I had a plumbing problem and Wayne's Plumbing Service came out to my house and assessed the…read moresituation. Not only assessed the situation, they went above and beyond to contact the town of Bethlehem where I live, to resolve the water issue and thanks to Wayne's Plumbing Service, my issue was resolved and saved me thousands of dollars and time. I would recommend this company to any family, friends, or consumers out there that are having plumbing issues. This is a company that I will be calling back again incase anything else may go wrong. Thank you again to Wayne's company, I appreciate your time and effort that it took to solve my plumbing issues. Wish you the best! Thank you, Norman Young

These "professionals" TRIED to pull one over on my parents. They're in their 70s and need a little…read morehelp doing some things they can't do as efficiently. They called this place and they totally wanted to overcharge, like BIG TIME! It was criminal. Thankfully, my Dad is cantankerous, pretty wise to bullshit and not shy calling it out. Well, he sent these robbers packing.

This is the best service I have ever gotten in the Capital District of NY!! No other companies…read morecompare to this one. In some cases, with some of other dishonest companies that want to take a large amount of your money without even doing adequate work, the comparison can be of Reimer being Angelic from heaven and those other businesses absolute hell. ELI and JORGE put in a new furnace. Couldn't believe how hard they worked! In a relatively small area in a walk-in closet(with other items stored),ELI had to himself lift the heavy new and old heaters for the job! They worked together,keeping my floors pristine. Got 0% financing on one of the best energy saving heaters available. When they answer the phone by,...how can we make you smile...", they really mean it and do everything to earn and bring you a huge smile. Thank you ELI, JORGE and all in Reimer!

There aren't words for how bad this nightmare has been. Bought a new boiler - full new system - in…read moreSept. for $19,100. The person who installed the new boiler apparently installed every single aspect incorrectly. He also barely spoke English and, when I asked why the new system didn't seem to work, he hopped in his orange truck and drove away. Just drove away. Didn't say goodbye, didn't even try to make it work. The wiring was wrong, all zones were set up incorrectly, main water valves were installed 'backward,' the plastic parts to keep the heat from going to every zone weren't installed, the pipes were installed far too close together to work correctly. The expansion tank was faulty and installed in the wrong spot, which could impact its ability to function. Outdoor exhaust pipes were supposed to be above snow level, for obvious reasons, but were installed very low. I also have a 3-story home, and the boiler apparently does not have the power to heat the third floor - something I of course wasn't told beforehand. My old boiler had no problem with that. But, okay, I'll hope heat rises. People who have tried to make it work since the stunningly bad installation include Elijah, Alex, Charlie, Ron, Charlie again, Ron again, Matt, Bruce, Elijah again, Brandon, Myles, Ron again, Ron again, Christian, Brandon again, Brandon again, and Fred. All together, there have been over 20 visits from Reimer since September - and I was traveling for nearly 2 months or it would no doubt have been more. This $19,100 boiler was very expensive, the Reimer salesman said, because it is such a quality product and they do a superior job. Turns out, one visiting tech then told me they don't install this type of boiler any more because they are terrible - something a tech should not tell a client, after the fact. Fred, a longtime and knowledgable technician, seems to have maybe fixed the problems, as the boiler has now worked for about 2 weeks. So, if you are forced to use Reimer - and I'd suggest major dental surgery would be far more fun and simple - ask for Fred only.

I had a small leak on my dishwasher line and discomfort with kitchen under-sink valves that I…read moreconsidered temporary despite a previous plumber leaving them permanently. I'm a distance from Revenge's office so I told the dispatcher that it wasn't an emergency and they could help me the next time they're in the area. They were here the next day! I saw this in other reviews but scoffed. Boy was my negativity off the mark. Amazing. Why amazing? A year ago I called every local plumber for another small project. First, each said that as a new customer, I was a low priority and they would schedule me 2 or 3 weeks out. Give me a break. I hired a plumber from Glens Falls area who was here in a few days. I gladly paid travel costs because of the prompt service. In the end I thought the total bill might be high but I'm really not up to date on plumbing charges. Still, they responded quickly, they didn't complain about being a new customer, and they did good work. I'll call them again if I need help again.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

They installed our new boiler/water heater about 5 years ago and now we have them come for service…read moreyearly. Everyone we've encountered is friendly, scheduling is easy and the price is good for the high quality you get. Last week we had a leak and Steven was very friendly, efficient and explained exactly what and why he was doing. He deserves a raise! Will continue to use them.

DO NOT use this company, they will sell your service off to "the advantage program". They are…read moreextremely unhelpful. I have been trying to switch a water softening system into my name (after I purchased a house) back in June, it's now February and the problem is still not fixed. Now if I want to cancel the system completely I will have to pay $7500 to end the contract..... a contract that I never signed, the original owner of the house who had the system installed are the only signatures on the contract. Highly recommend to anyone that is purchasing a home with any equipment owned or serviced by RJD to terminate the service before you buy the house, otherwise there going to charge a crazy amount to get out of a contract that you didn't agree too.

