Came over to my place to do my brakes all around and showed me how the brakes I purchased were…read morewrong, and went to pick up the correct brakes for me and didn't charge me any more than what we agreed to. He did a great job and I would recommend him to anyone needing brakes, oil change, or other services

From the owner: We provide guaranteed automotive maintenance services at your home or office at your convenience…read more Why spend your day wait­ing around in a shop or deal­er­ship to have your vehicle ser­viced when the shop can come to you? We offer timely, neat, and courteous service, and will never upsell or charge more for parts than we get them for. Give our service a try, and you'll stay with us for years to come. If I take the time to read your inquiry and respond, please be courteous and respond to me. If I ask for more information to give you an accurate estimate on your repair, please provide it so that we can get you scheduled and back on the road again. Check our website for more information. We can also be reached by text at the number in our ad.

Went to have my emissions done very quick and efficient. Staff was very friendly . Comfortable…read moresitting area . Great place they offer multiple services .

Made an appt day before, went smoothly and I was in and out for a synthetic oil change.read more

Just went in for emissions testing and it was a simple in and out, no waiting. Thanksread more

Actually yes - I've been to many businesses where if there isn't a problem then they wouldn't…read morecharge me. There wasn't a problem with my car. I could've went to Shearer Honda where they even said they would've checked the tires and pressure for free and reset the TPMS light no charge. That's what a real business does because they aren't greedy. You want to talk about slander and vulgarity? As soon as you told your "employees" to stonewall me, you answered the phone screaming at me. It's your loss because I will never recommend your business to anyone and you reap what you sow. You seem to have a lot of bad reviews so I think you have a problem mentally.

Great service and friendly. Would recommend this company to all who are in the tire market.read more

From the owner: Connecticut Tire is the best tire shop, auto repair and maintenance service in Berlin, CT. We have…read moreprovided new tires & tire repair, auto repair, and auto maintenance services since 1967.

My vanity mirror in the car pop off and needed a special screw driver I did not have to fix it…read more Took a chance to get some help from Pep Boys. The manager Carlos received me with such warmth and asked a mechanic to help me out. His mechanic Jovani was also so kind and patient me me. He too the time to assess the problem and fixed with no problem. Definitely will come back to get some services done. Thanks guys for all your help!

Honesty and a reasonable time frame. Honor the price…read moreoriginally quoted and deliver service on time.

My car died and I had it towed here. My children and I would have been stranded in CT if it wasn't…read morefor Donavan! He was able to squeeze my car in, get it quickly diagnosed and repaired and had me back on the road in just a few hours. Amazing customer service I am so grateful!

Come here for the lifetime alignment on my vehicle. Pretty good deal as it pays for it in the long…read morerun! Under $200 for the lifetime of the car, can't beat that! They always seem to have appointments and it's an easy in and out within an hour. Convenient and close

Went for an oil change was told 1 hours. I called multiple times and and each time they need more…read moretime, at 4 pm I called and it still was not read. I told then if it's not ready I will just pick up the car. They told me it was ready and they were about to call me. Tell me why they had the car in the lift when I arrived and told me they were working on it! It should not take all day or multiple calls. Didn't even off to use the coupon that was available. Not again.

full disclosure, this experience was nearly a year ago but the location was just suggested to me by…read moreyelp so I'm writing this up now. They aren't great at sticking to appointments. I brought the car in for an oil change and to troubleshoot a lack of heat on the driver side. They advised they confirmed the heat was working despite not letting it run long enough to possibly get up to temp. I told them I would go run some errands and come back to show them what the issue was. Before I was able to get back I was called and asked to come back becasue the bay the car was in "had some fluid" in it. I asked what kind and they said they would figure it out. it was oil. The filter gasket was cracked and it leaked nearly all the new oil out in my 15 minutes of running around. When it was back in the bay they also left the plastic skid plate hanging by one screw under the filter and I could see the oil dripping off of it. #1. Troublehsoot the customer complaints #2. How are you going to not notice a cracked filter gasket, or did you just not care? #3. If you can't identify that a mystery fluid in the bay is engine oil you should lose your ASE certification. #4. After coming back the following day (and sitting in their lobby for hours, my airbag light was on (new) and I was told they don't touch airbags and I need to go to the dealer. They did fix that when I asked them how they replaced the heater core without taking the dash apart which would have required removing at least the cable for the passenger airbag indicator. That only took them 20 minutes to fix after I told them I would be having the dealer invoice them if I needed to go there. I have the lifetime alignment service so that is the only thing the vehicle will be back in for and only because I'm sure they won't refund it several years after purchase.

New Britain, CT location... fast and great service. Nestor, Jose and Harry, keep 'em around!read more

Luis is the best !! Great service helped me out big time and was very kind helpful !!read more

I made the horrible mistake of bringing my van here to have the cats replaced, as recomended from a…read moremechanic that replaced my transmission. I delt mostly with Manny and Larry. They replaced the cats and when my van drove off the lot it was still having problems. I braught it back and they said I needed a tune up. Paid for that expensive service, drove it off and STILL had the same problem. Then they finally replaced the O-2 sensor and it was fixed. 6 months later Larry has the audacity to call me and claim I never paid for a service. (I saved the recipes and prove him wrong) A year later Im getting my cats replaced again. DO NOT TAKE YOUR CAR HERE! YOU WILL REGRET IT!!!!!!!!

Went there to get a new muffler was told that i needed a new catalytic converter also, very…read moreexpansive. When I asked to take the converter with me, because it has platinum in it so that I could sell it for scrap, for about 40 to 70 dollars, I was told buy the manager it was against the federal law. I found out latter that it B.S. For all I know they put the same one back in and just charged me $700 for a new one, or scraped it out and put the money in his own pocket. The place was a pig pen in side and out. NEVER GO THERE..............................

This store is nicely organized and merchandised well. People are friendly, and the staff is…read moreprofessional, polite and efficient. The variety of departments really cater to every type of customer. Check out was easy and quick. There was a nice vibe to this location.

When it comes to gas and sips, this location really knows what they're doing. The store is super…read moreclean and the staff is always friendly. Gas prices are competitive and fueling up is any easy process. No matter what time of the day/evening you visit, you can always get a decent cup of coffee. Unlike some other 24/7 convenience stores in the area, a somewhat clean rest room is available if you feel the urge. Keep up the good work Cumby Farms!