What is wrong?!! Well firstly proper management from head office was lacking. They ran the…read morefranchise into the ground. Nice Canadian history but they got in too deep in Ontario by consuming TSC. Both great stores but packed on debt similar to the Fanny May disaster. Sad for the local franchise owner. Peavey was the only ones who had the niche items from chicken hatchlings to farm clothing and gardening. Bees wax, bread and cheese making items like Renet. What a great store. Had all kinds of things. Lots of great items and products for farms. Lots of stuff for around the home. All the staff were super friendly. Tons of parking. I'll definitely come back if somebody can re launch the store. One star for closing .

This store is easy to get to share a drive way with Tim Hortons and Lube…read more Limited parking. Peavey Mart is not a very big store compared to HD. Inside you'll find work shoes and clothing as well as Hardware and garden supplies pet food. I was looking for furniture feet went online and found what I was looking for. Arrived at the store greeted as I walked to some staff members. Showed them what I needed and this gentleman said, oh yes we have then right here I'll show you! Cool. To my surprise they had the size and a better price in store then online!!! Had so much other things to look at. I will definitely be returning when I have more time to browse.

Shops here a few time for gardening needs or when I can't seem to find what I'm looking for…read more Today was a cedar plank for a bird house I'm making seem like everyone is sold out, but not HD!! Not a very big store so you won't find all what you need, you will get top notch service from friendly staff! You get 2 free cuts so I took that deal so I could get the wood in my car. This local also has Rental, where you can rent vans for $19.95 per day with unlimited mileage they do require a refundable $500.00 deposit. You can't even rent a car for that price!!! Parking is great is in and out!

Great selection, great service, friendly staff, two ladies I met Simran and Nahida were so…read moreencouraging after a bad day

Just because Lowes bought out the competition it does not mean they can run a store. Sharon left a…read morenote and it really echoed my last experience. I have money but I can not spend it as no one seems to know anything; about the store, products, recommendations, or when the fog will lift. Back to home Depot or drive out of town to Home Hardware. Amazing really. One star for showing up for work and unlocking the door i guess.

All the bad reviews about bad customer service are unfortunately true. We came in to grab a few…read moresimple things and could not find where they were. Asked one employee who just walked away stating I don't know. I preceded to ask three more employees who happened to stand next to each other and they all just looked at each other and shrugged. I then asked the manager at the front who made very little effort to look around and then told us we don't have it. The only reason I didn't give them one out of five stars is because they had plenty of parking and a beautiful garden centre.

Absolute false advertising, they promote really low sale prices, and once you buy, they cancel your…read moreorder without so much of a courtesy call to explain why. I bought sale hardwood flooring, online and they said they had over 31 in stock at crossiron Lowes. Then they sent me and email cancelling my order stating it's out of stock..... yet the same product is advertised online but for quadruple the price. No one called me to explain or remedy the situation. By the looks of it this isnt the first time Lowes has pulled this dirty trick. And they don't even try to make the situation right. I called Lowes customer service and they were just like "Oh well" If there is no stock there is no stock, when asked about whether I could get them to honor the sale when the product came back in, she said "They didnt know if they would ever get that product back in stock" Yet when I looked into it, the exact same product is advertised but not at a sale price. Someone definitely needs to try and make them face consequences, this shouldn't be allowed. If you have had a similar experience, email me, and lets get CBC marketplace or the media involved. This is 100%i false advertising and people should be aware before they spend their hard earned money. Email me at j3ni3c3@hotmail.com if you have had a similar experience!

we ordered for curbside pick up a microwave As my husband is chronically ill and does not want to…read morego into a store at this time we should've risked it and gone into the store and picked it up ourselves but just to be sure you had one in stock we chose pick up well did that go from bad to worse first we're told 10 days for someone to walk to the back of the store to go to the curb which is rather ridiculous to start with then were told it's in - great they take the money off our credit card then we got a call that no it's not in and they don't know when it's going to be in and we might have to wait till September now how is that customer service?! and of course the salt in the wound is we have to wait 5 to 7 days to get reimbursed on our credit card and because I do not trust the process I do not want to go buy a microwave from more reputable customer service driven store until I see my money back from you. I do not want a discount on my next purchase because there will not be a next purchase but kindly teach your people what customer service is actually all about

I've received nothing but fabulous customer service from this Totem location. The staff are…read moreknowledgeable and try hard to meet and exceed your expectations. I even called them the day my furnace stopped working looking for a recommendation on plumbing & heating businesses in Airdrie. The man I was talking to went out of his way to not only suggest the businesses, but to give me their phone numbers too. Fantastic!

not impressed that they raised the price of drywall mud by 25% in one shot. I will have to shop…read moreelsewhere now. It is now cheaper for me to drive to Calgary and get mud and all the other materials too since I'm there. Maybe it would be better to charge less and sell more than it is to charge more and sell less? just a thought.