I had an unexpected refrigerator failure at home that caused me to lose a large amount of food,…read moreincluding items I had recently purchased from Costco. Even though this wasn't Costco's fault, I reached out to explain what had happened. To my surprise, the manager showed incredible kindness and empathy and offered to replace the Costco items I had lost. This level of customer service is exactly why I continue to shop at Costco. They treated me with compassion, made a stressful situation so much easier, and truly went above and beyond my expectations. I'm incredibly grateful for their generosity and professionalism. Thank you to the manager and the entire team for turning a frustrating experience into a positive one. You've earned a customer for life!

Ruptured my achilles tendon and would love to shop at this Costco because the offer electric…read morehandicap chairs but their staff never brings them in on a regular basis and every time I have come in the last 30 day I sit n wait till my husband walks out and gets one... so frustrating

First time coming here, wanted to check out something along the way to grab some food and drinks…read morewhile I was in the Detroit area. Great, friendly staff. Great organized store as well, easy access to the streets and highway. Clean area as well, definite recommend.

The card readers on their pumps don't work and if you hit the help button to ask them to turn the…read morepump on since their readers do not work their response is to try another pump. I did try another pump and that reader was broken as well. Only 1 pump had a notice that it was not working, but obviously all of them were down. The cashier was rude about it too. It's not my fault you hate your job.

Pricing was actually comparable to regular gas stations today. Staff was professional and polite…read more Using fuel points was easy to do. Several of the pumps were out of service today. Location has ample space between pumps which was helpful. Trash didn't look like it was emptied for days as all of them were running over. Plus: they had really good lighting in the evening.

Our favorite lowest price Gasoline last dozen years. Yes I use Kroger points a thousand each visit…read morefor a buck off per gallon. Today $ 3.89 per gallon for the max with points 35 gallon which equals $420 Free gas each year. A mega load of gas pumps always packed with money saving customers. Always about 20 cent per gallon cheaper than any other Kroger location. Two years ago got 35 gallon in 2020 for 7 bucks n change.

If you haven't been to this store, you haven't experienced the BEST customer service. This crew of…read moresuperstars is so engaging and show genuine interest in providing a wonderful exchange. Even new-hires confidently go above and beyond. Honestly, I haven't seen this type of service anywhere, ever. Truly wonderful people.

So expensive. There is no reason to use this gas station over more economical establishments such…read moreas the Sam's Club in Southfield or the Costco in Bloomfield Hills!

Just bought a small bottle of milk and it was spoiled. This is the 2nd time I bought milk here and…read moreit was spoiled. Th

Nicely laid out convenience store. Plenty of the lemonades I prefer as mixers, both Calypso and…read moreNantucket Nectars, yay! A decent diet pop selection. You will find plenty of other types of drinks and snacks as its a huge place too. They have cold cases lining the entire interior so you are sure to find all the oddities you like. Heck I found a diet cherry Seven Up here once, a size other than a 2 liter, that's a rarity! Jimmy Johns is handily attached if you are really hungry. Cheap check cashing here, which I never do but it cropped up once. They were super friendly and made it a breeze for a noob. Every time I have been in here it has been pleasant though, whether its just to grab a water and sunflower seeds or get some alcohol or whatever. Safe at night for a stop alone for gas or snacks as its well lit. Easy in and out. Gas prices run spendy but will do in a pinch. Overall decent stop. If the gas prices were better I'd be here more often. Reliable for when you are on the go and need a convenient place to grab a beverage.

We ordered 4 orders of wings. Twenty wings in total. We had to wait an hour and only had 1 order of…read more5 wing dings. Very disappointing and main number is discontinued. Really poor service. Don't order from this location!

I never have any major problems at this 7-Eleven. The staff is always very personable and nice and…read morethe store is usually very clean (except for the occasional slurpee spill that leads to the floors being sticky). Despite seeming a little sketchy at night, I've never seen or heard of any issues at this store.

I went shopping at Sam's Club Novi and treated my niece to pizza and soda. Years ago Sam's had the…read morebest fresh ,hot and delicious pizza slices in the business. On this visit our pizza was dry and tasted like it had been sitting under a heat lamp for a while. So I don't recommend their cafe anymore. That being said,the shopping experience was ok.

This Sam's club is sooo nice. it is clean and easy to get to. Unlike Costco the lines are never…read morelong and always easy to check out. I have never been disappointed here

I want to warn other customers about my experience. This has happened to me twice: my orders were…read moremarked as delivered, but I never received them. This is extremely frustrating and has caused me to lose trust in the service. I hope the company investigates these incidents and takes appropriate action to ensure orders are actually delivered to customers. I also encourage other customers to closely monitor their deliveries and report any suspicious activity immediately. Based on my experience, I cannot recommend this service until these issues are resolved.

Very clean and organized store. Aisles are usually kept clear and all the employees are very…read morefriendly! Love the scan and go option. We are typically in and out in 30mins or less.

If you are using a card, or can scan & go on the app, you are lucky. The cashier "manned" line ,…read moreyes singular, is ridiculous. Either way, you then have to go stand in yet another line to get out. Total b.s

They are wonderful except during construction work that they shouldn't done in the evening not…read moreduring the busy hours of the day! Customers are not happy about this and walking longer distances. It's too hot and humid for this!

Be aware Sam's Club in Seline Michigan have roaches in thei fruit. specifically in the apples and…read morebananas. NASTY!!!

Bought gas at carpenter Sams today and was charged for premium gas even though I had push the 87…read morebutton. When discussed it with the gas station attendant she said it happens all the time the pump does it on its own. It cost me $12 more than I should have paid. Anyone buying gas there better check the pump is charging you right.