday, my wife called the store because all we got was a message saying this is when your mattress will arrive versus being able to choose a time that would work for us. Alan then proceeded to tell us after saying he was the stores manager that that would cost $200 to be able to choose a timeframe which I find extremely ridiculous when we just spent $5000 on a mattress. Terrible customer service. Next time I need a mattress, I will go elsewhere.