Great service. Very attentive, responsive, fair and honest. Will go back again. I called in a…read morepinch. I need help with a gas smell leak in my car and I couldn't figure out what it was so I went to Blacks to see if they could check it out. They did check it out and didn't charge me anything it was a great service and I was very happy and I did find out what it was so I was able to go get it fixed at the dealer

First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

I came here for replacement tires but they didn't have the right brand and it took a long time to…read morefind my fleet account in the system. They were patient and friendly though. The facility is clean and near a lot of shops and restaurants. They substituted another brand and I got what I needed.

I love this place! Customer service is great from everyone and they get you in and out. Very honest…read moreand helpful, I trust them with my vehicle needs and will continue to recommend them to others.

Stephen and the team at Matthews Service and Repair are the real deal. A few weeks ago they handled…read morea brake job on our Suburban and did absolutely outstanding work -- thorough, fair pricing, and clear communication every step of the way. Came back today with a tire issue on my Honda Pilot and Stephen took care of me right away. This is the kind of shop that earns lifelong customers. Honest, skilled, and treats people right.

Best service, nicest people, efficient, fast, reasonable pricing, and honest (most honest mechanic…read moreI have ever been to). What more could you want from a mechanic? Highly recommend.

I go to Mavis for all my oil changes. They're great! I can book an appointment online. Most of the…read moretime they have appointments available next day. They're always on time when I arrive and most of the time I stay and wait as it's ready in about an hour. They do a great job and never try to sell me services I don't need.

Always in and out in a timely manner. I've been here a few times already. No disappointments. The…read morefirst time they repaired a nail in my tire for me within a few minutes. Prices are in par with every other shop around. Nice store the waiting area is always clean.

Put my new black lug nuts on for free and didn't scratch anything. I didn't ask, they offered…read more Great attitude...

Oil change price does NOT include filter. Compared to Firestone, which does include filter…read more I paid nearly $110 for an oil change with a $20 off coupon. I did get a "free" tire rotation, but the price is not competitive. Staff was pleasant enough, but I won't be back. NOTE: Price quote from Firestone for same oil change and tire rotation is $95. So even with the $20 off coupon, I was overcharged.

Have a 22 elevation that needed leveling up and a realignment/balancing tire adjustment and could…read morenot be happier with the results. I honestly think it drives better now than when I drove it off the lot new.

Great prices, communication and products. I was thankful to find them after much research and…read moreconsideration to upgrade the wheels and tire on my bronco. I'll definitely recommend to friends!

Today was my first visit to this location. The great customer service started before I even…read morearrived. I called requesting an appointment for today and was told there wasn't room in the schedule for an oil change, four new tires, and a possible alignment. I was offered an appointment for tomorrow morning, and I explained that I really needed the work done today. He took my name and number and offered to call me back, if someone called to cancel or was a no show. He called back about 45 minutes later and gave me an appointment for the afternoon. All of the staff I encountered were professional and very friendly. Being a woman alone and new to the area, I really appreciated the fact that I never felt pressured by upselling. I was confused when the gentleman was explaining the alignment packages, and he took his time to explain it to me again and talk it out with me. I had already done my research online and feel I was given a fair price for the service provided. The lobby area was clean, with a television and magazines. I had no problem staying and waiting for my car. I will be back, and I would recommend this location to friends.

I have used this service several times since moving Matthews about 18 months ago and had excellent…read moreservice. Yesterday, I picked up my car with $400+ worth of repairs I had approved to be done. When I tried to crank the car, it was dead, After reviewing the repairs, I noticed a comment that the lights had been left on overnight (I left the car there while they were still open-the lights were not on). No one from the shop called to tell me, and they had the keys-so, if they were on (highly unlikely) they could have turned them off-this is extremely sketchy. When they called me the next morning to go over the repairs-the lights being left on was not mentioned. When I picked the car up, they had to charge the car to get it going. They said to drive the car and it would recharge. I drove the car for thirty minutes. Got home and tried to restart-it would not. I called AAA, they came and checked the battery-it was basically dead and I had to replace it. Why did Firestone not tell me this, and let me drive off with a dead battery-fortunately I was at home ? This was a great store for the first year, but they are no longer capable or trustworthy. Stay very far away from this place.

We were in a bind tonight needing a trailer tire and Steven helped us out after shop hours. His…read morepricing has been consecutive each time we have purchased trailer tires over the past few years. Very friendly and always helpful.

S&S tire service is a great place to go. They treat you very respectfully and they look after you…read moreto let you know when your car is finished. They have always looked and served me and my family and I will always be a customer.

Same day service for an exhaust issue we had. Fairly priced, very knowledgeable, and friendly.read more

Quick, reasonable pricing and most importantly very skilled when it comes to exhaust system…read morerepairs, I say the best in Charlotte NC

Friendly and quick service, straightforward pricing. The lady at the front desk was very nice, and…read moreit seems to be a family-run business as she referred to the mechanic as her husband. Great place to get your state inspection done if you are trying to avoid long lines and extra "fluff".

I stopped by on Tuesday, 02-27-24 to get my car inspected. I was greeted right away. Though there…read morewas a few people waiting, there was plenty of space in the waiting area. My car didn't pass the inspection, but I was told what needed to be fixed & that I could return my car & just pay the difference, not the entire $30 again. The exhaust system was one of the things that failed. I was told that exhaust was leaking around the manifold. I took the car to my mechanic. He said there wasn't anything leaking around the manifold. I needed to replace the flex pipe.