A great job done on an old leather handbag - such neat stitching done - am so pleased!…read moreAlso reheeled a pair of sandals. Again a great job done. I thoroughly recommend this cobbler! Andrea from Beachlands

Efficient * Accomodating * Helpful…read more Excellent streamlined service for repairing Birkenstocks. He had Birk quality sole material on hand and was able to rebuild worn-down cork also. Great result for another round of school shoes! Customer service was honest, meaningful and helpful. I highly recommend this service and business.

I have been meaning to write a review about the friendly staff and fantastic service we received at…read moreGemmell's in September. We were visiting from the US and returning home the next day when we discovered our suitcase zipper was (what seemed) broken beyond repair. My husband made it significantly worse with his attempts to fix it and everyone we talked to said to go to Gemmell's. I saw why immediately! They were absolute miracle workers and so wonderful about everything. They recognized our time crunch with our imminent departure and stepped in and saved the day and the trip for us. Thank you so very much - I wish we had a Gemmell's!

Without doubt the best place for all you shoe and bag repairs. I highly rated these guys for the…read morequality of work and service.!!!!

Those old Doc Martins you bought when you were 17, oh how they were torture when you first wore…read morethem, but you persevered, and as the months went by they became perfectly contoured to your feet, you loved those boots. In fact they are still sitting in the back of your wardrobe, soles splitting from the leather, completely water vulnerable, completely useless......yet.......you cannot bare to throw them away, as if the memories you made when you were wearing them would also end up in the trash can. Fix them you sentimental idiot! Dr Shoe is a reasonably priced shoe fixing wiz. Nice guy who does a good job. He also cuts keys. Why do shoe repair guys and locksmiths always go together? Seems strange.

The best shoe doctor in central Auckland!…read more The staff at Dr. Shoe are brilliant. Unlike a lot of repairmen, these guys are really honest about whether they actually can repair your shoes - they won't just say they can and then let the job be done badly. If a repair is possible, Dr. Shoe will ensure it is done to a high standard. Not only will your shoes be repaired well, but they will also be returned to you all buffed and lovely. Dr. Shoe takes the extra time to give your shoes a bit of a pamper and ensure they are properly waterproofed and ready to be worn. As someone with a lot of suede shoes, this is a huge bonus and definitely makes me trust Dr. Shoe and its staff. Dr. Shoe also cut keys and can dye shoes, as well as selling inners, suede brushes and sprays, shoelaces and all other shoe related products. Situated in Canterbury Arcade off Queen Street, Dr. Shoe is easy to find and definitely worth remembering!

I had to give him 1 star as the system won't let me give ZERO out of FIVE. Does not stand by his…read morework!!!!!!!!!!!!!!!!!! Had a key cut but the blank he used was too thick for my lock. He would not believe me even though I showed him the difference in thickness between the original key and the one he cut for me. He charged me for another key which he said would fit. NOW I HAVE 2 KEYS WHICH DON'T FIT!!!! Serves me right for trusting him. It is not worth my time and gas to go through this again. Poor workmanship and terrible service. FYI - I am Asian in case anyone thinks this might be race related.

Royal Oak Shoe Repairs and Keys is fantastic! Located in the Royal Oak shopping mall (on the…read moreMcDonalds side), there is plenty of onsite parking available. Mum and I have come here a number of times to get our shoes repaired. They always do a wonderful job and best of all its cheap! There are so many shoe repair stores that rip you off!! The only down fall I have with this place is that it isn't located conveniently to me. As it's in a direction I never go in, sometimes it's easier to go elsewhere due to convenience. However when I needed to get two pair of boots fixed, I made the journey to come here as I knew I wasn't going to be charged an arm and a leg, also I would be happy with the result. If you have the time to drive to Royal Oak to drop your boots in, I would totally recommend coming to Royal Oak Shoe Repairs & Keys. You won't be disappointed.

A few use this arcade as a short cut to get from Queen Street to High street in a matter of a…read moreminute or so, however I really enjoy browsing the stores of the Canterbury Arcade. Pat Menzies is my favourite pick of lot, the best alternative shoes and coolest kicks in town. Dr Shoe is a great service should you ever need a new key cut, or perhaps the bottom of your shoes soles repaired. The newly arrived to the scene Skylark boutique also calls Canterbury Arcade home, as is cute and fun and your bound to find a special piece of unique jewellery or perhaps a funky vintage top. Perhaps you need some travel vaccinations before heading off travelling, look no further than the Travel Doctor. Diamond Nail's salon and spa also lives at Canterbury Arcade, they do manicure's and pedicures, gel nails and acrylic nails, even waxing! Perhaps your hair needs so care and attention, check into Sashar hair for some styling. Honestly this arcade has an abundance of services and stores to check out I have only named a handful.

I was looking to go to another nail salon and they were rude and over crowded. These women were…read morefantastic and welcoming- and my nails look great!

How cool is this? You put your laundry in a locker, lock it with your own 4-digit code. Then you go…read moreonline, book the service you want and when you return, it's all cleaned and folded. You can even get shoe repairs or shines. Great idea for city dwellers.

I had such a terrible experience with Smart Locker that I thought people needed a warning about…read morethis place. I placed my first order, and when I checked my account online later, noticed that an additional item had been added for $20 - not part of my order at all. I contacted Smart Locker and they sorted it out. When I picked up the order, I discovered that they had ignored my instructions about pressing, and an item had to be returned so it could be re-done. On top of this, they failed to remove a small stain on the same piece of clothing, but did manage to remove a lot of the colour around it, so now the problem is twice the size! A sweater was returned clean (and in its original colour) but with a noticeable pull/hole that was not there before I dropped it off. Honestly, anyone who cares about their clothes should stay away. There is absolutely no way I would go back.

What a vile old man who I assume owns this place. This is my 2nd time here as my first time was…read moresuch a bad experience I decided to give them a 2nd chance (bad decision) simply wanted the back of my watch removed was rudely told "we dont do that ...we do a proper job" WTF. I was willing to pay for the job the woman that worked there then stepped in and explained politely that they did not have the tools to do the job and I appreciate her attitude but in my opinion do not go here there is a great place at Atrium on elliot called Quick Fix Shoe Repairs they also fix watches 3rd floor DO NOT go to Auckland watch repairs just the worst.