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    Hagerstown Ford

    1.6 (77 reviews)
    Closed Closed

    Services - Hagerstown Ford

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

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    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    John R.

    I just drove two hours to buy a 2023 F150 Raptor VIN: 1FRFW1RG8PFA11642 only to find out that it had damage and had been resprayed. Not sure if it was damaged at the factor, transport, or dealer but needless to say I didn't buy it and the dealer didn't disclose it (LIKE THEY'RE LEGALLY OBLIGATED TO). When I confronted them the sales manger played dumb and offered to "get it fixed". After I told them the deal was off, the gloves came off and he treated my wife and me like garbage. It was really uncomfortable. Suggestion for the owner: Tell your staff to be upfront so we're not all wasting each other's time. I find it hard to believe that nobody noticed damage on a $90,000 vehicle.

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    8 years ago

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    13 days ago

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    27 days ago

    All I can say is, if you are buying a used vehicle from this dealership, take your personal mechanic with you to check it out!

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    6 months ago

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    3 years ago

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    7 years ago

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    4 years ago

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    10 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Hagerstown Ford

    Review Highlights - Hagerstown Ford

    Purchased a 2017 Ford Explorer.

    Mentioned in 2 reviews

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    Hamilton Nissan - Hamilton Nissan - Your Dealership For Life! Connect at www.Facebook.com/HamiltonNissan  More info at www.HamiltonNissan.com

    Hamilton Nissan

    (33 reviews)

    I have never had such a horrible experience as we did at Hamilton. I wish I would've read reviews…read moreand researched them a little bit more before we decided to purchase from them. My husband and I have bought several vehicles over our life. My son just out of high school had been working on building credit. We decided to co-sign on a loan for him to get the vehicle in hopes of building credit and being able to eventually get the vehicle he wanted. He works a great job, as a responsible kid and deserves everything he works for. From day, one after getting the Nissan it has been nothing but problems with Hamilton. Unable to get a hold of a person. Unable to have somebody explain what they did in the paperwork that they snuck in to even just schedule an oil change. Luckily my son makes enough money to correct their mistake. The things that they did, the things they snuck in that my son had to correct was definitely an eye-opener. I truly hope people research this place before going there. They are very shady and I do not know how they are still in business. I will never recommend them and I am so happy my son found another dealer that helped him get out of the mess they made. I wish I could give it zero stars. Have a nice day

    Outstanding Service. I made a purchase of a used Mercedes…read moreBenz today and am very pleased of the service provided from cradle-to-grave. Jeff B. and Nick were very effective in assisting with the entire process in answering my questions. I would definitely make another vehicle purchase from Hamilton Nissan of Hagerstown. Jean P.

    Hagerstown Kia - SHOWROOM

    Hagerstown Kia

    (43 reviews)

    Had an excellent experience with Caleb at Hagerstown Kia. Caleb was professional, kind, and very…read morehelpful. He was very responsive as we tried several used cars and patient with us as we considered different options. Once we found the one we wanted, we arrived at a reasonable price. Caleb arranged to help us take the car to our mechanic for a pre-purchase inspection, and stayed late to get the deal finalized. After visiting several dealerships and working with several different sales people, Caleb was definitely our favorite!

    What started out as a pleasant experience during a difficult time ended up being a nightmare of…read moreservice provided by this dealership. I was traveling through the area and my recently purchased Kia stopped running while driving. I had my vehicle towed to the nearest Kia dealership which was in Hagerstown. Initially everyone seemed very helpful. I received a call the following Monday saying they'd get to my vehicle as soon as possible, I even got an email informing me of a diagnostic appointment that Wednesday afternoon. By midday Thursday I hadn't heard from anyone so I called and left a message that would not be returned. I called again Friday, spoke to someone different and they had my original contact call me back. The information I received at that time was that the Wednesday appointment was "just so my car was in the system" and my car was "next in line" but likely wouldn't be done until the following Tuesday. At that point they would have had my vehicle for 10 days without even looking at it. Unfortunately I didn't have many options for an alternative other than wait. Tuesday comes and goes, no call. By Wednesday (day 11) I'm overly frustrated. I call back, my car had not been looked at and was not "next". I make the decision to have my vehicle towed from Hagerstown to Morgantown, an extra $1000 expense that should not have been necessary. I experienced nothing but lies hidden behind polite, chippers voices.

    Hagerstown Ford - autorepair - Updated May 2026

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