BEWARE! This truly nolen is truly the MOST UNETHICAL BUSINESS I've ever dealt with! I sold my home…read moreand they told me I had to pay $100 to cancel! Then I said I would transfer the service to the new location and they never started new service. I called for 4 months straight and Cody kept telling me they were coming and no one came. The manager Stella lied about the cancellation fee, then lied about waiving the fee and then gave the fee out to a collection agency! She texted me I had to pay for 4 months of no service or pay the fee!! Going to corporate and we will see how they feel about the management and operation in key largo engaging in unethical and deceptive business practices!

I needed a termite inspection for a VA refinancing. I made an appointment with Truly Nolan in Key…read moreLargo. The inspector came to my house and claimed I needed termite treatment (in a concrete elevated house). The treatment cost over $1,000, but I needed the inspection, and assumed she was being honest. She left and the treatment guy showed up to treat the termites (from truly Nolan). He looked around and said he saw no evidence of termites anywhere on my property. I immediately canceled the treatment, gave him a big tip and filed a claim with the better business bureau. An independent inspector from homestead gave me the "all clear" for around $100. Obviously there are good people that work there (I really appreciate the honesty of the gentleman that was going to do the treatment) The lady that did the inspection is a criminal and a liar. Run, don't walk away from truly Nolan!!

Vary good experience and price, Manny was great. Homestead Fl. termites 6/3/23 Tom G.read more

I live in Miami but needed our house in Islamorada to be treated for termites. I picked this…read morecompany based on their Yelp reviews. All I can say is that I was not disappointed. Manny was the person that helped me. I can't say enough good things about his professionalism and follow through. We only communicated via phone calls and text. However, he was always available to answer any of my questions or eager to accommodate my requests. Thank you again for making this transaction so easy. Will definitely work with Manny again. Ivis Gómez.

We started noticing carpenter ants inside our home. What started with just a few turned into…read moremultiple ants mostly in the evening. After searching online and reading their positive reviews I gave Al, owner of Oceanside, a call. He was finishing with a client and promised to give me a call right back, which he did. He arrived with his son right on time for our scheduled appointment. They thoroughly inspected downstairs and upstairs exterior and interior, also checking the attic. He determined the problem was the neighbors date palms. They thoroughly treated the trees and our property. I found him and his son to be professional, extremely knowledgeable, pleasant and respectful even offering to remove his shoes when entering my home. I'm always happy to support local business and was pleasantly surprised to find out Al has been a Keys resident his whole life. *No ants since they treated* I HIGHLY recommend Al and Oceanside Pest Control.

I had an EMERGENCY. Renters coming and carpenter ants made a home in the door frame. THOUSANDS OF…read moreTHEM. I call a bunch of exterminators but only Oceanside could get there in 15 min. He SAVED THE DAY and was wonderful. Had him out to different rentals many times and he is the best hands down.

Richard Llerena and Pest Brothers provided great service for my apartments in Opera Tower. Thank…read moreyou to a great run family business

Michael, the person who gave me a quote, was punctual, informative, and professional in every way…read more The price he quoted me was reasonable and scheduling an appointment for treatment was easy. Today, Freddy showed up right on time. He explained everything he was going to do, and then later showed me a video of my attic and everything he treated. He too was professional. I am impressed with the service and highly recommend Pest Brothers!

Good morning everyone! Ok, if you are reading this review you are probably having a termite or…read morepest control problem right? Well so did I! Unfortunately, as I was looking in to several companies I found that many of the name brand companies like Orkin, Terminix, etc. really left a lot to be desired. Why you may ask well good question.... So for some of us that have opted to have spray foam insulation installed in our homes at some point, as it is some of the best insulation out there, it seems these companies (especially Orkin) have absolutely no interest in helping us out or even discussing any options with me. They flat out just said thanks but no thanks... Enter "The Termite Guys" and boy am I very glad I called this outfit. Let's just say they really know how to provide excellent customer service. Spoke to both Matthew and Eddie and both were knowledgeable and worked with me to treat my house for both dry wood termites and subterranean termites as well. After some discussion we coordinated getting the house treated at the same time I replaced my roof so I could treat all the new wood being installed. I can tell you that there are not many companies that are willing to do something like that but the Termite Guys are willing to work with you and do whatever it takes to get you taken care of. After treating my home, I opted for a maintenance plan where they come back periodically to inspect and retreat if necessary. One thing is for sure, here in South Florida all our homes are subject to getting termites at one point or another. When you do do you want to work with a national company that cares little to nothing about you and your home or do you want to work with a local company that cares and will work with you to put a plan together and get you taken care of. From my perspective, this company was a real pleasure to work with and I highly recommend you give them a call if you are looking to treat your home for termites. From a cost perspective they were very reasonable as well and offered me a great deal to perform a full treatment at my home. Hope this helps and wishing you a successful termite treatment project!

