Very disappointed in the manager of this store Josh.
On 3/15 I paid545.68, extra 50.00 for them to go pick up windows in palm bay in which he called to see if they were there, while I was waiting.
Palm Bay had these windows on March 15 , tells me he"ll have them in the beginning of the next week it would be a 50 dollar charge, he needed to have someone go get them
I stopped in on the 3/20 asked if they got them , one guy said yeah I thought I picked them up . Joshes girlfriend said yeah I believe I called , let me check them Josh said no they won't be here until the following Monday and won't be unloaded until late Monday so come in on Tues the 3 /28. I thought what the hell did I get charged 50 dollars for , So I decided to call Palm Bay today 3/25 and ask if they had them and if they got picked up, we'll Thank God Palm Bay had them , so I picked them up and Chris was very friendly and credited me back my 50.00 delivery charge all Palm Bay employees were very help and friendly it took me 40 minutes to drive so I'm not sure why Josh didn't do this after finding out they had them on the 3/15 and held up our project for 10 days. Pure arrogance
Palm Bay will now be my to go place for my mobile needs and business, instead of that pumice asshole Josh at the Cocoa store.
The issue I have is We are 5 minutes from that store, and my husband use to work there and likes the owners , but this guy here, his attitude as well as his girlfriend has to go, not sure who he thinks he is, maybe someone needs to teach him how the customer comes first, and to leave his attitude at home. People around there are definitely fed up with him.
Thanks Palm Bay we will be getting our doors and siding and cool air conditioners from you all. read more