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    Home Hardware

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    1 year ago

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    Lowes - Paint department

    Lowes

    (2 reviews)

    $$

    Absolute false advertising, they promote really low sale prices, and once you buy, they cancel your…read moreorder without so much of a courtesy call to explain why. I bought sale hardwood flooring, online and they said they had over 31 in stock at crossiron Lowes. Then they sent me and email cancelling my order stating it's out of stock..... yet the same product is advertised online but for quadruple the price. No one called me to explain or remedy the situation. By the looks of it this isnt the first time Lowes has pulled this dirty trick. And they don't even try to make the situation right. I called Lowes customer service and they were just like "Oh well" If there is no stock there is no stock, when asked about whether I could get them to honor the sale when the product came back in, she said "They didnt know if they would ever get that product back in stock" Yet when I looked into it, the exact same product is advertised but not at a sale price. Someone definitely needs to try and make them face consequences, this shouldn't be allowed. If you have had a similar experience, email me, and lets get CBC marketplace or the media involved. This is 100%i false advertising and people should be aware before they spend their hard earned money. Email me at j3ni3c3@hotmail.com if you have had a similar experience!

    we ordered for curbside pick up a microwave As my husband is chronically ill and does not want to…read morego into a store at this time we should've risked it and gone into the store and picked it up ourselves but just to be sure you had one in stock we chose pick up well did that go from bad to worse first we're told 10 days for someone to walk to the back of the store to go to the curb which is rather ridiculous to start with then were told it's in - great they take the money off our credit card then we got a call that no it's not in and they don't know when it's going to be in and we might have to wait till September now how is that customer service?! and of course the salt in the wound is we have to wait 5 to 7 days to get reimbursed on our credit card and because I do not trust the process I do not want to go buy a microwave from more reputable customer service driven store until I see my money back from you. I do not want a discount on my next purchase because there will not be a next purchase but kindly teach your people what customer service is actually all about

    Home Hardware - hardware - Updated May 2026

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