Here is the second part of my review! The companies response to my 1st review is almost true. My…read morebudget had nothing to do with this. It is poor quality work with a poorly managed company. They lie. When I called to discuss the fact that my faucet was about to fall off, I was told that they had no record of being at my house until I provided pictures of their vehicles in my driveway. Lesson learned.

Gave me a price upfront which was great. Got back to me within a few hours of requesting service…read more Would consider for future projects

We had a furnace that was over 20 years old. Appolo replaced it with a more efficient model that…read morequalified for a rebate from National Grid in a very timely manner. We were very impressed with customer service and installers.

The only positive thing I can say about my experience with Appolo Heating is they sent a service…read moreman out the same day. Three years ago i replaced my Carrier Air conditioner (which worked great for 25 years without repairs.) with a Lenox furnace and a 5 ton Lenox Central Air conditioner for $13,000. Two days ago, my Lenox Central Air stopped throwing cold air. I called Appolo, since I bought it from them, realizing it was under warranty for 5 years.I was told by the repairman that there was no coolant in the system and I would be charged to diagnose where the leak was. He informed me the pin hole was in the evaporator coil and would need to be replaced. I was told I had to pay for today's charge and would be notified with the total amount for repairs. My charge for the technician to come and diagnose the issue was around $500 (no repairs included).y I shared the price with some friends only to discover how ridiculous the price was. This company wanted to charge over $3000 in addition to repair my unit. The warranty did not cover any labor and would not cover the $3000 part because I did not have the annual cleaning. BEWARE of Appolo Heating. Their labor costs are insane and there isn't any support for the customer. I will NEVER do business with this company again nor will any of my friends and family. Jerry C.

They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

I put out a Yelp request to get estimates on some work for my home. As Yelp does, it contacted…read moremultiple companies. Mr. Rooter was the first to call me, and schedule for an estimate. I mentioned that we are selling the house and we were looking to repair an issue with the water pressure for the new owners. The plumber that came by called me and told me his recommendations. Two days later, I received an estimate for much more than what was recommended on the phone, and an invoice for the estimate itself. I responded questioning that estimate charge, because it wasn't mentioned in advance, and why there was work on the estimate that we were told we wouldn't need. The woman that responded was nice with her explanations, but it still doesn't sit right with me to charge for an estimate, or to not say that ahead of time. A week later, she called to follow up, and I told her because it was a Yelp thing, someone else was taking a look for us and I would be in touch if we wanted to continue with them; or I would pay the invoice for the estimate online. The other company that came told us everything Mr. Rooter had added to their estimate was not needed. If those things were a problem, we would have no water. So it would have been a waste of money. Two weeks later, after not reaching out to me again to follow up, she called my realtor and threatened to put a lien on our house, and interfere with the sale, if we don't pay the $200 estimate fee! That is extremely unprofessional! and $200 is very high, considering it cost your company nothing in parts, etc, and your employee was only at my home for 16 minutes. I am far from happy with my experience. Tyler, their plumber, was great! He seemed to know exactly what it was talking about, he was very nice on the phone and professional. But their office is a disaster and the customer service is a 1/10. To respond.. I never spoke tot Tyler over the phone regarding the bill, nor was I ever rude to him in any manner. I was never told in advance about any fees for estimates, so I would love to hear the recorded call you claim you have. I also responded to the email with the invoice for the estimate that I was unaware of a charge for it, and the response I received was "yes, that was our failure to communicate." I also did not say I would be using the estimate in negotiations for my sale, so it was not a "real estate estimate." It was a homeowner trying to get work done on their home. And the work is the home needs IS being done, by someone else. You are simply unhappy that I got multiple estimates done, and chose someone else, which I have every right to do, whether I am selling the home or not. Good luck to you and your corporate business.

We had J & S install a Mitsubishi heat pump with three mini-split units in our house this June. We…read morewere very happy with them! Stu has many years of experience in the field; he was knowledgeable, thorough, and clear in his explanation of the system's operation. He has answered all our follow-up questions, post-installation, as well. His wife and son are also part of the business; they were all a pleasure to work with, and we would recommend them to anyone!

I've been using J&S heating and cooling for approximately 8 years . They worked at my dad's house ,…read moreand multiple rental properties I own , and routine maintenance on my home unit . Great people great business always accommodating . Most recently they installed a new AC unit for me . Their prices were significantly less than many of the other HVAC companies locally . They are a small private owned company so be patient with them especially during times of high demand for service , cuz everybody wants to be first and they do the best they can to accommodate everybody . Bottom line is the quality of work they do , their price compared to other businesses who have huge overhead expenses , as well as the personal attention that they give to their customers is unparalleled . You're not going to go wrong going with these guys , they're honest and not Crux like so many of the HVAC companies out there are . You guys do a great job!