Wanted to give 41/2 stars but you can't. I never give the max because there is always room for…read moreimprovement. Kaitlyn did a great job with everything. And I had fun with the money man (sir). Joe

The tacky dealer stickers they put in the back of your purchased car (aka dealership tramp stamps)…read moreare extremely hard to remove without damaging the clear coat. It's as if they're superglued onto it. If I'm your customer, and I'm buying a car from you, my car isn't your billboard to advertise on. Putting a license plate bracket with your dealership logo is ok, but putting something on almost permanent such as this only shows how trashy your dealership is. Reputable dealerships do not put anything more than a license plate frame with their logo on it.

Another place that has a lot of pros and cons. The service area does a great job. But you are…read moredefinitely going to pay for it. They charge top dollar for their labor rates. They have a ton of vehicles in stock. Both new and used. But they aren't cheap either. I have looked around and I find that Hagerstown Ford is very highly priced. If you are looking to buy either new or used, you might want to check their inventory online before coming to the lot. Check the other locations around and just compare costs. The staff is very friendly and ready to get you approved right away. The inside of the dealership is nice and open and comfortable.

Bodyshop I love that crew they are very pleasant to work with. Service department!! They act like…read moreI'm a ghost when I'm there and do very little or care when I bring my truck in. I pull in 3 service writers look me in the eye and ignore. I ask questions they just pass it on to the other writer who couldn't care less. My friend brought his truck in to the same place same day they treated him remarkably better.

I highly recommend All Things Automotive to anyone seeking a hassle-free car buying experience. I…read moreextend my gratitude to Roman Springs, Whitney Davis, and their team for going above and beyond in assisting my family and me with our recent car purchase. They were transparent and honest throughout the process, and I never felt like they were trying to upsell us unnecessary services. I was treated with respect and felt like a valued customer, not just a dollar sign. I hope they continue providing exceptional service to everyone who walks through their doors. This has been my best car buying experience thus far! Best part: they didn't even ask for this review!!

Friendly and accommodating…read more My girlfriend was on her way to the shore when her car started making a loud noise. I found all thing automotive on google near where she had stopped. She went , they had just closed. They helped her anyway. It ended up just being an exhaust shroud. They fixed it for no charge and she was on her way. Vacation saved

They make title and tags just like MVA but we are fast no waiting 4 hours. Great people, great…read morebusiness.

Absolute best experience buying a car. Chris made it so easy, and even gave me a great deal on my…read moreclunkers I had been trying to sell on my own. My payments are low and I couldn't beat the interest rate if I tried. If you want a good deal on a GREAT car, go here. You won't regret it.

Today was the day I have been waiting for, the day I buy one of my dream cars!! Gina was nothing…read moreshort o extraordinarily kind and insightful not to mention patient and calm. With this being the first time EVER I was buying a new car, she took as much time as I needed for me to feel comfortable!! The small talk between made me realize there IS hope for humanity due to her kind and compassionate soul. Everyone that helped me kept things straight forward with me. I never felt like I was getting the wool pulled over my eyes. Everyone gave me their most honest input as to what they thought was best!! I will definitely be recommending not only Sharrett but Gina as well for anyone looking to buy the car they offer!! Thanks again for a moment of a lifetime!!

My wife took here vehicle to isolate an issue with her Yukon and JUST TO LOOK AT IT. Was charged…read moreover $200, in environmental fees and document fees. We will never do business with this dealership.

I had to leave car overnight because of part need wasn't available till next day. No worries they…read morehad a/c fixed and blowing ice cold air. highly satisfied and would recommend

From the owner: Auto diagnosis & repair,Suspension,Steering,Brakes,Emission repair,Transmission service,Engine &…read morestarter repair,Windshield defrost,Tune-up service,Custom exhaust.

I've been coming here for a few years. The service has always been friendly. The only comment I'd…read morelike to pass on is that the express service is anything but express. I'm not usually pressed for time so it doesn't bother me but you should be aware of this if you are in a hurry. They get busy. I've been sitting for an hour and a half now and they still aren't done with my oil change and tire rotation. I've even come on a Saturday morning and waited in line for them to open and even if I'm the 3rd or 4th vehicle in I still wait at least an hour. Again, not a big deal for me because I don't come if I'm in a hurry. Just keep the time it takes to complete the oil change in mind and plan accordingly. Free wifi is a plus and helps kill time while waiting.

Their service department is awful. The two guys I dealt with were rude and very unhelpful. Will…read morenever take my car their again and when it's time to get a new vehicle, I won't be buying a Nissan.

Buying a car is a massive commitment and this business takes that seriously!!! The best service,…read morehardworking and honest staff. Couldn't be more grateful for the help and the car. You gotta go to Heffle Motor Company for ANY car buying needs!

We bought our tundra from this dealership and it went very smoothly. The vehicle was beautiful! The…read moredealership was very accommodating and friendly. Of course the price of our truck was spot on! I would recommend this dealership to anyone looking for a vehicle!

Had an excellent experience with Caleb at Hagerstown Kia. Caleb was professional, kind, and very…read morehelpful. He was very responsive as we tried several used cars and patient with us as we considered different options. Once we found the one we wanted, we arrived at a reasonable price. Caleb arranged to help us take the car to our mechanic for a pre-purchase inspection, and stayed late to get the deal finalized. After visiting several dealerships and working with several different sales people, Caleb was definitely our favorite!

What started out as a pleasant experience during a difficult time ended up being a nightmare of…read moreservice provided by this dealership. I was traveling through the area and my recently purchased Kia stopped running while driving. I had my vehicle towed to the nearest Kia dealership which was in Hagerstown. Initially everyone seemed very helpful. I received a call the following Monday saying they'd get to my vehicle as soon as possible, I even got an email informing me of a diagnostic appointment that Wednesday afternoon. By midday Thursday I hadn't heard from anyone so I called and left a message that would not be returned. I called again Friday, spoke to someone different and they had my original contact call me back. The information I received at that time was that the Wednesday appointment was "just so my car was in the system" and my car was "next in line" but likely wouldn't be done until the following Tuesday. At that point they would have had my vehicle for 10 days without even looking at it. Unfortunately I didn't have many options for an alternative other than wait. Tuesday comes and goes, no call. By Wednesday (day 11) I'm overly frustrated. I call back, my car had not been looked at and was not "next". I make the decision to have my vehicle towed from Hagerstown to Morgantown, an extra $1000 expense that should not have been necessary. I experienced nothing but lies hidden behind polite, chippers voices.