I went in for a completely shattered screen on my daughter's iPad gen 8. The representative offered a replacement for the same but then also offered a furbished 9th generation iPad with 256gb(more storage than what my daughter originally had) for a little bit more in cost than if I had replaced the iPad like-for-like. I opted for the refurbished option Johnny was very polite and I appreciated all the staffs thoroughness and professionalism. Unfortunately, they had to re-order the refurbished device twice from their vendor-- as the first 2 devices had errors/tested for a bad battery which prolonged the lead time, but was worth the wait! Once the device was in and tested to be in proper working order, Johnny helped me transfer all the data from the damaged iPad onto the new refurbished iPad. They are very honest and I would comeback here again should any of my devices break again, much closer than the Apple Store! read more

Excellent customer service. 2nd time I have had their services and several years apart and again had a good experience.

I had a great experience getting my iPhone repaired here. Johnny and Joseph were both friendly and professional -- Johnny in particular was kind, understanding, and quick to get my phone fixed. As a first-time customer, I was impressed enough that I'll definitely be back for future repairs. read more

Don't make an appointment with these assholes. Made an appointment for 11:20am. They have appointments every 20 minutes, then you drive there from wherever and they tell you it's going to be 2 1/2 hours before they can get to your phone. It kind of defeats the purpose of making an appointment. Idiots. read more

My work involves a certain amount of oils. My phone charger port will pick up some dirt that sticks inside the port. Over time, the phone has difficulty charging. I have brought my phone in twice now about 8 months apart. The staff is friendly, helpful, and can explain what is wrong in plain English. Both times, the tech was able to clean the phone while I waited or went shopping. Took 15-20 minutes. The phone worked perfectly after each cleaning. Highly recommend. read more

Great alternative to going to the Apple Store. We had a laptop screen repair needed. The cost is comparable to going to the Apple Store. However, one advantage is that the repair happens onsite, whereas Apple would otherwise need to ship out the laptop for repair. The part took about a week to order, but I was able to take the laptop home and bring it back when the part arrived. After that, the repair itself took 90 minutes. Overall a good experience. read more

Mobile Kangaroo - Shop interior - Mobile Phone Repair Near Me - Camarillo, California

I was having trouble with my iPad, when I walked into Mobile kangaroo. I was greeted with a smile and fast friendly service. Johnny explained to me what I needed to do in order to get it to work perfectly again I was in and out of there in 15 minutes. It was nice that I didn't have to go all the way to Thousand Oaks to the Apple Store. I was dreading it. They are an Apple vendor. They're wonderful price right just overall amazing.! I was very satisfied. I highly recommend Mobile kangaroo. Sincerely, Jennifer Fairchild. read more

Mobile Kangaroo - Another happy customer - Mobile Phone Repair Near Me - Camarillo, California

About 3 days ago I couldn't get my iPhone 17 Pro to change back from silent mode to ring mode. I tried Apple support Ai app with no luck. I remember that Mobile Kangaroo had assisted me with my Apple Watch so walk in today and 5 minutes later fixed. read more

I brought my iPhone in for repair and Joseph took care of everything. He was super friendly, explained what was going on with my phone in plain English, and made the whole process stress-free. What I really liked is that Mobile Kangaroo actually uses real Apple parts and does proper diagnostics, so you know the job's being done right. Joseph had my phone fixed up quickly, and it honestly feels brand new again. You can tell he takes pride in his work, and the whole team here clearly values quality and reliability over cutting corners. The turnaround time was fast, and I felt like they genuinely cared about getting me back up and running as smoothly as possible. If you're looking for a place that's professional but also approachable, this is it. I'd definitely go back if I ever need another repair, and I'd recommend asking for Joseph--he really knows his stuff. read more

They diagnosed an iMac and repaired it within a week. I highly recommend this Apple certified shop in Camarillo.

Friendly, kind, and trustworthy! I had some chips and cracks on my Apple Watch screen so I made an appointment to take it in for in-warranty repair. When I arrived they were very friendly and took my watch right away. The younger guy took a look at at and told me he had good news - the watch was fine and only the aftermarket screen protector (which I had forgotten was on it because it had been part of a waterproof band set I had stopped using months prior) was damaged, so it didn't need service. I would have been happy to leave the watch with them and pay $80 for a repair, so I really appreciated the honesty, as well as the fact that he didn't treat me like an idiot for forgetting there was a screen protector in place. I have a memory disorder and forget a lot of things and not everyone is kind about it. I would absolutely take any of my devices here, and trust them to take care of it and treat me fairly. read more

