Love this place! Great service, great cut- amazing. I saw William Scott for the best color experience of my life ( I have tried many salons and I am picky). Not only did he make me look great, he made me feel great. I can't wait to go back. I had a totally dreamy haircut by Simon- very sexy, very precise! Overall, I love this place and I can't wait to go back. read more

The Best salon in NYC. First, it is extremely well run and organized. The entire staff from the moment you walk in the door to your last treatment are all incredibly friendly, skilled and truly attentive to their customers. It almost feels like a second home and I always look forward to spending some time at Mizu salon. read more

I came in for a long layer cut with Darby and am SO SO HAPPY with the results! I have gotten long layer cuts for years now, but never like THIS! I also told him that I like to keep my hair long, but it was up to him how much to cut off based on the fact that I knew there was a lot of damage due to my constant straightening. Darby cut off the least amount of hair a stylist has ever cut off while still leaving not a single split end! The layering is GORGEOUS no matter how I wear my hair (even my pony tail is the cutest!) and the face framing makes my face look SO much thinner! Everyone loved and complimented my cut. His blow dry was flawless as well. He even got the difficult "baby hairs" that no one ever manages to tame. It also doesn't hurt that he's a TOTAL sweetheart! I am DEFINITELY going back to him for my next cut. I recommend him highly and can't thank him enough! read more

I gave it one star because the decor is actually quite nice, as was the receptionist.... but that is the only positive thing I can possibly say about Mizu Salon. I came in for a haircut and I was totally dissatisfied with the result. When I asked to speak to the boss, he was arrogant and totally unconcerned with the fact that I was an 'unhappy customer'. I would never recommend this salon to anybody!! read more

I got a great color and cut from the trainees! So much attention to detail! High artistic standards! Tenzin and Darby were both fantastic! Wonderful spa atmosphere. All are kind and courteous! Highly recommended!!! read more

I've been going to the same stylist here for over 10 years, would follow her anywhere, don't want to divulge her name or I won't be able to get an appt! They even sell Oribe products which smell so great!! read more

I was SO thrilled with my haircut last week, that I scheduled a blow-out with Sebastian, because Stephanie, my stylist, wasn't available. Maria, who possesses a pair of magic hands, washed my hair and massaged my scalp- she's so good at making me feel relaxed, even on a frantic Friday afternoon. Sebastian then blew-out my hair, paying particular attention to my hair type, the event I was attending and my personal style. I looked and felt FABULOUS, like a movie star- all for $65! I will definitely be back. read more

Mizu just hired Sasha away from another venerable salon and it was a great move. Sasha is the best! My whole family has been going to see her for years. The new salon is great and the people there are super nice. I can't wait to go back. Highly recommend! read more

First let me say I NEVER go to the East side. I'm an UWS gal and going east is like travelng to another country. And the ONLY reason I go to the East side is to see my gal Moran at Mizu (thank goodness there's a Chop't not too far from there...yum!). Followed her there from Bumble. She is a freakin' miracle worker with color. She helped me get through the worst hair period ever - going from platinum blonde to red...no small trick. I wouldn't dare think of going to anyone else. She is like the great and powerful Oz with color...as long as I am in NYC she is the only person coloring my hair! read more

Suzette is amazing. I found her thru a Gilt special and have been going to her ever since. She's a genius in hair painting/highlights. I've never had hair color that lasts as long (4-6 mos) and is as fitting. And I get compliments all the time on how natural the color is. Only thing is that Mizu is super expensive but with Suzette it's worth every penny. Cheers! read more

Even the repeat trips to Mizu have been just as terrific as the first. I got another touch up from Melissa and she did an amazing job. She's honest and listens carefully. She made a proposal that was much better than what I originally suggested and it saved me time and money! I also got an outstanding cut from Judy (based on Melissa's recommendation). Judy took time to look carefully and give me a flattering shape and cut that would shape my face and give me what I wanted. I will definitely be going back to Judy and Melissa on a regular basis. Highly recommend both of them. And to top off the experience, Lunden checked me out and was incredibly helpful in choosing product and finding things that were right for me. I bought a lot of product but I'm extremely pleased with what I purchased as well as with the service. Highly recommend Mizu! read more

