This is absolutely my favorite gas station. It's a very basic, small town stop with your classic…read morestaples: decent drink selection, as well as chips, and personal care items. It's a clean store with lower than average pricing (including gas prices). The thing that really makes this place so special is their cashier, Natalie. She has been so incredible with customer service and it's become almost a personal relationship at this point. She's amazing at making conversation and making you feel like a valued customer with her genuine actions. Because of this, I would highly recommend this gas station compared to anywhere else in the area.

On 6/29/13 I went to the Citgo on the corner of routes 12 and 31 in Richmond IL and paid at the…read morepump using my card as a credit. The pump did not give me an option to run it as debit. I paid for exactly $10 worth of gas. Before leaving to go to a local festival later that day I called to get my card balance and there was only change left. I called cardmemeber services who told me I had a 100 dollar charge for gas at the Citgo. I said what? This can't be right! The transaction went through normally and the screen at the pump was cleared before I left, ready for the next user. I was informed that while some gas stations charge $1 deposit to see if the card payment goes through others charge much more. Cardmember services also advised it may take up to 3 days to release the money back to my account. Of course this was unacceptable so I asked if we could have a three way call with the gas station to see if we could expidite the release of my money. The woman who answered the phone at citgo insisted there was nothing to be done to release the money that it wasn't their fault. I informed her that the bank could confirm that indeed they had taken the excess funds. I also told the woman there is no sign at the pumps stating citgo may take excess funds for purchases at the pump. She gave me an attitude and told me I should have just come in to pay. She was unwilling to give me any contact information for her boss (the owner) who she claimed could resolve it Monday morning if I brought in a bank statement. I told her anything she wanted to know she could ask right now in the three way call as I don't get statements (card is through global card services). I told her this practice basically constitutes stealing and I wasn't afraid to get a lawyer involved if it wasn't resolved quickly. She then said she would contact the store owner and get back to me at her earliest convenience to which I replied this phone call isn't a convenience it's a priority. She called back ten minutes later and told me the store owner couldn't do anything soone rthan Monday and would call me to tell me the outcome. I most certainly didn't get a phone call from them but I did find out my $90 was recredited. DON'T ALLOW CITGO GAS STATIONS TO DO THIS TO YOUR MONEY AND GIVE YOU HASSLE ABOUT IT ALSO. GO TO ONE OF THEIR COMPETITORS INSTEAD!

Carl's Shell is a very unique gas station/pit stop. Where else can you fuel up you car, get your…read moreDunkin Donuts on, Baskin Robbins too.... Taco John's when you're hungry, beer from their largely stocked cooler, snacks from the C-Store and live minnows for fishing too? Getting there is interesting too.... or even an adventure......when exiting from 39, there are no stop signs, you must navigate through a series of roundabouts. For the uninitiated , it can be rather nerve racking.... heck, even for the initiated too! This might even be the reason for the expansive beer selection at Carl's, as you might need a drink or two to steady your nerves too celebrate arriving safely after negotiating said roundabouts. Carl's is also a good place to stock up on Spotted Cow, a locally produced microbrew as they have a large selection of New Glarus Brewing Beers. In fact the brewery has tours seven days a week and is a short drive from Carl's Shell. Use Yelp for directions from here, it's worth the trip!

Stop here twice a month. Friendly staff, decent prices, clean bathrooms and New Glarus beer…read moreproducts.

WHO KNEW ????…read more Walmart gas is still below $5.00 ?! Everybody else's is around $5.30 (or you drive to Costco.) Worth the trip to get better gas prices. Lots of pumps. Easy in, easy out. And if you need anything else, you can just go into the store. They have about everything inside, as usual for Walmart.

Has the basics, clean and friendly, competitive pricing on gas. It's convenient location and summer…read morepricing on fountain drinks is great.

I believe this is the only gas station for miles in the area and one could literally blink and miss…read moreit. The sign with the cost of fuel is blocked by trees, which is a major turn off for me when choosing where to stop for gas. I don't get the cleanest vibe when I walk in the store to pay for gas. I've never shopped here, just gas because I'm in a big hurry every time I have to stop here, so I can't say whether or not the store is clean. I generally try to make it to the Woodman's gas station in Beloit because they are typically 30¢/gal cheaper, but for some reason, today they were the same price. Really though, why would they have placed the fuel cost sign behind trees when they first opened this gas station? There are better places it could have been placed on the property, so that seems rather shady to me...no pun intended .

Very nice love's truck stop. Clean restrooms and showers at this location with laundry machines and…read moredryer. There is limit truck parking and it fills up fast before the evening hours. Truck shop is at this love's location as well.

Great stop for gasoline, clean bathrooms, snacks, drinks or chargers, hats and other souvenirs!read more

When was the last time somebody pumped your gas for you? They do at Gene's! Friendly, hard-working…read morestaff -- right at the pump, spoiling you rotten. And yes -- they clean the windshield! But I drove to Beloit because the gas at Gene's was $4.80!!! It's $5.50 or more around Roscoe/Rockford, IL. The pumps are older, as is the whole facility, old-fashioned, genuinely quaint. You can't use your credit card in the pump. And they do prefer cash. Go to Gene's. Keep this small town, family business going. And enjoy filling your tank, even though the prices are still awful. At Gene's they are less awful.

I have had several repairs done there and Nip is about the best mechanic around. He is fair with…read morehis prices and very understanding to your financial situation. If you need anything done, please take the time to visit him for an estimate. Bruce Austin

Well, I'm underwhelmed at this station. Gas prices might be in line with those stations nearer to…read morethe Interstate but, there are 2 other stations (Casey's and Blackhawk) closer to this location - they consistently beat the gas prices by as much as 8 - 10¢ per gallon. Can't say there is any change inside as I have ignored this place because of a rude attendant. Now that it is reopened or changed affiliation, I should probably give it another shot but, my motivation to do so will elevate when I see the gas prices are comparable to the other previously mentioned stations. This 2 star rating pertains more to their corner location, a co-existing small McD operation, ease of access and an on-site basic car wash which are pulses while higher gas prices are a huge negative.

It has been reopened and the prices match the gas stations near the interstate.. I have not gone…read moreinside, but the outside seems to be maintained better now that they have reopened..

Today I was nearly stuck because I went across the street to use an air compressor and it was…read moremalfunctioning and let all the air out of my tire. It's winter time and my tire was already severely low so I limped my car over to Speedway and Destiny and April went out of their way during a busy day to assist me with getting my tire refilled. They found an attachment for the air pump and I was on my way. It's things like this and good employees that really boost any company. Thank you two so much.

Came in to buy a couple of alcohol beverages and the clerks told me they couldn't sell them because…read more"they aren't in our system". Super odd when I've bought these at this location before, but whatever I guess ... so I bought the same item but in a different flavor which oddly WAS in the system. I asked why they couldn't just sell me the other flavor since it's the same price and they said they aren't allowed. Okay ... fine I guess ... so take it off the shelf. Which is why I suggested "hey, you guys should take that off the shelf then, there's a whole row of it" the lady clerks response was "AS I SAID, we aren't allowed to touch it so we can't take it off the shelf" her attitude is why I'm writing this review. Why am I being treated like shit cuz of your lack of common sense? As I walked out they laughed at me ... huh ? Unreal.