Johnny was absolutely amazing! I took in my Mac laptop because it just wouldn't turn on and I tried everything I could but had no luck. I made an appointment and when I went in he was so informative and said would reach out once he ran some test. After running some test and cleaning up the Touch ID he called and informed me my laptop basically went in panic mode and would t turn on but after he was able to get it to turn on. When I went in for pick up he informed me he would keep my ticket open and touch base with me in a week or so. I definitely recommend coming here if you need assistance with your electronics. Johnny saved me a trip to the Apple Store and definitely recommend this establishment. read more

Mobile Kangaroo - Outside - Mobile Phone Repair Near Me - Camarillo, California

Joshue and his colleague at Mobile Kangaroo are fantastic guys. Knowledgable, polite and helpful. They did a wonderful job by fixing my old iMac not supported by Apple anymore. It was a better experience than taking an old unit to Apple. This business is highly recommended. read more

Very grateful we have this shop (down the grade) I was impressed with their Customer Service and knowledge. My 2-year old MacBook was compromised, 1st time I ever had a problem with any Apple device. Johny was great answering my questions and concerns. He did a lot of work, kept me updated and now it's fixed and AppleCare covered. I'm a happy customer. Thank you Johny you did a wonderful job. read more

Service.quality. Speed of repairs reasonable pricing. Good information and explanation

These guys are wonderful they couldn't have been more helpful and more reasonably priced. Johnny is thoughtful, considerate, and goes out of his way to satisfy a customer. I will definitely be coming back and I recommend them highly. I brought in an iPad and unfortunately was too old and they helped me figure out what to do. read more

My iPhone 14 showed that the battery was only 85% after 5 years and did not seem to be charging properly. They replaced the battery and advised the old battery was swelling up. Fixed it in 1-1/2 hours. Well done. They are certified by apple. read more

I went to Mobile Kangaroo as a trusted Apple repair location, and it was a great experience. They are friendly, patient. They clearly explained how my phone would be replaced. The process was smooth. read more

Mobile Kangaroo is an excellent Apple-authorized repair shop located in the Las Posas Plaza Shopping Center near Starbucks and next to Valentino's Take-n-Bake Pizza. For several months it was very difficult to charge my iPhone SE2 (aka, iPhone SE 2020). One late Saturday evening it became nearly impossible to charge. I tried several fixes I found online but none of them worked. So, I scheduled an appointment for the following day. When I arrived on Sunday afternoon they did some tests and confirmed that it had a charging problem. They said they thought they could fix it there but could not guarantee it. They suggested coming back in half an hour after they completed their tests. I went to get some lunch and when I came back it was fixed and the bill was only $40. They were upfront and told me that the fix should last at least a year but they could not guarantee beyond that. However, since I now can avoid buying a new phone for a year the $40 bill was more than worth. So, I highly recommend Mobile Kangaroo in Camarillo for Apple device repairs. read more

Changed my iPhone 12 battery and now my phone overheats fast and is always on dark mode even though the temperature around it is very cold. Also made my phone very slow, you'd expect faster speeds like everyone says online. I do not recommend going anywhere other than Apple. Oh and they wanted to overcharge me when I came in! Don't come here! read more

I needed my HP Windows 10 laptop computer cleaned up and the hard drive wiped and the operating system reinstalled. That is how bad my computer was and would take at least an hour to boot up and maybe work before I brought it to them. I was referred to Mobile Kangaroo by a family member. They did not disappoint. Cleaned and works like new. Very reasonable cost to do this and I highly recommend them. read more

Omg Johnny is the MAN. Computer guy extraordinaire. Gave me a clear idea of what was going on with my MacBook Pro in no time for 35 bucks. DEFINITELY come see this guy- the best. read more

My child broke the charger off inside our iPad and I was unable to get it out. After my failed attempt I went ahead and went to a couple local retailers for help but they were unable to remove the broken piece or wouldn't even try. The last one we went to told us to try Mobile Kangaroo. When I went inside I explained the issue while the employee took our iPad to the backroom for further inspection. After less than a minute they were able to remove the piece, even before I was able to finish explaining the issue. Very impressed with their service and professionalism. This place will be my go-to when our devices need service. read more

The team only seems to know how to take the Mac apart and put things back together. They lack actual know how when it comes to troubleshooting issues more complex than a broken LCD. I took my laptop in for a bug related to the battery. They replaced the battery and handed me back a dead laptop, with the exact same problem I asked them to fix. When confronted they were defensive and rude. I will be going to an actual Apple Store where at least if they are not better at fixing it they will certainly be more pleasant to deal with. read more

