Mark's got me in last minute and they did a great job! Nice staff and waiting room. Good…read morecommunication overall service! They have good prices for what they offer.

Beware of this place!!! . I went for a simple oil change them. The old man acting all nice. Told…read moreme a bunch of things wrong with my vehicle so stupid me I let them put on a new serpentine belt in the water pump belt $390 later! My 2021 Mazda CX five never had problems until I took it to this shitty place as I was driving two days later my car started overheating. I had to take it with a tow truck to a real mechanic in Beloit the stupid people at Mark's auto shop they must be young kids smoking, dope or something. They put the stupid water pump belt on backwards that made my vehicle overheat!!! NEVER go there. Anyone they act all nice they're overpriced. Beware of that place.

I had called to find out if they did breaks. I found out that they did, we were leaving for…read morevacation the next day. They gave me an appointment at 2pm. I had gotten there early and they got me in an hour earlier than my appointment. They explained everything to me in layman's term which I liked. No fancy words to confuse me. They got me in and out within a hour and half. Every person that I spoke with (Seth and Nolan) were great. Very knowledgeable and friendly. Will be recommending to everyone. Price was okay, but I understand everything is expensive right now. The bathroom was even clean!!!

Great group of guys! Austin was very helpful! He always goes Out of his way to help! Five stars!read more

Just relocated to Rockford and was referred to Powders by a coworker who has been taking their…read morevehicles there for over 20 years. Called on a Friday, spoke with the Owner, Mike. He was very kind and courteous and took time to listen. I brought in our van at 7am on Monday, when they first open and he took time to better understand the situation and promised a phone call follow up. About 845 he called to give me four options on how to fix it. I never felt pressured to handle it a certain way and it was obvious he is there to provide great customer service. I approved the work and had the van back at the end of the day. So far, so good. Price was fair for the amount of work that was done, and certainly beats anything you would pay at a dealer. Turns out I had some work done at a dealer back in June and they didn't catch something that Powders did. Very happy to have found a great shop this quickly upon arriving in Rockford.

We have been bringing our cars to Larry and Mike for years. They do terrific work and go out of…read moretheir way to accommodate our schedule. We have had a couple cars last longer than most people would expect thanks to the excellent work performed by the team at Powders. We often recommend them to our friends and co-workers without any hesitation, because we know they will be treated well and their cars handled with care.

Round 2 for our second car... Oil change ... the boys here…read moreare awesome .. Amazing service , fast and efficient... Friendly attitude .. although it was extremely hot outside the boys . Where still doing there jobs. I forgot to get the other teen name. . We were quickly acknowledge as we arrived by the other teen and welcome us in.. This place is busy as it was yesterday bcs we know the work is done right... Will recommend this place to all our neighbors.. Thanks Riley for the service to our car yesterday . YOU guys rock!!!!! By the way because of you all we left jiffy lube... It's all about great customer service

I have been coming to this location for 22 years. They have been excellent!! This year I have met…read moresome new staff. Josh and Julian. They are the standard of superb customer excellence. Actually, other companies (other than Grease Monkey), should train with this staff. There are so smooth that others could learn from these two. They are the best of the best!! 420 W. Chrysler Dr. Belvidere , Il.

TJ's is honest and reliable at a reasonable price. There are some issues they are unable to address…read more(body work, computer issues on newer cars), but they inform you of this and refer you to reputable establishments that are able to remedy the problem. I've taken my care there several times and have always been happy. There was one repair that resulted with a problem a few weeks later; however I don't believe it was their fault and they fixed it free of charge.

Great service. Tim and his crew know cars well and was able to get my vehicle running well again…read more Fair prices and great service!

My 1998 Ford Ranger had all kinds of minor yet important issues that needed to get fixed asap…read more Marks got me in quickly and fixed everything at a reasonable price! And every person I interacted with was so helpful and friendly!

I took my car to the Alpine location in the beginning of May for an inspection they told me that it…read morewas my transmission that needed to be fixed. They let my car sit before speaking to the warranty company. The transmission got shipped to the auto shop. June 6, but I didn't receive my car back until six weeks after !!!! July 13 with it still shaking and vibrating after they said that they test drove it and it was OK to pick up , unfortunately, that wasn't the truth The motor mounts was missing two of them and it was an obvious with the work they had just done with it being right above the transmission. I had to take my car way out to the other autoshop in Belvedere just to get that fixed. This place is a big joke from the management on now. I wouldn't. recommend this place to a dog !! Especially if you're a girl they will play you like you're dumb

Terrible experience and service. After a long drive with my dogs, I needed to get the hair vacuumed…read moreup in my car. Taking a 2 hour lunch and making a 30 minute drive on a rainy day, I decided to pay for the most premium car wash experience called the "Ultimate Wash". Again, it was a rainy day, so all that was needed was the vacuum inside the car. Following the wash (with a tip) I raced back to work after the long lunch and drive back to the office. At the end of the day, I noticed the back of my car had not been touched. Hair all over the place. When I called, the owner did not even get on the phone with me, and did not offer any discount or refund. I will never go back, nor will I ever recommend.

I've been using this carwash for at least 5 years but I won't be going there anymore!…read moreThe last time I went was in April. I always get the ultimate wash and the van always looks nice, they even clean out the rear of the van. I noticed when I arrived home that one of the 3rd row seats was up instead of being stowed away. There's no reason for the workers to mess with the seats. Last week I needed to carry something large but the seat wouldn't go down. I took it to Anderson Toyota. It cost me $103 for them to check it out and the estimate to repair the broken seat is $832! There was no reason for the vacuum staff or the finishing staff to touch the third row seats. They didn't even have the honesty to admit that they broke the seat, but instead left it for me to find. If lawyers weren't so expensive I would sue the owner for damage to my Sienna van. Do not use this carwash!!!

Me & my husband were out of town eating lunch when we realized our tire was flat & so was the…read morespare. We called Kevin @Sather's, he said I'll come to you as soon as I finish up with my current customer. He came to the restaurant, aired the tire up & said drive 2 miles to the station. We made it & once there, he repaired our tire & put it back on. All of that & was super friendly but the huge shocker, charged a very fair price. The tire was back in good condition, no problem getting home. I don't think he realized what a blessing he was to us today. I highly recommend this place, AMAZING service!

This review does not include I side the little store as we only stopped off for gas. The 3 stars…read moreonly reflects getting gas at the pump. It was an easy in and out.