Staff was very courteous . Very transparent pricing . And also very good pricing . Did a great job…read morewould go there again .

First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

I just wanted to let everyone know there are still great, caring people in this world. My wife was…read morein Charlotte visiting kids and grandchildren and her check engine light came on, after some tests we assumed the worst. My daughter reached out to B & R and they told them to stop by. After checking a bit they put some lubricant into the transmission and the light went out and eliminated the problem, at least for now and will allow her to drive back home to Ohio. We really appreciate good service and friendly people , both are hard to find nowadays. If your having issues or problems with your vehicle they would be the first one to call in our book !! Thank you B & R

Our dealership quoted a $7000+ repair for my wife's Nissan Rogue's transmission, which would've…read morebeen scheduled out for over a week. Is stopped by B&R with the vehicle and they did an assessment the same day; they quoted the same repairs for $4000 and confirmed an order for the parts they needed to be delivered the next morning. They were prompt, transparent, and honestly a breath of fresh air in an industry that's filled with slow moving sharks that price-gouge at every available opportunity. Can't recommend these guys enough!

Only place in town (up or down) to have transmission work done. Staff are courteous and service is…read moreprompt. No pressure or up-selling. Special shout out to Austin for great attention and service.

I had my bmw 650i brought in for a transmission diagnostic due to the car not being able to shift…read moreout of second gear. Joe who I primarily spoke with was a nice guy and was prompt with responses. They took the tranny apart and I was told the torque converter was bad and the megatronic valve sensor was bad and it would cost $7100 to rebuilt the tranny. A used tranny costs about 1200-1500 so I opted to just have it replaced with a used one. There was some delay is getting the replacement shipped so I told them I would just take the car back and return it when I got everything sorted out. They said this was fine and they would have it ready to pick up. I gave them a complete car.. what I got back was a car with no transmission in it, several large parts including the tranny, and a bag of small parts. 35% of my car is currently sitting on my storage room. I also got a major oil leak which was not present when the car was given to them. I also got a lot of additional service lights regarding my ABS and suspension system. And a $750 bill for them to tear the car apart and send me back the scraps. I'm also missing several screws to the parts they took out. Lesson learned. I would not recommend anyone take there vehicle to this place. The customer service was good but the service clearly is not.

5+ Stars!! I could NOT explain the 'Magic' these guys performed while they had my truck!! Not only…read moredid they fix my problem, my rear tail light, but the Wit and Experience the mechanics had- they recognized a LARGER problem, which could have ended tragically for me!! I had dropped off my truck, when I was called by Jason with the 'news', they found "drive shaft was SHOT, as well as BOTH front wheel bearings... they were both Toast!!" He let me know, my truck was NOT safe... WOW!! They had the parts they needed to replace available for me to see when it was finished, which absolutely put me at ease!!! Without Question... a solid Group of Mechanics to TRUST!!

Took them nearly a year to repair my transmission. Terrible communication, transmission still…read moredoesn't work correctly. Sometimes has power other times not. Had to send it back multiple times. I would not recommend this place.

FLAGSHIP* SHOP SERVICE * Flagship Meaning - A product or…read moreservice that is functional, beautiful, perfected over the years By Andrew Laboy April 3, 2026 Integrity, commitment, honesty, and customer service. These qualities are the facets that reinforce my trust and brand loyalty. For the past decade, despite living 45 minutes away, I've preferred driving or towing my car there instead of using a nearby mechanic. Even on the most hectic of days, the front-desk staff always welcome you with a cheerful smile. The BOSS, Howard, is very kind and will recommend only the necessary actions that you must take to fix or maintain your car. FROM THEIR OWN WORDS: Fair Repair Auto Care is dedicated to helping our community keep their vehicles running smoothly while saving money. We understand how essential your car is for daily routines, whether it's taking children to school or commuting to work. That's why we're here for all your maintenance and repair needs--from oil changes and brake service to engine and transmission repairs or replacements.

Make sure you know how much these guys are going to charge you for service because they won't tell…read moreyou. I left my car there and they said they would look at it then charged me $500 for a service I didn't even ask for (diagnostic test) and kicked my car off the lot saying they did not have space to look at it any further. Seems like a scam shop to me Disappointed if I could give zero stars I would

Marcelo's provides excellent service, at an incredibly reasonable price. I would recommend them to…read moreanyone. I use them for all three of my vehicles, personal and business.

Waiting time reasonable on average. Reliable service…read more Last Groupon provider I was satisfied. Don't think it takes it anymore though.

Boone is an expert when it comes to cars. Reasonable prices and extremely knowledgeable. Will…read morerecommend Motorvated to all my friends and family.

From the owner: At Motorvated, we strive to keep traditional, honest automotive repair, backed by a reliable…read moreWrecker/Towing Service, going strong by avoiding the retail methods of other auto repair facilities. We understand when it's time for a service, how owning a vehicle can be frustrating, get Motorvated and get comfortable with maintaining your vehicles.

My previous mechanic retired, and I was worried about finding someone who was not only…read moreknowledgeable, but also honest and reasonably priced. I had an estimate for a repair before starting. However, what really stood out for me was the price for the diagnostic service, which was very reasonable given that after half a day's testing I was told that I didn't need any work done at this time. It's hard to find a shop that combines solid troubleshooting with fair pricing, but this one delivered on both. I recommend this repair shop.

A Rare Find: Honest Advice and Fair Pricing…read more After living in the Charlotte area for three years, I finally needed to find an auto repair shop I could trust. I was looking for a place that was knowledgeable, honest, and fair with pricing. After reading reviews, I decided to try Matthew's Service & Repair and I'm so glad I did. I spoke with one of the owners, Stephen, who actually tried to help me fix the issue myself over the phone before asking me to bring the car in. That kind of honesty and care is rare. When I did bring the car in, it turned out to be a simple repair, and they charged me a very reasonable amount without trying to upsell or take advantage. Stephen was personable, professional, and made me feel confident I had found the right shop. It's clear they value long-term relationships over quick profit. They've definitely earned my future business, and I highly recommend Matthew's Service & Repair to anyone looking for an honest, dependable auto shop in Charlotte.