The indian guy working here is unnecessarily rude asf. I asked for a scratch off and saw $2 and he said no I dont have any. I said I see them and he raised his voice and said no. I was like ok whatever. Went to pay for my waters and his his cheap card machine wouldn't accept chip or swipe and he starts screaming TIP TIP TIP, at me and I'm like wtf? And he walks off after 3 seconds of yelling and his associate walks up and helps me TAP. I started gingerly going off on the first guy. That was most unnecessary sht customer service I've EVER seen. DEFINITELY wont return. Why do these people come to the states and are rude? He definitely beats women. TAKE YOUR ATTITUDE BACK HOME. read more

Went to this station and bought one gallon worth of gas. After I finished, and checked the gas meter, nothing was added to the tank. I have personally spoken to two staff members ,and ask for money back since I did not receive the gas. They called their "manager" and later denied the refund. I have filed a police report and urge everyone not to come here to pump gas. They're a bunch of dirty scammers, and should be shut down. https://youtube.com/shorts/b9khWtXmZMs?si=aSaYPOYavy527rZ9 read more

MO PAC Shell - Gas Stations Near Me - Austin, Texas

This is one of the only places in Austin I have found that has the Peanut Patch boiled peanut warming kettles which I'm a huge fan of and is really the only reason I'm giving this location more than one star. When I arrived they were out of the Cajun boiled peanuts. I asked if there were more and the clerk gave a series of mumbled excuses about not knowing how to heat them, letting me know they needed to be heated, and then pulled the can out and said if I can figure out how to open the can then I can buy some. All in all it was pretty awkward but I drove all this way to get these dang peanuts I was not going to be deterred, so I threw my muscles into it and opened up the can . He said it would take 10 minutes to heat up so I left for a bit and returned and was clearly very grumpy about my purchase and giving me a receipt. I'm happy with my boiled peanuts but could've done without the struggle for a simple $5 purchase. read more

MO PAC Shell - A person is holding a large yellow cup filled with roasted peanuts inside a vehicle. The cup has text indicating it is 32oz, hot and ready, and features a logo for a snack brand. The person's hand and part of their colorful, patterned pants are visible, along with a parking lot seen through the car window. The cup promotes a snack product available for purchase. - Gas Stations Near Me - Austin, Texas

Don't use the air pump/vacuum Steals your money and all you can do is call the 800 # and then need to file a claim to get your money 6-8 weeks from never read more

MO PAC Shell - The image shows a metallic service machine with a CSC ServiceWorks label attached to its surface. The label includes contact information such as a service phone number, a reporting service number, and a website URL. The machine has a black, flexible conduit attached at the bottom. The background includes a sidewalk and some grass, indicating an outdoor setting. - Gas Stations Near Me - Austin, Texas

Great place, clean restroom, very welcoming, car wash is great. I'll strongly recommend this place

I was in the store and asked for the price of the chips because no prices were posted. The man behind the counter said something to me but I didn't understand because I have hearing loss and miss things so I kept looking. I nicely asked again. He came from behind the counter YELLING AT ME! "Which one? Which one do you want to know?" I was the only one in the store besides my daughter who was in the bathroom. I started getting really scared as he moved toward me so I said never mind. Then I went to the bathroom and told my daughter to hurry and not ask questions. As we were leaving, he came from behind the counter again and started talking to me. I recorded him talking and left. How is it that in Austin, TX, I can't ask for the price of chips without getting yelled at. read more

MO PAC Shell - Attendant coming from behind the counter to approach me. - Gas Stations Near Me - Austin, Texas

I asked for $30 on pump 3. I clicked on regular and it gave me plus +. Pump was rigged. The cashier looked over at me while outside pumping and knew exactly what I was angry about. DO NOT GO TO THIS SLEAZY PLACE! read more

The Indian gentleman who works the counter is extremely rude to literally all the guest daily. If you have a question about how products he starts to argue instead of just answering. He's pushy and inconsiderate. You'll get better service at the 7-11 down the road. The staff there are friendly and the facilities are clean. read more