If you are looking for someone who is going to spend the time to get to understand what you want, explain your hair situation, what is possible and deliver on a highly detailed style.. Scarlett is who you are looking for. I have never seen anyone so focused and careful with every clip, layer, and blend. Be careful though, she will make you laugh. Staying still can be a challenge. read more

I am a customer of Mizu since it opened a few years ago. My main purpose in going there was to follow my colorist with whom I had been going to for 15 years at other salons. This shop is beautiful, clean, pleasant and efficient. I just recently started going to one of the other hairdressers for Keratin treatments and haircuts. I had been going to someone else for a very long time for my haircuts but decided to change when I was so pleased with the man who did my Keratin treatment - he is fabulous. I am very pleased. Brian is my colorist and Henri is now my hairdresser who cuts my hair and does my Keratin treatment -- great place. The desk staff is very efficient and pleasant, something one doesn't always find in a beauty salon. I highly recommend this place read more

Over Christmas in Maryland, a family member was raving about a healthier keratin straightening option that she had done. I have very frizzy hair, and I've always been too scared to try a straightening treatment and the negative/scary reviews always turned me off. She and her mother are nurses, so I trust their judgement. The product is called Anevolve, so I looked up salons in NYC that had it, and Mizu came up. I called and made an appointment with Henri. Walked in for my appointment a few minutes early and was immediately taken upstairs to change and waited on the coach. Everyone was very friendly; like other posters, I've had my share of NYC salons, and sometimes the atmosphere is that they're doing you the favor by providing the service to you, not for you being there - definitely not the case at Mizu. Then I met with Henri, and he assessed my hair to determine which level of treatment I should get. He is the most patient and thorough stylist that I have ever met; you can tell he wants his clients to look good (not just get them out the door as quickly as possible). He did an amazing job, and I couldn't be more happier with the results. He even cleaned up my cut to look better with my new straighter hair. He gave me all the information I need to make sure the treatment lasts as long as possible - it is pricey, so I listened very carefully! Coincidentally, he was also once the Director of Education for Anevolve, so there was no one better that could do my treatment! I'm so glad that I liked this salon because my previous stylist moved out of the country, and I wasn't too crazy about alternative I was given at my current salon. I'll be back to see Henri and the team at Mizu from now on. read more

I have been going to this salon for years until I decided to change colorist from Miguel based on recommendation of salon staff since every visit became a full day followed by another visit to get the color right! I'm not sure what transpired but on my visit, I was severely mistreated and was pushed literally physically pushed out of the salon by the Manager Mallissa and their muscle guy Joseph!! I contacted the Police since they still had my coat and it was 28 degrees outside and I had physical injuries. Yelp removed my review before, yet they claim they won't in interest of businesses. I want to bring awareness to other customers. read more

I've been going to Mizu since it opened in Nov '08 as my colorist, Suzette, moved there from Bumble. Everyone at Mizu is friendly, courteous, and always go out of their way to help, regardless of who your colorist / stylist is. Suzette is fabulous. She started coloring my hair in '06 & regardless of what color we've gone with, it has always worked for me and people think it's my natural color. She recently took me from medium brown to blonde. I haven't been blonde since I was 3, and yet is looks as natural & flattering as if it was my own. She does a lot of painting (as opposed to the foil) which I think makes a huge difference. And she takes her time, doesn't rush you out like some assembly line. Through Suzette, I met Angela, who cuts my very fine, CURLY hair. Angela knows curly hair and her cuts seem to last forever. I've gone to so many people (even went to someone after my first cut with Angela) and no one gets my hair like her. I am so happy I discovered Mizu. read more

I am a very happy customer. There are very talented professional hair experts at Mizu. I trust Omar with my highlights and each time I leave his chair, I know my hair has looks as if it's been kissed by the Gods! My latest haircut with Kerry was yet another confirmation that my hard earned money is well spent, for Kerry Resnick"s work is seamless. Kerry's cuts and Omar's color continue to bring unsolicited praise to my now beautiful hair!! Thanks to Lee, her gentle, safe manicure treatments leave my nails looking so healthy. The styling work Avril does leaves my hair looking natural yet polished - love it! Lastly, one is always made to feel welcomed, I highly suggest making an appointment!!! read more

