I have a RAM 2500 pickup. Coming up to camp pulling a 38' travel trailer and experienced a cooling…read moresystem problem going through Cumberland. Made it to McHenry. Called three RAM dealerships in the area and none would even look at it. Called Helbigs and they said "Bring it by and we'll look at it." They identified the problem and I was back on the road in less than two days. Get team, friendly and the service they provided far exceeded my expectations.

I bought a Subaru Outback in February 2025 with a used car warranty from a dealership in PA. In…read moreMarch 2025 the transmission quit working. After calling a dozen or so places, I found two garages that would entertain the idea of working with a warranty company, and Helbig's was the only one to call back within a 24 hour timeframe. From the beginning, Fred laid out how the process works, what could go wrong, what should happen, what extra costs I might have, and the best way to go about repairing it. My Subaru had a CVT and it was a 2016 Outback with a 3.6 liter engine instead of the standard 2.5, and it was impossible to find a used replacement anywhere in the US. Honest. I looked too. Fred talked to his Subaru guy and the only real solution was a Subaru factory rebuilt transmission. Fred went about filling out the paperwork for the warranty company even though he had never heard of it before and invested a lot of personal time into my situation. I had the car for 34 days before the transmission went and I was certain that the warranty company would deny the claim and say that it was damage prior to coverage. Fred dotted every "I" and crossed every "t" on that paperwork and jumped through every hoop the warranty company gave him. Fred kept in contact with me every day there was a new development. Finally, he called to say that it had actually been approved. I couldn't believe it and figured it would be a few more weeks before getting my car back. 6 days later I was ready to roll. Helbig's saved me at least $6,000 by taking the time to do my paperwork properly, not to mention saving my sanity.

I got a recommendation to try these folks from two other local businesses. I recently relocated to…read morethe area and have 2 vehicles that had not needed any work done since we arrived here. My wife's car got the dreaded, "Check Engine Light" disaster message last week. I gave these folks a call and said to drop off the car the next morning. In researching online, I found out it could be the Purge Valve or Solenoid. Anyway's, the fine folks at Quality Automotive gave me a call about 3.5 hours after I dropped it off. The total bill was well under what I thought I would pay. They told me this error message is fairly common on our type of car. Again the staff was upfront, thorough and did exactly what they said they would do. I highly recommend them for your auto repair needs. They now have me as a loyal customer.

These guys are the BEST! We've been taking out cars exclusively to them for over 20 years, and…read morethey've never failed us. Honest, prompt, friendly, skilled - we couldn't recommend them more highly - Rick had become a friend, and we wouldn't trust anyone else with our car repairs.

Body shop and detail shop do very poor work. Will not be going back there again. Body shop people…read morevery rude!

They worked on my transmission and a week later it blew up. Stay away from this dealer at all costsread more

It's been around two years now since I purchased my car at Nelson's and it still runs great, no…read moreproblems other than somebody backed into the front of my car causing a small crack in the bumper. I cannot blame Nelson's for a hit and run. They have always treated me like family whenever I had a question or wanted an oil change or something. The car is still running great.

Just stopped by to see about selling my handicapped van, but ended up trading in my car and van…read morewhen I saw a 2018 Hyundai sonata electric blue 6speed sports car with heated bucket seats, back up camera, Bluetooth, blindspot detection and even airbags for my knees!! Perfect features for a 72 year old grandma who never thought about getting in a sports car!! I absolutely love my new car and David made sure I could get in and out of it easily!! He even made sure I could get my walker in and out of the backseat!! Excellent service all the way around!! He even helped transfer all the stuff from my car over to the new car!! I am one happy customer!! I would recommend Nelson Auto to everyone!!

A couple of years ago I hit a whole herd of deer that suddenly jumped onto the road late at night…read more The body shop insurance recommended tried to rip me off. I managed to slow down enough that I only had minor damage to the car: dented hood and cracked front plastic grille. My mechanic in Deer Park recommended Nu-Finish. They did an excellent job fixing the car. Even matched up the paint to the color that had faded over the 20 years I've had the old lady. Ye olde beast is still on the road, almost 250,000 miles now. No issues with the repairs Nu-Finish performed.

I have used nu-finish a few times and have been very happy with the finished product. just picked…read moreup the latest repair with Star White Metallic Tri-Coat paint and it's perfect. not an easy fix but they nailed it.