Missed my exit for the Exxon/7-11 at Burnet and MoPac and the diesel was the same price. No harm, no foul, right? Wrong. First, the guy in the store turned off my pump because he turned on the wrong pump for someone who'd already prepaid. Walked into the store to get a drink. Fountain drink selection was ok at best. Expensive sports drinks, but I went ahead as a Gatorade sounded best. Harried clerk behind the counter, an overall dirty location with a bad BO funk throughout, high prices, and poor selection. This, like most Shell convenience stores, seems to be subpar at best. Would've been a 1 star, but the fuel price being the same as other nearby locations saved them. read more

This place does not deserve anyone's business. 1. Late Sunday night there was a refueling truck it was not a Shell truck it was some other generic gasoline. Be warned this is not shell gas. Nor does it contain nitrogen additives. 2. I only had one dollar worth of quarters to put in to the air pump which was out of order but it took my money anyways. The worker there said it's not their machine so he would not refund even though I told him that I need to pump up air at another place for safety reasons. I told him the station would get sued if someone drove away and got into an accident after not being able to get air in the tires after using their spare change to do so. And the credit card processor on the air pump is out of order. It's their responsibility to refund everyone. These people are corrupt and they don't care about their customers. Swindlers. read more

They repeatedly charged my card for hundreds of extra dollars when I only bought $40 of gas. Considering filing criminal charges.

Weird an uncomfortable staff. Guy with the dark hair and long pony tail...larger man.... was very weird and uncomfortable toward me and my girlfriend. We live by the gas station, and he is constantly asking her weird personal questions every time we go there and she is inside by herself...the one Time he sees me with her he won't sell me alcohol because, I look intoxicated.. your right to refuse service but, I had not even had a drink yet. She is constantly sexually harassed by the staff in this gas station.. read more

I would give zero stars if I could. I had to pay for some other shady person's gas, and the interior of the station was filthy. I felt incredibly unsafe. Do not go here! read more

Extremely poor customer service and bad owner attitude. Air machine had broken nozzle and when I reported it to the owner he said it is not his machine and not his problem. I suggest that everyone should go elsewhere for gas and service. read more

I want to say that Sam was a huge help when I was dealing with a broken down car on the bridge of Braker and Mopac recently. He went out of his way to help me find a gas can and his kindness was a huge help to soothe my rattled nerves and boost my confidence in human nature. Thank you!! read more

Went here today for gas and saw the new car wash and decided to give it a shot. Overall this is a new clean touch car wash but uses a very minimal amount of water and soap. It appeared that the manager and installers were present and testing while watching all of the cars move though. I purchased the 8 dollar "express" wash which includes wash, soap, spot free rinse. My car was overall pretty clean before the wash but had several bird droppings that were not touched by the wash. I am not usually one to do this but I went inside to ask if I could quickly run the car through again (not ask for a refund) the clerk inside told me that "only the 14 dollar wash gets the top and bottom of the car clean and that there were no refunds or redos" 8 dollars is quite a bit to pay for a wash that is not expected to work and I don't believe it should be offered. Overall a very strange experience. Gas was at the high price range for the area but not unreasonable. Overall appears to be poorly managed and I would expect higher quality standards while testing a new wash. I won't be back here. read more

Every employee is on their Bluetooth literally every time I've been in here. The employees do not speak, but have no problem try to lock women in conversation and hold up a line. Today, the employees openly mocked me to each other repeated my "um" multiple times, then preceded to hand me the wrong cigarettes - slamming them harder each time I repeated what I wanted. read more

This Shell is a joke. The clerk tried to get me to believe they don't except Shell's Rewards Program and proceeded to mock me when I insisted he allow me to use my rebate. He was more concerned with being on his cell phone than doing his job. I received my discount. His disgusting behavior ensures I won't be back to this location. read more

Horrible customer service. The guy charged me for the price of soda when i was only getting ice. Then he (in a very grouchy tone) tells me, "oh...we dont sell ice here". read more