If your looking for something better try MIZU. So glad I did. NICO is an amazing colorist. He will do exactly what you ask him to do, but is not afraid to make suggestions. And very good ones at that. My highlights have such great dimension and depth now. Yet so natural, like I just got back from vacation. I get compliments everywhere I go. And hes very personable, fun to chat with. Give him a try, you wont be dissapointed. Its a great salon as well. The entire staff is wonderful, always pleasant and upbeat. I find myself admiring everyone work. read more

Looking for amazing color then ask for Karen! I recently went the salon as per a recommendation to see Karen great time, great girl and excellent job. Will surely come back to Karen for my highlights! read more

It's not cheap--but IT'S YOUR HEAD, BABY! Put out! I used to see Lisa, but she blew town (tant pis). Now I see Joseph for cuts. He's wonderful. Old school, intuitive, smart and charming. GREAT HAIRDRESSER. For color, I love Moran. Pony up for the goodness, children. read more

Thank you, Mizu Salon! Had my first visit this week and will definitely be going back. After a year ++ of bad color jobs (blonde hair morphed into orange/brassy red tones), I decided to splurge and get an intervention from William at Mizu. He gave me lots of time, listened to my concerns and made a customized plan of action to correct my color. I am thrilled with the results, the attention and care that I received - and look forward to continuing the relationship! read more

Just got my color done by an apprentice at Mizu named Gloria. I am very happy with the service. My colors were all mismatched and she took the time and effort to give me an even and beautiful color. I will definitely be going back to her, I am so pleased with my color and how all my greys are now gone!! Thank you so much Gloria read more

My sister would always get her hair colored here and after seeing her come home each time with the most amazing hair colors, thanks to the wonderful Melissa Garner, I had to come too. My first visit was back in October 2013 and I've come back 3 times already. I wanted to go ombre for a while and never actually went because I've had my share of bad experiences in salons. Melissa definitely does not disappoint. I brought in some pictures of exactly what I wanted and she knew exactly what to do and how light my hair should be and made sure I was comfortable the whole way through. It was a great experience over all and I haven't been to another salon since. read more

I would not trust anyone but Melissa with my color. She is absolutely the most talented, enthusiastic, generous, and perceptive colorist I've ever met--a true artist. She took me from overprocessed bottle brunette to a gorgeous copper auburn--I wouldn't have been able to pick that color for myself, but she knew just what to do. Now no one believes me when I say I'm not a natural redhead!! I've been seeing her for 3 years and she keeps me coming back with highlights and touch-ups here and there to give it "a little something" when I'm feeling like a change. Melissa can help you with whatever you're looking for--even if you're not quite sure what that is. She has an amazing sense of color matching, and she'll work with you to get the look you are after, but tailored to your own skin tone. You can trust her implicitly, as she will not let you walk out of the salon without looking 100% fabulous. If a color isn't going to work for you, she'll let you know, and then provide you with suggestions that will. Whether you're after something "natural" or something "wild," Melissa will make you look beautiful. read more

Mamoru is amazing. I have enough hair for like 3 people and major hair anxiety. I went to him this summer (about 2 months ago) after going to the same girl for almost 4 years. I'm so glad I did. It's the best haircut I have ever had and now that I've seen how it grows I can tell that it's a cut that will grow out nicely and not into the shape of a yield sign. This place also has a great student discount (I think it's somewhere around $75! Don't take my word for that...) Go here and ask for Mamoru. Super nice guy, amazing with unmanageable hair. read more

The best thing about this salon is Aya. She is one of the best stylists I have ever had work on my hair ever. I get compliments at work, socially and even on the street on my cut. When I first went to her, my hair was a bob and she cut it short layered it and told me this was the cut for me. She was so right. I only go to very high end stylists and she is great!!! read more

I have been Lena An's client for sometime now, she recently left Licari and is in Mizu salon. Whom the owners worked for the famous Bumble&Bumble salon they specialize in editorial I recently got a cut from her it had to be perfect for my headshots. I'm so happy with my new look! I had to write about it everywhere I go get compliments on my cut. She is a true artist she tells me that the hair speaks to her I get that,some stylist have no passion and give everyone basically the same look.We are all individuals Lena understands that she worked with bringing out my best feautures and camouflaging my flaws.In a nutshell she made me look my absolutlly best without surgery lol read more

Great salon, just switched to it in the fall on a friend's recommendation. Love Niko, giving my hair color life! And Stephen!

