came out twice .. charged over $300 to fix whirlpool washer.. still doesn't work.. sitting on my…read moreback porch now.. beware john

From the owner: Super Dad's Appliance Repair is a family owned and operated business located in Airdrie, Alberta…read more Our technician is a Red Seal Certified Journeyman. We service and install most makes and models of major home appliances.

Great people! Booking experience was great. They quoted quickly. Were able to come quickly to fix…read more Thanks!

Alan's speedy response to our request for diagnosis of a defective washer was much appreciated…read more He was very precise and straightforward about what the problems were and how effective the solutions might be. He then very quickly got back to us with exact quotes for each of the two possible solutions, and advised of a multi-week back order for the main part. His financial arrangements are very straightforward and represent good value. In the end we decided to go with a new washer, but Alan really impressed us and we will have him as first choice for any other appliance issues we may face.

Have dealt with Bestway for many years and always get great service, delivery service is very good,…read moreand any repairs I have needed have been done very promptly and successfully.

sickening scam. This guy Ross sold me a washer, it failed on day 1. He won't replace it. The lid…read morelocked, won't open after the cycle is complete. HE send a technician over, and that clown said some of these new unit needed to be calibrated. So push a bunch of button, and he left. And some time after, it fails again. Since Apr., it failed 5 times, and it's only Sept., and I use it once every 5 days. As I'm sitting here, they are sending another clown here to repair this. And when I talk to that 1-800 no. So I am stuck w/ this lemon, and the next step is to file a statement of claim If you buy anything from them, and you need service, they won't offer you service. You have to sue them to make them learn

DO NOT BUY FROM SMS APPLIANCES!!!…read more In September 2024, I purchased an $800 LG fridge from SMS Appliances for my basement suite. The fridge was delivered and plugged in by their staff. The unit remained unused while finishing touches were completed on the suite. Upon move-in, my tenant and I discovered that both the fridge and freezer were completely non-functional. I contacted SMS Appliances, but they refused to assist, claiming their 30-day warranty had expired. They offered a technician visit at my expense, so I scheduled one for February 13th. When the technician arrived, he only spoke Ukrainian, making communication difficult. While working, he caused a strong gas smell, alarming both me and my tenant. It turned out he was leaking refrigerant into the unit. He completed the repair in 30 minutes, and I was charged $241. On March 15th, my tenant reported the freezer had stopped working again. I called SMS five times, left three voicemails, and finally got a response from the manager. He agreed to consider my complaint under their 30-day repair warranty (since February has only 28 days). He initially scheduled a technician for March 17th but later changed the date multiple times, offering vague assurances. When I expressed frustration over paying over $1,000 for a fridge that never worked properly, the manager was dismissive and laughed at my concerns. He insisted the issue wasn't refrigerant-related and that I would likely need to pay for additional repairs--despite the fridge never functioning properly since purchase. When I declined further service, he responded with indifference. SMS Appliances' lack of accountability, poor customer service, and minimal 30-day warranty reflect their questionable business practices. Other refurbished appliance stores offer 12-18 month warranties, and I strongly urge Calgary consumers to take their business elsewhere.

2 Ukrainian delivery guys are horrible ( black tacoma) came into our house to deliver refrigerator…read moreand as their boss mentioned should be wearing shoe covers, but they didn't wear any and walked on our carpets and flooring making mess with their muddy booths . they refused to take it off and more argue about it . I just spent 200 dollars on my carpet cleaning prior to delivery this is horrible customer service! and don't recommend these delivery guys in anyones homes .

Friendly helpful staff. There is everything from appliances…read moreto paint and lumber as well as everything in between. Now if you're looking for Yeti products this is the place!! Seems like they have every colour and any style from coolers to different sizes of tumblers to pet water bowls!! -Plenty of parking

Very nice new location that opened December 4,2023, I find it very much smaller and more compact…read more Could not find the Hawaiian chocolates that I usually buy this time of year, and my fav Charleston Chews, as well as 2024 calendars. The cashier did say not all the products are set up in the store. I guess I'll have to come back and checkout at a later time. I did manage to find a small box of turtles that will be fore Christmas and some great sale items. - parking lot is smaller and busy -staff friendly and helpful - great sale value on great gift ideas.

So when did it become practice to walk up to customer service to purchase something, to be told by…read moretwo employees standing up by the desk that customer service is closed but the self checkouts are open? This is the first LD location I have been to and told to use the self check out.