Marc lies & was drinking a few timIes he came to my house. Was supposed to bring a new control…read morepanal last year I believe. I never heard from him again. I called & called, went to the shop which was closed. I left a long note on the filthy van parked in front of the shop. No answer. I called the manufacturer & told them I would not let him represent my product if I was them. Now I have to get somebody to look at & see what it's going to cost to get my hot tub running right. I've had it 6 yrs & no warranty left. I've heard he is out of business & that makes me happy.

Able Pool & Spa suck! If you buy from them you will be sorry. My warranty ran out w/o getting the…read morenew control panal I needed. Marc lies, doesn't show up, doesn't answer the phone & smells like booze the few times he was here. I don't want him in my house ever again. I reported him to the manufacturer. Don't know if it did any good but I told them I wouldn't want him representing my product. I'm done with him. My hot tub is fine no thanks to Marc.

We've had our in-ground, salt water pool since June and we come here for all of our pool wants and…read moreneeds. The staff is super helpful and won't try and "up-sell" you something you won't need. Prices are "higher" than places like Walmart and Lowe's for pool cleaning/stabilizing supplies, but the quality of their supplies make it worth the difference.

I'm 'new' to owning an 'in ground' pool and all need all the help I can get with owning such a…read morepool. Faced with wanting to keep the pool filled with water that's crystalline, I this to be an inundating effort. This store has very pleasant employees that assisted me with a free assessment of my pool water and also made available other chemicals that have helped me keep my pool water crystal clear. They are open 7 days a week which is greatly appreciated, especially by us the ' amateurs'.

We searched everywhere for months for a jacuzzi and finally found Oasis Etic was very professional…read moreand answered all our questions well we bought a ten thousand dollar jacuzzi and very happy with it. But the reason for not giving them a 5 star is BEWARE if something goes wrong with your Jacuzzi our some of the lights went out and it's really hard to get a hold of anybody so I filled out the form that you're supposed to fill out and got a call two weeks later that they would take care of it. Well it's been a month and a half or two months and we're still waiting, I don't know if they're too busy or they just seem to be giving us excuses so I guess my lights will never be fixed on my Jacuzzi it's very disappointing for this company because we really loved talking to him and buying the Jacuzzi from them so I guess any warranty you have on it just doesn't matter!

Well three years later I still don't have a working hot…read more Just note that if they pick up your hot tub it will not come back in the same condition as it left. I've been waiting 2 1/2 years for them to fix one leak which in turn according to them they found several other leaks and supposedly fix that. So after all that time waiting I finally got my hot tub back only to have the tub wouldn't hold any water because they dropped it and damaged the whole corner side. And the water was coming out faster then it was going in. Long story short Don't buy from them.

The Team at FM Pools is Awesome to work with. They are super helpful and sell you on what you need…read moreand not just to sell to you. Have been going there for 8 years and have always been on point!

My Mom is older and has a pool in El Paso. She called me in tears today regarding how poorly FM…read morePools treated her. She said "If I could give this business ZERO STARS, I WOULD! When you schedule someone to come out, they make promises to be there but never show up, they don't call, no respect for their customers! I tried to schedule someone several times, accepting their excuses time and time again when they no showed, only to be promised they would be there soon ... again No show, No Call, NOTHING. I was even told by the owner "just come in and I'll take care of you". What happened next was shocking - he acted like he never said he would help me (wow, that became apparent), and that "maybe they would get back to me!" I was embarrassed and stunned to be treated so poorly! I could go on but I just want to make sure other people aren't so desperate that they would go to FM Pools to anything!