Absurd! When the receptionist talks to you and rolls her eyes. I have been coming in since the saloon opened due to loyalty to the color artist. But this extreme unprofessional front desk is enough to make me think twice. Beware on charges to your account added without your knowledge. read more

Disapointing experience here. I've been a client for a few years and Ive chalked up my most recent experience to a (very expensive) loss. On the day I had my cut and color done, the receptionist (with the glasses) was extremely rude, despite me not asking for anything and just checking in when I arrived. She also didnt say goodbye, thank you, or even look up at me when I was leaving and said thank you and goodbye myself. My cut and color didnt turn out as I wanted (and likey need only minor adjustments) I called the salon soon after to express this and the same receptionist was so hostile and mean on the phone that I didnt even end up booking the redo and just hung up. After some encouragement from my friend saying I spent the money and should get it fixed, I called back and got a nicer person on the phone. I was able to get it almost complete but after some back and forth and some timing issues of my own it seems that I missed the alloted time to get this taken care of without repaying for services or appearing like a major pain in the ass. I do have to say I do love the stylists and think they are great people and mistakes do happen, but my experience left me with a poor impression of the salon's customer service. Without being able to be happy with what I paid for between the bad luck, the said receptionist and the timing issues, Ill likely just find elsewhere to get the repairs. Its too bad because I have walked out of there with really beautiful hair in the past. The money I spent and will have to spend makes it a bit heartbreaking. read more

i really don't even want to talk about what happened.. traumatizing both on my head and on my wallet. about 12 hours within a 24 hour period sitting in a chair and 600 dollars later at least i could be seen in public. they filled up my bag with free products and said i wouldn't have to open my wallet there for a long time. ..really they just should've have given back my money. it will take months if not years for my hair to recover from the red and white block stripes that appeared (still a mystery how or why red was applied when i just came to fill in my roots with the same blond highlights i had in the rest of my hair) and the hours of work it took to make it look decent again. it's damaged and it will not be the same for a long time. i had really nice hair. some stylists would be worth going to if they worked at another salon but get a recommendation for someone SPECIFIC! read more

Disappointed & disgusted. Not happy with hair colorists. I have seen many and with the exception of 1 I do not like the color they do on my hair. After today's haircut all my highlights were gone. I usually have highlights stay in my hair & work there way down with haircuts. With the exception of single process for my roots that are done every 6 weeks. I should not be doing highlights partial or full every 6 weeks. No customer service as I spoke to the owner about my dilemma. His response is to stick to the 1 colorist I liked (who always freelance travels). When I consulted a designer level stylist for some highlight as I wasn't happy with the darkness of my hair. I was told policy is that she would charge me the same as a senior master stylist. Owner confirmed this policy. It makes no sense to charge a customer the same price for a entry level, apprentice, or designer colorist the same as a senior master colorist the same price. This does not occur with their hair cut stylists. Owner was not supportive or understanding. For whooping $600+ I spend on my hair they should have shown & responded differently. I don't care if their located on Park Ave. Their colorists don't meet up to standard as other Salons. Not worth the price. read more

Such a Friendly, attentive and helpful team! Awesome atmosphere! Very professional and always on time! My stylist Judy is a gem! I am so happy i found this place! read more

I was highly recommended to get an inverted angled bob done by one of their senior stylists by one of the receptionists. Keep in mind I had long hair and was making a major change by cutting off over 8 inches. Throughout the cut I explained I didn't want my hair to flip up--yet that's all it does. My so called angled bob looks more like two separate straggled pageboy type haircuts, kind of like the unflattering razor cuts that B & B loves to do on any type of hair, regardless if fine or thick texture. I explained to this senior stylist that I have very fine hair and layering would not work on this style. I also explained no razor cut look for me. She didn't listen that's also why my $150+ butchered cut looked uneven, no flow, no smoothness whatsoever. It just looked like a $10 bodega cut as if someone forgot to make it even. I'm not a hairstylist but when strands of short hair overlap the bottom line of where the hair falls on the back that's going to cause major flip where the hair sits. It looked awful, dreadful and I felt horrible having chopped off my long hair for this pageboy cut. The stylist told me after she blowdried my hair smooth flat making it look semi-normal that if I wanted to come back she would cut my hair shorter-- why would I go back to have my hair cut shorter when they did such a terrible job on my long hair and gave me a non-stylish unflattering uneven pageboy look. I waited two weeks to see if the cut would somehow take better shape, even bad haircuts look better in a few weeks --well it was over a month later and my short cut still looked awful. The manager has yet to call me back after two phone calls about my messy do. I opted to go to the experts at Sassoon, and they fixed the uneven pageboy do, saying that the previous stylist put too many layers in my fine hair and didn't even out the cut. Do yourself a favor and don't believe the hype about Mizu. You will be sorry especially for paying crazy prices for much ado about nothing. Plus if you go to the experts at Sassoon you will get what you want at a better price also by senior stylist. Mizu You will make u feel terrible and in tears over losing long hair to a bad uneven pageboy do at a hefty price read more

