I was referred to Brown's Financial Services back in June 2025. At that time, I was completely open…read moreand honest about my needs and wants, including my spouse's which involved removing inquiries; for myself, I needed Brown Financial Services to remove inquiries, a charged-off bankruptcy, and building corporate credit for a newly formed LLC and my personal score.
The correspondence was great for a short while. However, things took a turn for the worse in late July when the credit bureaus finally started reporting a purchase made before I became under contract with Brown's Financial Services. At that point, Mrs. Brown felt it was appropriate to reach out and admonish me instead of trying to see what might have happened, claiming that I had violated our agreement and that I was not serious about improving my credit. Mind you, I had already paid approximately $2,350.00 as a testament to my seriousness about handling business.
Despite this payment, she did not make any attempts at removing the inquiries from my wife's account until several months later. There was no communication in what to expect, what to report back to her, nothing. My wife received some emails via Experian and she reported receiving those emails to Mrs. Brown and she promised to look at the communications. The communication my wife received after reporting receiving the emails was Mrs. Brown asking for the password to Experian so that she could look at the emails and then stating that the information was no longer valid, accusing my wife of not reporting receiving the emails in a timely manner, when indeed she did even though Mrs. Brown did not tell her that she needed to look out for communication from the credit reporting bureaus.Things began to come to a head in October. We corresponded at this time, and I expressed my disappointment because my personal credit had not improved in all that time. She was only able to establish one net 30 account for my business, and my wife had not received any correspondence from Mrs. Brown or the credit bureaus.
My wife reached out again, asking for status and Mrs. Brown stated she was submitting some information to the credit reporting bureaus and to look for letters from them. Well, my wife received one letter and informed Mrs. Brown of the letter and her response was that the bureaus were using tactics not to investigate the disputes and that they were using legal jargon and that the letter was unacceptable.
The next communication from Mrs. Brown after that was to check our email for important messages which was in December. The important messages she was referring to was her asking for us to pay more money and she even made threats that if we didn't pay, she would open a collection account with the credit bureaus, despite the fact that we had not seen any results. Funny, how she was willing to make that happen quick, fast and in a hurry.
In the end, I am out $3,570.00 because I had faith in the person I was referred to, and it appears that to this person, I was nothing more than a blank check. She should be ashamed at the way she treated us and possibly others. That's not the way you treat people, especially when your business depends on referrals.
Hopefully, others will read this review and not fall victim to the same situation as I did. Look elsewhere for more respectable representation; don't waste your money, or time.
In addition to the loss of money and time we now have to keep an eye on our credit card accounts because we're not sure if this was some elaborate scheme or something.
