I've had a number of keys cut at Mister Minit and they're always really quick, but my family had a bad experience with them when trying to get my 21st key engraved.
My mum managed to track down the wooden key I wanted (the local gift store ordered it in for her) and took it to Mister Minit to get it engraved. An hour later, we came back for it and they told us that they'd actually damaged the key because the machine they used for it wasn't working correctly. My mum was quite annoyed by this and they promised to replace the key. She came back the next day and the key was in perfect condition, engraving complete. When my mum asked for the original key back since she had paid for it and never got to see the damage, they refused. Apparently the manager had taken the original key home because it was now their property. We'll never know how they managed to track down an identical key that was sold out through most South/East Auckland stores or if they just fixed the key they had, but they basically stole our property if their story is the truth. I even tried to contact Mister Minit through their website to complain and never heard back.
Next time you're in Manukau, make the trip to Smart Services and avoid Mister Minit. This franchise is just terrible and they may be good at their job, but they're certainly anything but honest. read more