Absolutely 100% recommend Cincinnati Technical. Work was done well with great communication if…read morethere was a delay or anything like that. Also, he was able to get the new keyboard in his shop faster than I was able to get the computer in which was also a nice change unlike other places I have had computers serviced. It was also nice to find out that the bearings will need replacing in about a year. This is what great service looks like and is.

Daniel wasn't able to help me recover data from my SSD, but he identified the problem with it very…read morequickly. He was prompt with answering messages, very flexible, and didn't waste my time with anything extra or unnecessary. My appointment with him was fast, and he very clearly told me what I would have to do to get my data from my failed drive, how expensive that process might be, and he gave suggestions for replacements that would be more reliable. If I need a tech in the future I'm almost sure to go back to him.

Knowledgeable and honest... I had my PC cleaned up and he…read morehad it back to me before it was promised - and under budget!!!

Amazing service. I called to inquire, dropped off computer the next morning and it was repaired and…read moreready for pickup before close the same day. Easy to find location. Security is a priority. You are given a slip with check-in and can only pick up with the same slip. Stautus updates given by text. I would definetly use again.

I am not a technical savy person and get frustrated very easy when my computer acts up as I know…read morenothing that will fix It. I also didn't want to pack it up and drop it off for several days. I turned to Mobile Technology Solutions. Jonathon came the same day fixed my problem and gave me some great directions on what I needed to do going forward. This outfit is just the best for anyone needing simple fixes or more involved solutions. You can trust what they say feel confident you have the right people working for you and with you

I was changing my desktop out from an antiquated one to an up to date one. Not only was my system…read moreseriously outdated but my internet service was slower than dial up. I was impressed with his friendliness, his professionalism and the time he spent not only making sure things would work properly but even setting me up with a new provider. He was here for over 3 1/2 hours, patient to show me new things and I'd recommend him to anyone who needs on site help of any kind. This was probably the best technician I've ever had at an affordable price. I was thrilled too that since my system was so old he had every cord I needed as well as a used monitor when my super old one (15 years or older ?) died. The service was amazing!

Sam was great with my computer. It was an old work computer that was sluggish and still had…read moreobsolete connections to my job VPN. He was able to get that all off and remove files that I didn't want anymore that were work product. He was finished with my Surface in less than 36 hours. Highly recommend him.

My power button on a prebuilt PC broke after 7 or so years of use, took my PC apart and realized…read morereplacing it was beyond my capabilities since the prebuilt used different components than what I was familiar with. I have heard horror stories about 2-4 month wait times for places like from Micro Center so I did a few google searches to find a computer repair shop. I found Sam's Computer Solutions and noticed it had over 100+ 5 Star Google reviews so I gave the shop a call and described my issue. He had flexible and fast availability and I was able to schedule an appointment to drop off my PC within two hours of making the call (the Thursday before Memorial Day weekend). The gentleman who greeted me was friendly, reassuring, and professional. He clearly outlined what options I had, what the price points for each option was, if and how each option would or would not change functionality, and asked which option I'd prefer! He made sure I was comfortable with the pricing before moving forward. It sounded good so I left my PC and he assumed me it was in good hands. I got a text the following Monday morning (A holiday no less) saying my PC was ready to be picked up. The repair cost was exactly the lowest price he had quoted. I made an appointment to pick it up later that afternoon. Upon arrival he described everything he did to fix it (installation of new component, where he wound the additional length of wire if I wish to change the placement of the part, and let me know he dusted everything which I appreciate). I just got home and plugged in my PC and the hardware he installed worked perfectly! I am extremely satisfied with how Sam's Computer Solutions handled me every step of the way from initial phone call to pickup. I can confidently say if you are like me and are not the most tech savvy person, need a computer repair and wish to support a local business I cannot recommend you make use of this service enough! :)

Customer service was excellent. Staff were very friendly and polite. The problems with my computer…read morewere very intermittent and finicky, but they thoroughly tested it and didn't try to gaslight me like MicroCenter did when they looked at it. The repair took longer than originally quoted, but they communicated with me the entire time and I never had to wonder what they were doing. I would go back if I ever needed repairs again.

Knowledgeable, friendly service and saved my files when my laptop crashed. Could not recommend more…read morehighly!

Staff very knowledgeable good relationship with customers don't try to push anything on them that…read morethey don't think the customer needs. Try them,You'll be happy.

Quick and fixed my phone with a new screen. Would use their service again. Good value.read more

Left a voicemail without a call back. Called many times with no answer. I even drove with my…read morelaptops to their address and no one was there. Door was locked.

Not only does Getteck repair computers, but they are also amazing at fixing video game systems -…read moreWii, Xbox360, and PS3. Even better, they come to your hose to pick up your system (which is invaluable to stay/work-at-home parents). Mike Ulloa, the owner, arrived promptly as scheduled at my house to pick up my broken PS3. I wasn't sure what was wrong with it (power supply, yellow light of death, or motherboard!), but Mike assured me that they could fix it, regardless of the issue. He wasn't boasting. Not only did my PS3 come back as good as new, Mike was more than willing to answer my frequent questions and fill me in on how the repair on my PS3 was coming. Having dealt with Sony's PS3 repair service, this was a blessing for me. Mike explained that my system's power supply was okay, and that they needed to re-ball (resolder) the processing chips. However, he called a day later to let me know that the problem was more serious. Still, Mike held to his original estimate for repairing my system, replacing the motherboard and re-balling the processor chips all for $175 (make sure you get the coupon from their website). Even though Getteck does hundreds of repairs, I felt like Mike took a personal interest in my work order. You'll never get that level of customer service from Sony. Also, just like Sony, Mike said that Getteck guarantees the repairs it makes. And Mike is local! If you need PS3, game system, or PC repairs, you can't go wrong with this company.