After using my Plenti card for a year, I was told I had to redeem points before July 9, which is fine. The problem is the Bucky Mobile gas stations in my neighborhood told me I have no points on my Plenti card. This is after last week when the gave me a receipt that said I had 1111 points and entitled to $11.00 in free gas. Now all of a sudden I have zero points when I want to redeem them. The attendants are always nice but are Indian and very hard to understand. They try to give me an explanation, but we both get frustrated because there is a communication challenge. Actually, I get the communication which is "I'm screwed and out $11.00" which is not the end of the world. However, Bucky, Mobile and Plenti Pak should not offer a promotion if you're going to not honor it. I'm stunned at their lack of ethics. read more