I had one of the best hair experiences at this salon. It was high end service, beautifully decorated and furnished, and everyone was very friendly. But most importantly, Karen, the hair colorist, really made my experience unforgettable. Don't be fooled or intimidated at first glance by this gorgeous blonde, she is as sweet and lovely as they come, which is fairly rare these days. She was professional, exceptionally knowledgeable and catered to my vision and what would truly look best on me. We settled on a painting or hair balayage. I was more than happy with the result, especially for summer. It was subtle but enough of a change that really brightened my face. Throughout the process, she was a blast to talk to and made the time pass effortlessly. I will definitely be returning and recommend this salon. read more

I went to Mizu yesterday, excited about getting my hair cut by an apprentice who had just finished advanced classes. I left an hour later, fighting back tears. I met the apprentice, Judy, and explained that I'd had layers cut in my hair a year ago, but now they were all grown out and I wanted them redone. I said, emphatically, that I did NOT want much taken off the back. I explained to her (as I've explained to every stylist that I've seen in the last several years) that I know that the back of my hair is uneven, but that it isn't because I don't take good care of my hair or cut it enough, but because my hair falls out, a lot, from the roots, and that I think it's caused by a thyroid problem. Usually, when I tell a stylist this, they pretend to listen and then launch into a patronizing speech about how I need to cut my hair more often, because otherwise, the splits will travel up the hair shaft causing the hair to split, blah, blah, blah...Judy at least seemed to take me seriously. I had my hair washed and then Damian, the supervisor/senior stylist came over and Judy explained to him what she was going to do. Damian commented on the length of time since I'd last had my hair cut. I said that I cut my split ends. Damian laughed and said, "Oh, you cut it YOURSELF", with the air of, "Oh, you poor, silly, retarded child, thinking you could actually cut your own hair". Now, I am not an idiot...I do not randomly hack away at my hair with a pair of dull, rusty craft scissors. I have a pair of hair-cutting scissors that are used only to cut hair. Once to several times a week, I go through my hair, painstakingly, section by section, and cut any split that I find. Therefore, the splits do not travel up the length of my hair. Of course, Damian then launched into the speech about getting my hair cut more often, because otherwise the splits will blah, blah. I should've gotten up out of the chair and left right then and there. The haircut commenced and immediately Judy started trying to persuade me to cut more than I wanted, talking about how much fuller it would look. I agreed to letting her cut a little more, but then held my hand under my chest and said, "I don't want it any shorter than this". Long story short (too late, I know), my hair is a good 2 inches shorter than that. Actually, only the very longest part of my hair in the very back (since it's kind of u-shaped) is 2 inches shorter, most of my hair is MUCH much shorter! 2 inches = 4 months to grow back! I was so upset I practically had to bite my tongue not to cry and/or scream and/or curse. I left in a rage. When I got home, I realized something else about this horrible haircut. Although my hair overall is too short, the layers that frame my face are actually much too long! I had wanted to be able to pull my hair back into a ponytail or put it up and leave a tendril out on each side to make it look softer and prettier. Well, I can't. The layers around my hairline (forehead to temple) are ridiculously long - 2 to 4 inches below my chin! - so I can't do it. I tried and the layers are too long, blunt, and choppy, so it looks ridiculous! This is not (as the post on SalonApprentice.com said) "a $300 haircut for $20". This is a $20 haircut. I 1st had layers cut in my hair 2 years ago. David Groshen at Face Station did it and it looked fab. That was a $100 haircut that looked like a $300 haircut. A year later, I had the layers redone by an apprentice at Salon Ziba and it looked fab. That was a FREE haircut that looked like a $300 haircut. A year later, I went to Mizu and now I hate my hair. I am SO over Manhattan salons with their smug, superior, we-know-your-own-hair-better-than-you-do/we-know-what's-best-for-you attitudes. A few years ago, I wanted to get my hair trimmed but didn't want to be talked into a drastic haircut by a pushy, know-it-all stylist or pay an exorbitant fee just to get a 1/2 inch or inch cut off my hair. I went to a little, unassuming, unisex barbershop in my neighborhood that had a sign outside advertising $8 haircuts. I told the barber, "I know my hair is a little uneven, but I only want this much cut". The guy cut what I told him to and no more. I gave him $8 and a tip and walked away happy. The thing this barber understood that the know-it-alls on Park and Lex Aves. can't seem to grasp is that, when a client is paying you to perform a service for them, YOU DO WHAT THE CLIENT ASKS. You do not cajole or pressure the client into doing what you want them to do, and you certainly don't just ignore their request and do what you want! YOU DO WHAT THE CLIENT WANTS! It's been almost 36 hours since I had my hair cut and I am still so angry I could punch someone. Every time I look in a mirror I want to cry. They did not f up my hair for a day or a week or a month, they f'd up my hair for MONTHS to come! I have to live with this every day. It's not even Winter yet and my hair won't be a length I'm at least somewhat happy with until Spring. read more

