I really try to only use Yelp to praise work well done, but in this situation, I have nowhere else to turn. I have regularly used Mister Car Wash since moving to Madison. The exterior wash is always up to par, but from time to time the interior clean leaves much to be desired. I've always been able to look past this because of the convenience, but I recently had a terrible experience with one of the employees that was drying/finalizing cars. When my car was finished being washed, they were all leaning on things and talking... I asked if they would dry my car and 1 employee in particular looked at me and said, "Yeah, we don't do that for exterior washes." in the most condescending tone. He immediately turned his back and went back to his social conversation. For $22 for an exterior only wash you can't wipe the remaining water off my windsheild? My advice? Go to Kwik Trip for half the price and you won't have to deal with a lazy employee's attitude ... that experience left me less than impressed. read more

Car looks good... rear floor mats not as good as expected, snd they weren't even that bad. I don't care for the new flow... I liked getting out at the other end and just waiting for my car.. too much traffic at the end when all the cars are moving through. And $43 seems a little much.. it's not a detailing. read more

You get what you pay for here and I love it! Don't expect a perfect interior deep clean at this price or quick turnaround. I like going thru the exterior & interior wash to refresh and reset my car each season. They do a relatively good job with basic cleaning. If you expect this to be perfect with a "deep" clean, think again as those services would cost much more and would take longer. I always pay for them to clean my weather tech mats and they do wonders. I am always pleased driving away with the jasmine scent to my car! read more

Dropping this down a bit. Lately, they have had severe staffing issues that lead to very long wait times for the full service wash (which I have a membership for). When I was finally helped, the employee made zero effort to make any apology or acknowledgement of the long wait. I get it...finding employees can be tough but figure it out. read more

This was my first and last experience here. The staff I interacted with were friendly, which I appreciated, but unfortunately the actual service was very disappointing. I selected the lemon scent, but there was no scent at all. I also paid for the Titanium wash with my mats cleaned, and while the mats were sprayed down, the inside of my car honestly looked worse when I left. There was still dust on the screen, mystery food on the passenger door, a gray film on the rearview mirror that I had to wipe off just to see clearly, and the steering wheel was so dirty that I had to stop and buy cleaning wipes. I called afterward to let them know what happened, but nothing was done to fix it, which made the experience even more frustrating. I expected at least a basic wipe-down, especially with the package I paid for. Instead, I left with new dirt, some dog hair, and an interior that felt dirtier than when I arrived. Very underwhelming experience. read more

Used to do a great job -I had my car washed and the interior cleaned, 50 bucks plus a $10 tip and I could've gone to Kwiktrip for 10 bucks and gotten the same service. I don't think they vacuumed, I paid extra to have my mats washed, and they were just tossed into the back after they did wash them. I used to love this place. I won't be back. read more

Deserves -1 star! Do NOT ever go to Mister Car wash! Absolute SCAM! $30 for what amounts to a drive through gas station car wash. You stay in the car the entire time, just like a gas station car wash. They don't vacuum the interior, just like a gas station car wash. They don't clean the interior, just like a gas station car wash. They don't clean the windows, just like a gas station car wash. They don't hand dry, just like a gas station car wash. Twice as much for the exact same service? Mermaid still does all that FOR LESS. What a joke. They USED to do a full wash, now? I can pay less for better service ANY WHERE other than this absolute joke. read more

I would have given you a "5" but some kind of powdered cleaning agent was left un-vacuumed in the back seat. Otherwise looked good, smelled good and clean inside windows. read more

I've been going to the Park St site in Madison WI for seven years now, getting exterior washes as needed and an annual interior cleaning. I've always been satisfied with the services provided. read more

Just had my car washed at the University Ave. location. The end result was that the back window was not touched at all. This was not the first time it happened to me at this location. When I saw dirty back window the first time, I thought it was a fluke. So I decided to give it a second chance. But this time it was even worse. The back window was as dirty as beforre my car went through the wash. I think they have blown their second chance and won't get the third for a long while, if at all. read more

Mister Car Wash - Car Wash Near Me - Madison, Wisconsin

Poor quality!! They stopped wiping down your car even with the exterior only wash and now they won't even spray your windshields before entering the car wash and usually the back window is not touched at all. Wish there was another option in the central Madison area. read more