Johnny was very helpful. I brought in my wifes beats studio headphones for repair. Mobile kangaroo was absolutely amazing with their service and quality of customer care. read more

They are amazing! I had a software update that wasn't opening after upgrade. They were fast and they knew how to uninstall the app and reinstall so I didn't lose data. Highly recommend them. read more

I was limping along with a damaged screen on my MacBook Pro because I couldn't force myself to head up to the Thousand Oaks Apple Store. I happened on Mobile Kangaroo in a search and decided to see what they had to say with no appointment. A super friendly and knowledgeable person immediately started checking it out, informed me the screen was damaged (I'm thinking dropping it from 6' might be the cause/ Oops!), and I authorized order the parts. In the mean time, I took my laptop home to continue limping along. The part came in, I dropped off the laptop as a walk in, and picked it up two hours later. They know their stuff and are easy to work with. They will be my go to for Apple repairs in the future. read more

knowledgable staff, convenient location and good availability of appointments. They helped me quickly sort out service for a broken iphone. I'll definitely come back. read more

I was very happy with the quick expert service on my iPad for a problem I caused. It's a small place but huge on assistance and great attitude. Professionally and personably helping all there. It's my go to place now for help. Price was reasonable. read more

The best staff, knowledgeable, patient, always available to answer questions. Service is excellent with complete jobs done on time. Highly recommend!! read more

Found this competent haven via Mac recommendations as most convenient location to my residence in VA County. Arrived at appointed time and encountered most knowledgeable staff member. Fixed log-on problem on iMac in record time and at a fraction of the charges levied by a wizard competitor in town. Most satisfying experience. read more

Mobile Kangaroo in Camarillo is amazing and the only place I'll ever take any of my Apple products. Johny, especially, is awesome. He is so kind and smart and patient! Most recently I brought in my daughter's MacBook and Johny had the problem identified and fixed in no time at all! The price is also fantastic! Way less than having to purchase a new laptop! I would highly recommend Mobile Kangaroo! read more

Absolutely LOVE this place!!! The service is fantastic and they explain things so I actually understand! My computer is back up and running like new thanks to Mobile Kangaroo! read more

I needed the back of my phone repaired because it was cracked all over the back like a broken mirror. Thank goodness I still have apple care so it's wonderful to have an authorized retailer so close to home. I called first, made an appointment and it couldn't have been any easier. In and out quickly, great communication with Johnny, picked up my phone when promised. Easy parking in and out plus added bonus. There's a Starbucks next Door. read more

These guys are absolutely legit! Apple referred me to this place because Thousand Oaks and Santa Barbara were a bit out of range this time around. Joseph and Alejandro rocked it! Super personable and professional. If you are reading this and you are management, please do something special for these guys - including a pay bump! They take such good care of your customers!! Joseph and Alejandro - seriously - keep up the great work. And thank you for taking care of my brand new MacBook Pro and going the extra mile to help me make sure that it's safe to use! #100percentlegit #greatoptionforrepairs read more

Apple recommended this location after I had a crack in my Mac screen. This place is located in Camarillo near the outlets. I felt strange coming into a 3rd party place to get my screen fixed but I thought I'd give it shot and I do not regret this decision at all! They let me drop it off that same day which was great since apple wanted me to make an appointment with was weeks away. Upon entering, I was assisted by a kind gentleman who explained the entire process, kept close communication by texting me updates about the laptop and even allowed me to arrange someone else to pick up the Mac once fixed. They got my computer screen fixed in 2 days which was amazing! Price was fair considering apple products and screens are not cheap to begin with. The only weird thing is they are adamant on you turning off your location for the computer (they may be fixing it at home?) I don't know the reasoning behind it. Regardless, I definitely recommend coming here to get your screen fixed quickly! read more

These guys are awesome! I had a newish Mac book air that needed help and they made it brand new again! I highly recommend them!

Joseph was kind, knowledgeable, and gave me great advice. More help than every single Verizon tech-support person combined.

Wow , I'm so happy I came here instead of making the trek to the Apple Store. There were no upcoming appointments so I reluctantly chose this store when my iphone wouldn't turn on. I came in and was helped right away. There was no one waiting before me. Fast and very friendly service with Johnny, and my phone is fixed. Thank you! read more

I requested a charging port replacement. The diagnosis was made and within a few hours the cost to repair was very reasonable. Very good place to take your Apple products for repair. read more