Absolute false advertising, they promote really low sale prices, and once you buy, they cancel your order without so much of a courtesy call to explain why. I bought sale hardwood flooring, online and they said they had over 31 in stock at crossiron Lowes. Then they sent me and email cancelling my order stating it's out of stock..... yet the same product is advertised online but for quadruple the price. No one called me to explain or remedy the situation. By the looks of it this isnt the first time Lowes has pulled this dirty trick. And they don't even try to make the situation right. I called Lowes customer service and they were just like "Oh well" If there is no stock there is no stock, when asked about whether I could get them to honor the sale when the product came back in, she said "They didnt know if they would ever get that product back in stock" Yet when I looked into it, the exact same product is advertised but not at a sale price.
Someone definitely needs to try and make them face consequences, this shouldn't be allowed.
If you have had a similar experience, email me, and lets get CBC marketplace or the media involved. This is 100%i false advertising and people should be aware before they spend their hard earned money.
Email me at j3ni3c3@hotmail.com if you have had a similar experience! read more