Guy asks me to pull up. Over ten minutes later, still sitting here waiting. The dude wanted to argue with me that there were 4 cars in the wash-only lane - There wasn't. This place sucks every single time I am here. When will I ever learn??? read more

I like their monthly car wash club. They even offered a discount when I tried to leave during covid-19 but it wasn't them. I simply only felt it necessary to keep the monthly during snow months. The monthly package is a drive thru only option. They won't wipe down the vehicle upon exiting the car wash bay and you'll drive the vehicle yourself. You can get the vacuum and towel dry for $8 extra upon the visit with your regular plan pkg but it won't be billed ... You will pay that day. There are three tier pkgs. You can use any location but I still somehow forget to do so. The staff is sweet. The lobby area remains clean and orderly. More adult than the prior establishment in terms of decor. Popcorn machine remains which is odd to me given Covid-19. I have never utilized a detail service here as I patronize a local establishment for that; nonetheless, I trust the other reviewers. read more

Mister Car Wash - View from inside. - Car Wash Near Me - Madison, Wisconsin

Extremely nice staff but options are pricey. Don't pay for tire shine. It's no longer done by hand and isn't even visible.

4/17/2025, Mister Car Wash, South Park Street, Madison, Wisconsin Completed the basic wash Plus Interior clean (includes under wash, interior) for $32 plus tax, $5 tip. I did not pay extra to have the floor mats cleaned (and I did this at home later). There were only 3 cars in the entire location this morning so staff were not rushed. Inside was not cleaned well. There was small debris left in the door pockets. The door wells were dirty and not wiped down. As soon as I got home I vacuumed all and wiped everything clean. From Mister Car Wash I felt good about getting the winter salt off of the bottom of the car and the car wash was good, but the interior cleaning did not meet my expectations. There was also an initial high push to signup for the monthly service, which I'm glad I declined. read more

Spent almost $40 for interior/exterior wash today and I regret it. Call me crazy, but after paying for that, I expected to get into a car that didn't have s bunch of dust on the dashboard or dirt smudges on the door. I wasn't expecting detail- quality, but come on... how difficult is it to wipe the dust off?! I won't be returning here. This was the second time I've been disappointed. I'm done. read more

Improve efficiency of service Over 60 minutes spent at this location for a wash on a not busy day. 20 in line 20 once my car was in the vacuum area 20 to get my car into the wash line read more

Mister Car Wash - Staff standing around - Car Wash Near Me - Madison, Wisconsin

I'm a big fan of Mister Car Wash -- I've had a membership with them for about 2 years and I've been really happy. I drive a Honda CRV and the car wash is one of my guilty pleasures. I also live within view of the Park St. location, so a membership makes perfect sense. It's so nice that I can just drive up and pull through the automatic sensor for an external wash. I pay about $30 per month and go through once a week at least, so it's paying for itself easily. I REALLY appreciated that they didn't charge me during the month they closed for the pandemic. The charge was $0.01 on my account. My car is always thoroughly cleaned, my windows clear and my mirrors are wiped down on my way out. I do wish that they would space cars out just a bit more because other drivers make me nervous. I also haven't gotten an inside detail at Park St. yet because there is always a longer wait. I enjoy being a customer here and there are always cars in line, so I know Madison appreciates MCW too. read more

I was disappointed in my service from 2 years ago. When I asked why my floor mats were still dirty they told me that was extra, which I then paid for and stood there while they did them, but then I pulled around the block and checked. The door jams, the cup holders, and the backs of the seats were still dirty. What exactly did I just pay $45 for? read more

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The employees are always friendly and they take pride in getting your car sparkling. The current crew is excellent with great leadership!!!

