I purchased a Jeep from this dealer in January 2024. The buying process was efficient. Since buying…read morethe Jeep the process to receive my title has been a NIGHTMARE. The salesman Bryson Paugh has been anything but efficient. I bought the Jeep January 29, 2024. The dealership didn't file the paperwork until 2/15/2024. The paperwork they completed was incorrect and rejected by the MVA but no one did anything about it. A supervisor at the MVA showed me all the errors on the paperwork. The title number was incorrect, the milage was incorrect, the issue date was incorrect and the dealer checked the box that says the Jeep exceeds mechanical limits. Checking this box not only lowers the value of the Jeep but voids my warranty!! I have contacted Mr. Paugh and he has been giving me a lot of lip service and no action. He has been very nonchalant and told me that it is really no big deal and all this was the MVA's mistake and that the MVA told them to check that box. All this is really simple paperwork that the dealership can take care of if they cared. If they valued their customers. Mr. Paugh is well aware that I am trying to refinance the Jeep and I was offered a better rate half of the rate I the dealership was able to find me. However I need the title to take advantage of the offer. Since the dealer has taken so long to take care of this issue I will lose out on the refinance offer with Capital One. Again, no one at the dealership appears to care. Their customer service and ability to do their job effectively after they get your money is nonexistent. Very disappointed with my experience.

Bought a car over the phone... YES! I was in a jam and Donnie made it all possible!!! Thank you!…read more Plus - i love my new car - it's perfect! Plus, i needed a few more things and Donnie was fully excellent with customer service even staying a bit overtime to deliver. I definitely recommend!

I highly recommend All Things Automotive to anyone seeking a hassle-free car buying experience. I…read moreextend my gratitude to Roman Springs, Whitney Davis, and their team for going above and beyond in assisting my family and me with our recent car purchase. They were transparent and honest throughout the process, and I never felt like they were trying to upsell us unnecessary services. I was treated with respect and felt like a valued customer, not just a dollar sign. I hope they continue providing exceptional service to everyone who walks through their doors. This has been my best car buying experience thus far! Best part: they didn't even ask for this review!!

Our truck broke down and we had it towed to All Things Automotive. Matt Bricker in the service…read moredepartment was an excellent communicator and explained our options to us thoroughly. Our vehicle was fixed the next day. Excellent service.

A local dealership that cares about you and your business! It is locally owned and operated…read more This dealership has another location with used vehicles and the main dealership has new and used vehicles. The staff is super friendly and always willing to go the extra mile to help out and make sure your vehicle is very clean and ready at delivery. They have a nice service area for all of your vehicle needs. You can look at their current inventory online, or if you are looking for something specific just give them a call. They will do their best to find what you want in your price range. I highly recommend coming here for all your car needs.

Just wanted to give Curtis and the rest of the service team at Douglas Motors a huge thank-you…read more Our T&C had a water pump bearing freeze up causing the belt to slip off and break while we were returning from vacation. Stranded on the side of the highway, the service team connected us to a tow company ("Roland's Garage," who was also prompt, professional and friendly), got our van in, fixed the problem and got us on the road home quickly. They even loaned us a car and recommended local "Weaver's" restaurant in Hancock for lunch - excellent crab cakes and raisin cookies! Thank you for your hospitality and for making a potentially bad day a minor bump in the road.

BEST MECHANIC EVER !!!! Miss you Duane…read more.. See you when I get there... Love u brother..g.

Dallas was absolutely amazing! I gave him my list of what we wanted. He found the most perfect car!…read moreFinancing was so so quick. I have never purchased a car that was such a smooth process! Highly recommend.

Kennedy and the entire staff were top notch. If you are looking for a used vehicle give QCM a call…read more You will be glad you did.

Everything! If I outlive this vehicle I'll be back to buy another!…read more No-haggle pricing, fair trade-in value.

Within the first month of ownership, my vehicle experienced a mechanical failure and was brought to…read moreBlue Knob immediately. They were unable to diagnose or repair the issue in-house and subsequently sent the vehicle to the nearest dealership. At the time, I was expected to work near Detroit, which became impossible due to the breakdown. I was provided a loaner vehicle--a Chevy Impala with worn tires during winter conditions--despite the possibility that I could be required to drive several hours on short notice. For several days, I received no updates regarding the status or location of my vehicle. After initiating multiple follow-ups, I was repeatedly told, "I don't know," until I escalated the issue to management. Matt, the manager, was professional and communicative and ultimately confirmed where the vehicle had been sent. I had a safe in the trunk of my vehicle containing valuable items. Unfortunately, I was unable to retrieve them because I was unaware of the vehicle's whereabouts. To avoid further delays, I personally contacted the dealership and received clear information within minutes--something Blue Knob had been unable to provide after multiple days. By that point, the condition of the loaner vehicle required new tires for basic safety during a 5-6 hour drive. Once my vehicle was finally repaired, I was still required to wait for Blue Knob to retrieve it before I could do the same. During my visit to the service center, I overheard staff making disrespectful remarks regarding my request for safe tires on the loaner vehicle, among other comments. I was also informed that I should not have contacted the dealership directly and instead should have waited 3-5 business days for updates through Blue Knob. While Blue Knob presents itself as highly corporate and professional, internal communication and customer treatment do not reflect those standards. Clients should be aware that concerns regarding safety and timely communication may be met with dismissal rather than support.

Followed a truck in transit online for about a month and contacted Auto Land Salesman Jim Foutz to…read morediscuss when the truck would actually be available. He said he hoped by the end of the month (August). I got all the details and decided I wanted to buy this truck. Jim said to send a $500 down payment and it was mine. I did that and started arranging financing on my own since due to my credit I could not get full financing through Auto Land. I got a call @ 9:30 am on the 31st and was told the truck was there and I needed to be at the dealership that day by 6:00 pm with my financing or it would be sold to another party who had "cash in hand". I informed Jim and Finance Mgr David Shetil that I couldn't do that before 09/04. David said that if I wasn't there that day they had another buyer that would be getting the truck so the sale could be counted in their end of month figures. What was the point of my putting $500 down as requested. As of today 09/08, I still have not received a refund of my down payment! I think their business practices leave a lot to be desired and as such will not be doing any further business with them. I am telling any outlet I have access that this business has no honor.

Everyone knows Dealerships usually rip you off but NOT this one! Very reasonable, very…read moreaccommodating and I have no reservations about calling them first when I have a problem. They recently towed my vehicle, replaced a starter and battery terminals, then dropped my car off for far less than all my friends guessed they would charge, including a friend who owns a gas station. Don't let the word "Dealership" scare you away from Accident Garage.

Body shop and detail shop do very poor work. Will not be going back there again. Body shop people…read morevery rude!

They worked on my transmission and a week later it blew up. Stay away from this dealer at all costsread more

I can't speak highly enough of Chad and Wilburn Auto. We were traveling through the area on a…read moreFriday night when our vehicle suffered a breakdown. Chad came out to our location early Saturday morning, repaired our vehicle, and we were able to resume our trip. Very professional and reasonable rates.

From the owner: We specialize in providing high-quality automotive repair services, including engine repair,…read moretransmission work, brake system maintenance, and more. Our expertise also extends to light-duty diesel vehicles, with services such as diagnostics, fuel system maintenance, and engine tune-ups. We are dedicated to delivering reliable and thorough repairs to ensure the long-term performance of your vehicles repair and light duty diesel repair.