LOVE LOVE LOVE my Oasis!!! Like everyone, I talked to multiple pool builders and saw multiple…read moredesigns... But after meeting Saul and seeing his design and quote, the choice was obvious - Cost Plus Pools, hands down!! He's a one-man show and I'm not sure how he does it. I can't explain it, but you know how you automatically feel comfortable with and trust certain people... That's how I felt with Saul. He understood my vision from the moment he walked into my back yard to give the estimate. After a very thorough presentation of the equipment options and basic knowledge and cost of maintaining a pool, off he went to design my pool. I got the initial design concept and quote that night. Of course I had to add my 2-cents and make some changes... But in the end it was his initial design that won me over and is now my favorite place to escape. Like any construction project, you're going to run into issues. And if it could go wrong, I think it went wrong on my project. I was beginning to think it was cursed Lol. BUT... the difference with Saul and Cost Plus Pools is that he WILL make it RIGHT!!! And he won't bat an eye at it... He just fixes it!!! One thing you'll find with Saul, that you won't find with most builders is that he's with you every step of the way... And not just during the construction phase. He doesn't wash his hands of you once the project is done. I witnessed multiple times during my project where he was still helping and responding to previous clients from years ago. My pool was completed in July 2019 and he is still there whenever I have a question.. No matter how big or small, intelligent or stupid the question... He's always got my back! At the end of it all... I have a new friend and I know that he's that way with most of his clients. Saul is someone you can trust, someone who will shoot you straight... And in the end, give you an Oasis in this desert that you and your family and friends will LOVE for years to come!!! I'm sooooooo glad I made the right choice!! Don't hesitate... He's super busy, but definitely worth the wait to get something you can be proud of.

This business is difficult to deal with. Excuse after excuse and lie after lie about completing the…read moreunstallation of the pool. There are several problems with the pool still and Saul keeps making excuses. Do not do business with company. You will regret it!

Aquatica came in after our previous pool cleaner retired. Our pool needed some serious TLC after…read morethe dust storms in the spring and the summer heat. Their Green to Clean program worked wonders. After the treatment, the pool was bright blue and clean. They communicate each time with arrival times, what cleaning was done, and the chemical balances. Their billing system allows for invoices to be paid online/digitally. We are vey happy with Aquatica Pool Services.

Highly Recommended! We have been using Aquatica for 1 year now and they have been top notch! Team…read moreis always respectful and do an A+ job.

I've been a client of Veterans Pool Care coming up on 3 months and I can confirm that not only are…read morethey TRUE EXPERTS in their field, they are RELIABLE, HONEST, AND FAIR. They know the ins and outs of in-ground pool operations as they are knowledgeable and experienced in their profession. They are passionate about their business and their high ethical standards support their expertise. My pool looks like glass at each cleaning and remains see through to the bottom between weekly visits. My daughter loves swimming in her pool because she doesn't come out smelling like chlorine and NO RED, BURNING EYES. Her approval and satisfaction alone makes this one heck of a company. They are the best in El Paso, hands down. I plan to remain a client for as long as I have a pool. Thank you Jeremy and Becky!

I met the owner at my local Pinch a Penny. I recommended him to our next door neighbor, and we…read morecouldn't be happier. Jeremy and Becky do a FANTASTIC job, and do a very good job at explaining things. If you're looking for honesty and integrity, you've found it.

The Smock It team is a pool service I am able to recommend enthusiastically. They are very…read moreresponsive to customer needs. They provide excellent value to customers.

Came right away did a great job! Will hire them again! Nobody else could come so soon! Awesome!!!read more

You can schedule an appointment but good luck getting them to show up! The times they have showed…read moreup, they can't even diagnose the problem! Owner will promise to call you back but never does. He reminds me of a bad employee trying to run a business!

Fixed my multi valve and taught me the basics of pool care great customer service. Very fair cost…read more And pet friendly little white dog in the shop is cute

Fast response & quick to diagnosis the problem. Miguel's initial visit was on a Sunday!.. how nice…read moreis that!, Text's, phone calls & followup appt's were prompt & flawless, quality work! He's our guy!

From the owner: We are a full line wholesale distributor to the pool and decorative concrete industry. We provide…read moreprofessionals with the latest in material, equipment, technology, and strategies, to make sure they can offer their customers the latest and greatest, at the best price available.