I have been to Mizu four times, most recently this past Saturday, and I am always utterly astouded by the number of employees standing around staring at their iphones. At any given time there were at least three assitants and stylists doing absolutely nothing in plain view of the clients. It is so unprofessional. At one point I went up to the counter upstairs to remind the assistant manning the station that I had to be out the door in an hour and a half. Obviously I had disturbed him because I saw him scurry off into the back room, still visible but hidden away from the front desk, to finish whatever he was doing on this phone. This is really ridiculous given that Mizu is one of these salons that subscribes to the blow-out-yourself concept. That is, there are rows of blowdryers and mirrors where cilents are meant to blow dry their own hair after certain services. The managers should put this vast collection of humanity standing around staring at their phones to work doing blowouts, or sweeping, or getting more sparkling water for clients. read more

I've been going here for about 2 years for highlights and cut. My first experience here was awful. I was supposed to have one stylist and they pulled a switch-a-roo. I ended up seeing Ralph who totally butchered my bangs. I complained and they had me come in to fix them with Ashley who did a great job. Since then however, my colorist has been Suzette. She did a solid job at first but the last couple of times I went I wasn't happy (even though I was paying $$$). The last time was so bad I had to go back two days later for color correction. The highlights were so dark and didn't match the $1200 extensions I had made at the salon. She obviously wasn't happy to fix the problem and actually berated my hair, calling it unhealthy etc etc. She had just a few days earlier (when she first F'd up my hair) told me how healthy it was. She then claimed that my extensions were darker then my highlights, WTF. Even my husband who is oblivious could tell my hair was orange/bronze and my extensions are butter blonde. She basically lost a client. I had to go elsewhere to fix the brassy mess she created. They also called to cancel a blow out appointment 2 hours before my appointment. Such a dick move since I had arranged my whole schedule around that blow out and I was going on vacation that evening. Thank God for drybar. I won't be returning and I really hope the entire staff gets a lesson on customer service and preservation. read more

I wasn't even there a half an hour and could tell that this place sucked. Kevin Baker was supposed to blow dry my hair...I waited one half hour and they kept saying it would be a few minutes. I finally said that I had another appointment if it was going to be any longer...so, he says in the nastiest tone: well, you're free to leave. This is after I rushed over in 95 degree weather...what an ass! I would never go to this salon. He should be banned from any type of service industry. Plus the girl who he just finished looked horrible. The teacher had to completely redo her hair. read more

I've been going to Mizu since they opened and will not go anywhere else. When it comes to color, Karen is the only one who is allowed to touch my hair! I will follow her anywhere, for the rest of her career. My hair looks 100% natural, no one believes my hair is highlighted. She is incredibly sweet, attentive, and invested. When it comes to cuts, Mamoru is my man. He knows exactly what to do, knows exactly what I want, and is also wonderfully sweet, friendly, helpful, and expert. They both have my highest recommendation. Thank you! read more