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    3.0 (4 reviews)
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    KB Countertops - Tampa - KB Countertops is a leading provider of White Macaubas Quartzite Countertops in Tampa and Largo, FL. Visit or contact us today for a free es

    KB Countertops - Tampa

    3.3(37 reviews)
    23.0 mi

    My experience wasn't terrible, but unfortunately, it wasn't great either…read more To start on a positive note, Matt was very helpful. He explained the process in detail, made sure we understood each step, and helped us feel included throughout. That part of the service was excellent and much appreciated. However, things took a turn when the installers arrived. From the moment they stepped on site, one of them began complaining--about the sink we purchased, the lack of parking, the sales rep supposedly not informing buyers about issues with dual-mount sinks, and more. Despite the negative attitude, the work was eventually completed... or so we thought. Just as they were about to leave, we noticed only one faucet hole had been cut instead of two. When we pointed it out, the installer returned to fix it, but not without more grumbling and clear frustration. This isn't just about one poor attitude. It's a missed opportunity for your business to ensure customer satisfaction and build long-term loyalty. To the owner and management team: There's great value in following up with customers after an install. A simple call to check in--"Are you satisfied? Can we do better?"--goes a long way. But in our case? Not a single call. No one reached out. It's disappointing and sends the message that once the job is paid for, the relationship ends. If you don't show your customers you care about their business, why should we continue supporting and growing your business.

    I'll start by mentioning that my sales guy Jeff has terrible communication…read more Template worker came and measured the kitchen. I signed off on the template. Then delivery was delayed 2 weeks. Once the countertops were delivered, the cutout around the sink did not match the template. I have contacted Jeff who has empty promises. Spoke to customer manager who had an appointment to come look at the stone and was a no call/no show. This company has no integrity or customer service. Happy to take your money and just believe you'll take what they deliver. I do give kudos to the installation guys. They did a great job and had nothing to do with the cut. To KB countertops, don't give me your generic response to call to resolve. You call me.

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    Mobile Home Depot - hardware - Updated May 2026

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