Incredibly unprofessional workers. Driver of one of the trucks wouldn't move his vehicle so we…read morecould pass and proceed to cuss out my father-in-law, calling him stupid and a "bitch". We had the right of way, and instead of just backing up so we could pass he proceeded to park and not move, blocking multiple other cars from exiting. If this is how they treat you on the road in front of other people, imagine how unprofessional they are behind scenes.

Best pest control service by far. Mike came out the same day and did a thorough inspection and…read moretook care of fumigating the entire home. The charge was very reasonable considering the time he spent at the home. We've dealt with "big" name companies in the past and have never experienced the professionalism and attention to detail received from Paradise Pest Solutions. So happy we found Mike and highy recommend.

Very responsive, easy to work with and reasonably priced. They came out right away and gave us a…read moregreat plan to get rid of rodents and termites

We were experiencing some large red ants in our upstairs bathroom, and we decided to contact Native…read morefor an evaluation. I was really impressed with my initial experience. They were very professional on the phone, kept their appointment time, and the gentleman who came out was very personable. He advised what type of ants they were and proposed a treatment plan and we proceeded to sign a 1-year contract. Unfortunately, we truly came to regret choosing Native. We were told by the salesman that they would clear all the webbings and spiders from outside the home, but this was NEVER done during ANY of our treatments. The exterminator who came said that the red ants were a different type of ant than the salesman who came, which was off-putting. While the red ant situation in the bathroom did resolve for the most part, we would still one or two every once in a while, and the overall pest control was a joke. During the entire year of service we continued having sugar ants in the kitchen, centipedes that would make their way inside as well as in the yard, and a million black crazy ants allllll over the patio and around the yard. We called to complain and they supposedly sent a "manager" out to us, but he barely discussed anything with my husband. My husband wasn't even aware he was dealing with a "manager" and I had to let him know after the fact. He said the person who came out didn't do anything different than the usual service people- and the "manager" also failed to remove the spider webs from the windows and yard area. It was a joke. We had ONE good exterminator come- Rangel- who was really wonderful. I voiced my complaints and disappointment to him and he was surprised that in all the time we had been receiving service the webs had not been cleared. It had been about 6 months already. He took his time on our home and spent about 45 minutes thoroughly applying products around the yard and clearing all the webbing from all upstairs and downstairs windows as well as in the yard. After his visit things did seem slightly better for a bit- but things returned after a month or so. Native offers to come re-treat the home if pests continue, but it just becomes redundant and useless after a point. It resolved nothing. I am not sure what products they use but I feel like they must be watered down or something. For the sugar ants in the house they placed the ordinary plastic ant trap trays. You do understand that I can go buy those anywhere on my own? If I wanted plastic ant traps all over my window sills and counters I would have done that myself. Before you may think this is a "me" problem, I assure you I keep a clean home - and when we had Orkin for 2 years we never saw a single pest- inside or out. The yard was free from any kind of ants or spiders. No sugar ants inside. No centipedes. No palmetto roaches that like to come inside when it rains. Nothing. We went with Native because they talked a good talk and seemed so professional, and the price was better than Orkin- but I guess this was a case where you get what you pay for- or maybe not even that. I gave two stars for professionalism and organization.

We used this service to tent our house. We specifically told them they needed to close the house…read moreproperly as we would not be back for a long time. We were told it would be no problem and that the house would be left closed. They called asking for money as soon as the tent was taken down. I saw that lights and fans had been left on outside. They told me that everything was turned off and closed after the 3RD time they had to go to the house to turn it off. I paid the bill because I believed them. We arrived 4 months later to find that every light and fan inside was left on, ALL windows and ALL Slider doors were left open. The house was filled with dirt and all my wood furniture molded. My brand new leather couch had a dirt and mold layer everywhere. Our expensive fish mounts are swelling and flaking apart. Iguannas had gotten inside and left a mess. Our brand new Kitchen cabinets doors are warping. This is all after we were told 3 times that the house was closed and all lights off! We also found termite droppings in 3 locations and they told me someone would come and inspect. They have not shown up (it's been over a week).

Moe helped us with a long lasting problem: a possum visited our backyard in Coral Gables and left…read morewastes now and then. He came to set up a trap and baits and successfully captured it. He was very responsive and knowledgeable about wildlife. I would highly recommend his service. Thank you, Moe!

I highly recommend Moe's services. He traveled a good distance to come help with my issue. His…read moreprice was very reasonable.