I went for a quote, out of curiosity, and they were friendly, inviting and knowledgeable for the…read morequestions I posed and about the products they carried and the possibilities for my situation. I would use them in the future.

Sound Pro has helped us with our home TV and sound systems for the past 20+ years. Their customer…read moreservice is excellent they provide what they say they are going to provide. We highly recommend them for any home systems you are considering.

Was just at BestBuy and I will say the manager on duty was a complete waste of space! Our friend…read morewas here from another part of the country and has a warranty on his screen saver, they gave him the screen saver but said he was going to have to pay for the installation. We were quite surprised as he had it changed in S. F. Just recently With no charge for installation. We asked about it and the person helping us asked if we would like to talk to a manager. So the manager on duty,came over and said they had changed the rules and we would just have to accept that the store in SF had made a mistake! We paid and were very unhappy about the service by this store !! Gavin the person that helped us was very sorry so not upset with him. The no name manager could not supply us with the written rule change. Still shocked he was so poorly trained in customer service!

I've ordered from Best Buy multiple times for my business, but this was a frustrating experience…read more My washer arrived damaged, and the replacement took two weeks. After that delay, I requested installation, but when delivery came, there was no record of an installation request. On top of that, the delivery service was not really helpful or friendly and communication was poor throughout. Overall, very disappointing customer service. I'd recommend going elsewhere.

They did absolutely amazing work I wanted a lot done with my truck and they were able to do it all…read moreI would recommend them to everyone!

I worked with Justin and he was very nice and professional. He got my remote start installed in my…read morejeep super fast! I was really impressed by the accuracy and speed of service. Definitely recommend!

I had a great experience with Roy's Body Shop. They were able to get me in within a day or two to…read moreinspect my vehicle, and they fixed the issue the very same day. The staff was courteous, professional, and thorough throughout the process. They took the time to explain exactly what was causing the rattling noise in the undercarriage and made sure I understood the repair. I appreciated their prompt service, clear communication, and attention to detail. I would definitely recommend Roy's to anyone needing quality auto body or repair work.

800 miles from home with front end underbody damage on my BMW and stopped in unannounced. Front…read moredesk welcomed me with open arms, Eric took my car into the shop, and about a half hour brought it back up front with solid fix to get me home. Price was exceptionally reasonable and I was on the road in less than an hour. Thank you, Roy's. Dave R, Cedar Rapids, Iowa.

stay away from this place, horrible work, and they won't stand behind their work. The tint has…read morebubbles and wrinkles everywhere, the edge look like they cut them with a chainsaw, then when they were approached about the issue all they can say is no refunds. Zero customer service, beware stay away from this place.

I really tried to like them. It took four times to get the windows to an acceptable level on my…read moreCadillac. Then I tried to take my kids new car there and they scratched the tint and blamed it on me. Then they wanted my daughter to accept dirt behind the tint. Stephanie gets upset when you ask questions. They don't provide proof or a real trail for the transferable warranty. I am not sure I ever got my receipt from the Cadillac. They are only ones in town that do ceramic tint. I now have to drive to Sioux Falls just to get the tint done right on my daughter's car. Be prepared to have to accept dirt if you go there.

My 2015 EOS was towed while I was in Sturgis. When I picked up my car, the engine light was on. I…read morecontacted liberty in Rapid City and talked to a wonderful service man. He told me to stop by on my way home and he would hook it up to the computer and check things. When I arrived at the dealership, he was there and did a scan on my car and gave me some valuable information, but said I would be OK to drive home. Then to contact my dealership when I got home. When I asked what I owe him, he said nothing. I can't remember when I received such good and pleasant service. I would recommend calling that VW service number if you need any advice

Customer service in the service department has been extremely disappointing…read more I brought in my 2020 Tiguan for an oil‑consumption issue (losing about a quart every 800 miles). I dropped it off on Monday and was told it would be in the shop by Wednesday or Thursday. By Thursday afternoon, I still hadn't heard anything, so I called for an update. They told me it hadn't been looked at yet but would let me know when it was. I asked whether I should make an appointment and was told it wasn't necessary. When I called again Friday, they said it had been in the shop but the technician hadn't finished testing. I never received a single status call or text. When I mentioned I wasn't getting their text updates, they just shrugged. On Monday, they told me my oil was full and therefore there was no oil‑consumption problem. I explained that I had topped it off before bringing it in because I don't drive around low on oil. Only then did they agree to continue testing. After 11 days, they said they found nothing wrong. When I asked about the excessive vacuum at the oil breather cap, they dismissed it as "not a problem." Then they handed me a $170 bill for their "inspection" and tried to upsell me on brakes, a tire rotation, and transaxle fluid service. I declined. Overall, the lack of communication, the dismissive attitude, and the upsell attempt after nearly two weeks without answers were unacceptable.

My 2019 Ram 1500 got dented by hail and took it to a few shops in Rapid for estimates. When I…read morefirst walked in to Dents Plus I could tell that the shop was professional and did quality work - but I couldn't have imagined how great the experience would be. First, the cost: The insurance company estimate was crazy low, and I expected to somehow get hit with a bill for overages alongside my super high deductible. Jody and the team revised the estimate to make sure every single thing was it in line and processed it though Geico with absolutely no push back. They even saved me money. Timing: a majority of my work was PDR and glass so while they had a ton of work going on from the several hail storms this summer, they fit me in within the next week. AND they met me to pick up the car, AND they stayed at the shop until 10 pm on a Saturday to wait for me when I came back late from the airport. I've used around 5 bodyshops in the past (welcome to hail season in South Dakota). I know that these guys will be the only shop I use from now on! Good people, good price, good work and great service.

I picked the right people to fix my baby after she got stuck in that hail storm. Jody and Ruth and…read morethe body man were fantastic. Check them out first, you'll get a great deal, wonderful customer service and friendly help. Not being from around here they treated me like family.