The best service ever. I am a little late writing this, as they repaired my Jeep last fall. The…read morestaff was so helpful and so genuinely friendly. They even gave me a ride to and from. The repair was done beautifully. The communication was great. Highly recommend.

I recently had the most pleasant and professional experience with Jenkins Collision Center. The…read morestaff at Jenkins (Ms. Leatherman in particular) was AWESOME! The completed the repairs on my daughter's car in a timely and proficient manner. This was done all while I was in another city. Again, this was an incredible experience and I highly recommend Jenkins Collision Center.

I had to stop at Fisher's as a young girl, by myself, on a road trip. Fisher's was able to fit me…read morein very quickly to have my car looked at, and I was able to get back on the road after only about an hour. Top-tier customer service, friendly, caring atmosphere that's very hard to find nowadays. I'm very appreciative of their help!

I had at first rated this place at one star due to not receiving my deposit back, but I am…read moreupgrading them to two stars. Here was my original report: A 10% charge to run credit cards and I have yet to talk to somebody he has returned the deposit to. (Count off that $150) There are plenty of other options in the area, avoid this man and this company. I go to the county and the city on Monday. CURRENT UPDATE: Now, a few weeks late, I did get a call from the corporate office telling me they returned the deposit (check is in the mail). The gentleman tells me the office had actually done so before he spoke to them, on their own initiative. If I give them the benefit of the doubt, and I feel I can, I will receive it back in a few days. Since I cannot speak for any other person claiming he does not return the deposits I will consider doing business from here again; however, I have used Enterprise 5 times in the month since I returned the van to this place and have not had one issue with them. My advise? Approach with caution; he is the cheapest rental in town, but pay with cash. However, on day 21 you better call and find out where your deposit is and stay on top of it. If the true reason for my deposit was an office oversight, they seem to be a little disorganized.

If I could give a lower rating than one star I would. Avoid this garage at all costs. The mechanics…read moreare without a doubt the most incompetent and questionable people that I have ever made the mistake of letting touch my truck. I have always done the maintenance on my truck myself but a few months back my oil was due for a change and my wife and I had to make an unexpected trip to Pittsburgh for a family emergency. So I went against my personal code and decided to go to a garage and unfortunately "George's Tune Up" was the only place that could get my in the next morning. When I arrived I should have known not to turn my truck over to them but as I said we had to be in Pittsburgh that day and I did not have time to do it myself. My appointment was at 8:00 a.m., I arrived at 7:45 Andy the owner (I'm assuming) showed up at 8:20. He was driving the same type of truck as mine (which was in rough shape) and when he got out without so much as a "hello" he pointed and said "I'll give you $50 dollars for your wheels and rear bumper". It was at this point that I could tell that he was high. His eyes were blood red, he was slurring his speech, and he smelled of marijuana from 10 feet away. Again I knew that I shouldn't turn my truck over to this guy but as I said I had to be in Pittsburgh that day and the clock was ticking. I thought "well the comment about the wheels and bumper must have been a joke" (it wasn't, by the way), and he obviously partook in taking illegal controlled substances, but I pushed my worries aside thinking maybe he I said just a manager or supervisor and that he doesn't actually work on the vehicles. (He does I found out) Anyway to make a long, and very agrivating story short I took the truck to Pittsburgh and back but I noticed I that it was running a little hot. So when i got home I checked it out and it was at that point that's I found power steering fluid in my radiator. This ignoramous was actually so out of it that while topping off my fluid levels he added power steering fluid into my radiator expansion tank. It still has me outraged and as I said this happened several months ago and it's taken me this long to write a review because,frankly it took this long to calm down from the whole experience just to keep a level head while writing this review. So to sum this all up don't ever go to George's Tune Up the best thing to do is handle the maintenance yourself if you have the time and know how. If you can't I would strongly recommend taking a short drive out Baltimore Pike in Cumberland, MD to Twiggs automotive they're really the only mechanics in the tri-state area that can be trusted not only to charge a fair price but to also complete the job correctly with no worries of mistakes, such as adding power steering fluid to the radiator. I hope this's review helps to save someone from the same headache I got as a result of using George's Tune Up. Thank you.

I was in town visiting and heard a terrible noise from the rear wheel of my truck. I stopped in at…read moreGeorge's and he checked it out right away. He fixed the noise and replaced a front headlight in less than an hour. He explained what he was doing and showed me the cause of the noise. It was nice to get personal service and the cost was probably 1/2 what I would have paid in the "big city".