really a wonderful staff. I went in with a configuration problem. they figured it out in a couple…read moreminutes. they replace batteries for me before and will keep this old cell phone alive. thanks Mac

Had an accident happen that resulted in my Z Fold6 inner screen being damaged, yet still turning on…read moreand "functioning" to an extent. I set up a warranty claim through Asurion and took my phone to the shop with the front cover screen still functioning perfectly fine. Whichever tech was fixing my phone should probably not be fixing any Samsung folding phones. Following the "repair", the phone would no longer turn on...at all. The technicians said they followed all of Samsungs troubleshooting and promptly filed a full replacement. I have now lost priceless family photos, passwords, etc and all for what was supposed to be a routine screen repair. While Asurion/ubreakifix has said I should be receiving a replacement tomorrow. I find it unacceptable to not additionally compensate for data lost and the near inability to access security software needed for my job due to this colossal screw up. I understand that accidents happen, but just replacing the phone does not cut it in this case.

Evo Repair in West Chester, Ohio, fixed the problem I was having with my laptop. They were quick -…read moreI had it back the next day - and the price was very reasonable. I returned to them with a problem I was having with my PC. They found out what the problem was on the spot, and didn't charge me at all. They are very good and fair and fast. I will take all my tech problems to them in the future.

Customer service was excellent. Staff were very friendly and polite. The problems with my computer…read morewere very intermittent and finicky, but they thoroughly tested it and didn't try to gaslight me like MicroCenter did when they looked at it. The repair took longer than originally quoted, but they communicated with me the entire time and I never had to wonder what they were doing. I would go back if I ever needed repairs again.

There was absolutely no communication with me about my device until the day I was supposed to pick…read moreit up. The fix was supposed to take a day (we were going to pay extra for the faster fix), and were told a week AT MOST if we weren't going to pay extra. The fix was going to be $80 total. The reality was it took TWO MONTHS to get my device back and I was charged around $150. I had to call them multiple times, stuff always came up with them. I understand that things happen, but they never called us about our device. We always had to call them and there was always a new excuse as to why my device wasn't ready. This seems highly unprofessional and I do not recommend this place to fix your devices. What was supposed to be a simple HDMI cable fix turned out to be far more expensive and time consuming than it was worth. If this place is your only option to get a device fixed, I'd recommend to save your time and money and just buy a new device.

It broke the next day, not crack, just the repair failed. Took 2 weeks to get actual replacement…read morepart in and we will see if it actually works and stays working.

Try to avoid this location if at all possible. No accountability, lack of leadership, poor…read morescheduling practices. Both my wife and I scheduled appointments in July of 2025 to get our batteries replaced in our Google pixels. Walked in to the location and understandably was turned away because they didnt have the batteries on hand. Unfortunately they didn't call ahead to tell us so I wasted my time driving there for my appointment but not a huge deal. After that, I was told I would be called in 4-6 weeks when they had the batteries. At 8 weeks still no call, so I called. I was told they didn't have either me or my wife on the wait list and that we would have to wait for more batteries to come in. Not sure why we weren't on the list? We had an appointment two months prior. I called again in September and was told no batteries available. Fast forward to today, May of 2026 almost a year later than the initial appointment I got an email that my appointment had been cancelled. I called in and the guy j spoke with had no record of me or my wife in his system and said "oh you can come in anytime, we've had the batteries available!" After waiting 10 months for a battery and 0 communication from this company it was pretty sad to hear the batteries are available and likely have been available for quite some time.

His outstanding service made my day! My phone got wet and I thought was done. U break I Fix…read morewouldn't even look at it. Cincy phone explained to me he knows people's lives are in their phones, and he'd rather repair than have people start over with a new phone. He also charged almost half of what U Break I Fix quoted a customer for a new screen. His commitment and expertise made this the best phone repair experience I've ever had (and I've had a lot!)

