What started as a simple alignment-coupon visit back in mid-June ended with a completely fried…read moretransmission just 95 days later -- and me having to buy a new car. When my vehicle suddenly lost all drive function (no forward or reverse), I took it straight to Planet Ford because I assumed I was dealing with an internal transmission failure. That's when I learned the truth: the transmission had lost its fluid due to a major leak at the driver-side CV axle -- the exact area Kwik Kar had serviced. Had I known the axle work and the transmission failure were connected, I would have returned to them immediately. I only agreed to replace the entire CV axle because Clayton, the shop manager, told me the torn boot near the driver's-side tire required a full axle replacement. But after the work was done, a slow leak developed at the seal/bushing area. It was later confirmed by multiple technicians that the issue came from excess play caused by the replacement axle shaft not properly fitting the original transmission bushing -- a bushing they inspected and claimed was "fine," but clearly was not. All I can do now is warn others: please think twice before bringing your vehicle there. The promises of help were not followed through, the accountability never came, and I would not wish this experience on anyone.

Kwik Kar exceeded my expectations! From the moment I arrived there Zach and his team were kind,…read moreprofessional and incredibly responsive. They took time to understand the full problem and went above and beyond to make sure everything was handled thoroughly and correctly. They showed genuine willingness to help me and kept me informed every step of the way. It is rare to find this level of care and customer service. I wouldn't hesitate to recommend Kwik Kar to anyone looking for honest, dependable, and truly exceptional customer service.

I highly recommend this Dealer! If you have a low score, they will help! Armando the Finance…read moreManager is awesome. Everyone there is great! You can see the CarMax and history of each car. I got an awesome vehicle!!!!

Wonderful people and even worked with us when I lost my job and was unable to pay for a couple of…read moremonths! That kind of understanding is a rare thing these days.

Highly recommend! Super friendly staff and they offer great prices. I've been recommended here a…read morefew times and finally went!! They speak spanish, have in-house financing, and the cars are in great shape for the price.

I did not purchase a car from here, but wanted to share my excellent experience with this…read moredealership. Cotroneo Auto Group offers an auto detailing service, and I got my 9-year old SUV (new to me) detailed by Paco. He did a terrific job on detailing the interior of my vehicle. I could not find an area that he missed in the interior. He was very thorough. The staff (Robert, Paco, Sheila) was terrific. They are kind folks who care about service. I felt welcomed as soon as I entered their door, and I wasn't even there to purchase a car! Note, I would recommend calling ahead to schedule a detailing appointment as this service is available mostly during the weekdays.

Cotroneo had the exact Porsche we were looking for and at a very competitive price. Karl made the…read moreout-of-state car buying process very easy. He was responsive, took his time showing the vehicle to us via FaceTime, and he walked us through the purchasing steps. Shipping was handled quickly and title arrived shortly thereafter.