Just wanted to give Curtis and the rest of the service team at Douglas Motors a huge thank-you. Our T&C had a water pump bearing freeze up causing the belt to slip off and break while we were returning from vacation. Stranded on the side of the highway, the service team connected us to a tow company ("Roland's Garage," who was also prompt, professional and friendly), got our van in, fixed the problem and got us on the road home quickly. They even loaned us a car and recommended local "Weaver's" restaurant in Hancock for lunch - excellent crab cakes and raisin cookies! Thank you for your hospitality and for making a potentially bad day a minor bump in the road. read more