What a experience... To start, the main reason I chose them for my services was because of there…read morereviews, I saw a few one star reviews but mainly 5 star reviews so I figured id have nothing to worry about, man was I wrong... I call them inquiring about a cleaning for a PS5, its the latest model with the disc drive. Little background on the system, I bought it off of Facebook Marketplace, I tested it, everything was good to go. The main issue was that it was plagued with roaches and dust, I of course told them this beforehand, they said it wasn't a problem. So, I take it in to be cleaned, we get a ticket logged for me, and I was told he'd test it first to make sure everything worked before he could even start to clean it. Everything was good to go, about 4 hours later I get a text message saying its ready. I go to pick it up, I pay the ticket, it was $90+ after taxes, unfortunately I had my Son with me and he was running around the store, cuasing a fuss, so my initial thought was, he said he cleaned it, so he cleaned it, and we left, I should've looked at it right then and there... Once I got home and actually looked it at it properly, I noticed a few things with one of them being major... So the first issue was that, I payed them to clean it, and they barley did that... They didn't clean the console properly, or the outside plates. If you look at the pictures I attached, you can clearly see dust and dirt every where on it like they just blew out the fan and grill... I cleaned one plate with rubbing alcohol for two minutes and it came clean, so they clearly rushed and didn't care... Now heres the main issue... Whoever was responsible for cleaning it, didn't install the motherboard back in correctly, now the HDMI, Lan, and USB ports aren't fully flushed to the shell of the console... Because of it, my HDMI port is now significantly lose, you gotta force the Lan port in... Things that I would have to put more money in eventually to fix. I call them and immediately tell them about the issues, mainly the motherboard not being flush with the console. He tried to say that its "normal" and thats how they are but I told its not... I shouldn't be able to fit a penny between the Lan port and console shell. He tried to act like he didn't know what the words "flush" and "recessed" mean't, but I could clearly tell he did, so I even brung up a picture of a PS5s backside to show him the ports are supposed to be flush with the console, then I even let Google tell him that ports was to recessed, looked at the attached Gemini screenshot. Overall this was a horrible experience because they clearly didn't care about the console, hence from them not cleaning it properly so of course they wouldn't care in general. After I kept pointing out fact after fact, he pretty said f*ck me and told me to get out his store. I payed for a service that wasn't done properly and in the long run, they caused more harm essentially, I can't even play the PS5 until I get the motherboard re-seated properly.

Have been back to this store several times for accessories and for repairs to our iPhones. Always…read morefast friendly and reasonable. Most recently had my iPhone camera lens and my daughter's old broken/scratched up screen replaced. 5star experience for us...

Went to go get my charging port on my phone replaced and they tried to sell me a new screen and…read morebattery for 270 dollars then they tried to tell me my phone was restarting every 5 minutes after I said no to buying a phone from them. They gave up trying to fix my phone and gave it back went 30 minutes back home phone didn't restart at all these people are trying to scam me

Midwest is is my go to repair center. They are an honest customer centric company. Highly…read moreencourage you to try Midwest for any computer needs.

Honestly, I couldn't say enough about these guys. Forget the Geek Squad and all those other high…read morepriced repair guys. Midwest Protech is the place to go, hands down. I drive to them from Blue Ash. I have family who drives to them from Batavia. It's well worth the trip! You won't find a better experience for computer repair. They are honest and up front. They won't recommend anything you don't need. They had my laptop for almost 2 weeks cleaning out viruses and other issues. I was worried to death what kind of repair bill I'd have. I couldn't believe the price I paid. I would never consider taking my computers anywhere else. Instead of going on and on gushing, I'll shut up now and hope that you find out for yourself how good these guys are.

The service I got from this professional was above and beyond my expectation. Fixed my computer ,…read moregood as new, quickly and professionally. I will not lose this man's number!

From the owner: Rotundo Digital Solutions is your go-to local expert for fast, professional, and affordable…read morecomputer repair and tech support in the Butler and Northern Hamilton County, Ohio areas. With over 20 years of experience, we specialize in: Computer Repair, Computer Cleanup & Optimization, Virus Removal & Protection, Network Setup & Troubleshooting, Printer Support & Configuration, Remote Support for Businesses & Home Users. We’re proud to offer same-day or next-day service, clear communication, and honest pricing — no geek-speak, just results. Whether your laptop’s running slow, Internet / network is slow, your desktop won’t boot, or your printer refuses to scan, we’ve got you covered.