I'm literally stuck in a line behind cars over 45 minutes because of their ridiculous system that allows cars in the express lane to come before the interior lane which makes no sense "because their just driving through" I paid 90 dollars for a monthly pass read more

The worst wash I've ever had. Paid for the highest cleaning package knowing my car needed it and the interior was barely touched. Like nothing was wiped down, barely vacuumed and dirt visibly still on the insides of the doors. I had to completely redo everything when I got home. When I contacted them regarding my wash, I never heard back. Save your money and do it yourself or go somewhere else. read more

Such a ripoff it's basically the same a gas station car wash and double the price and they ask for tips when they don't do anything. My truck was still wet at the end too read more

Mister car wash has steadily cut staff and slowed down service while raising prices. The interior is never cleaned well either. In the past I was lenient on this but now, with the long wait and high price, it's unacceptable. read more

Paid $45, not worth it. They didn't do a good job. Should've read Yelp reviews. Asked for vacuuming and was told that was part of package I paid for. Car is pretty clean to begin with, just needed vaccuming. Cup holders not cleaned not wiped down. Sorely disappointed this wasn't the case, could've done this myself. Here are the photos. read more

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Zero stars. Horrible experience. I paid $40+ for their service. In the end, the car smelled very bad, and the steering wheel and dashboard were all sticky. They use dirty towels to 'clean' the interior. Waste of money!!!! read more

Took our truck to the wash, ran it through. They clearly use cold water as we still had snow on the roof and snow on the tonneau cover (which now, because of the cold water will be a solid layer of ice.). This was not an extraordinary amount of snow so we assumed a car wash would melt it away. Guess I didn't realize they use water so Cold it won't melt snow. As we came out, we showed it to they guy who seems to be in charge. He said we could run it through again, that he would let the staff know that. We got in line and waited ,several cars now behind us. A staff person (different from either of the two we had dealt with) came up and we told him they told us we could go through again. He proceeded to tell us that they are not liable for the wash to clean snow off the vehicle, and that if we wanted to run it though again we would have to pay for it. When we reiterated that the other staffer said we could run it again, he rudely refused. We then had to have the cars behind us back out of the lane(and that lane/lot does not have a lot of room), and dodge around other parked vehicles to get out of the lot (thank goodness my husband is great at backing our Ram 2500 up - cuz forcing us to do that was taking quite a Risky liability all for the cost of a cold water wash. Customer service is non-existent here. Rather than make everyone back up, he could simply explain that while they normally don't guarantee complete cleaning of snow, in light of the cars in line behind us and the fact that we were told we could just run it through again, we will do it this one time. When I was in retail/service that is how we were taught to handle customer service. His disservice saved them Pennies on product, cost the business time while we turn around, cost the loss of a customer. Bravo. read more

Mister Car Wash - Snow (now ice) on roof and tonneau FOLLOWING a wash at Mister Car Wash. - Car Wash Near Me - Madison, Wisconsin

If I could give them a 0 stars ,be much happier . First Time and last time ever to this place went in for wash, around 11:15 am , wanted a rinse of mat and regular car wash . Time waited to clean mat and wash 40 mins . Understand that is busy no problem .My car came out wash still had snow underneath. Saw it - told a the worker they said it's best they can do at the time also she said if you like you can kick off the snow yourself . Question : why did I pay you for ?. I would like to say this so I paid that amount for car wash of 30 dollars to still see snow and dirt . They did bad job . Then one of the worker try to kick out the snow from my car so RUDE"" . You can't pay me back if you damage my car!!!!! Very mad & unhappy with this place !!!! Please if you can't do your job right don't open a car wash!!! For service 0 stars !! read more

Mister Car Wash - Car Wash Near Me - Madison, Wisconsin

The car wash was barely adequate, but then I noted that my cash box (about $10 worth) had been emptied. When I notified the company there was no response. So don't leave valuables in your car. Better yet go someplace else. read more

Very convenient and the staff is friendly, but the actual work is incredibly subpar. Twice I've had to ask them to redo the interior clean -- the sales attendant even said that it was a bad job. Definitely going elsewhere next time. read more

I have never felt more inclined to write a review for any service before this. If I could have given negative stars I would have. This was my first time visiting this car wash and I was will to spend a little more money on a good car wash. I thought it was a full service inside and out but without knowing or explanation of what to buy I bought the second most expensive service for $23. Yes $23. Ok I thought this should be good. after paying I proceeded to the car wash and there was a man who guided me in and brushed my front bumper and front windshield. Again I thought ok not too bad. Most of the time I get a self guided wash from Kwik Trip or something similar for around $10-12. I wasn't in this wash for maybe 2-3 minutes. I thought that's it?!? I supposedly paid for 6-7 service, undercarriage, wax all the goods. It spits me out at the end I sat there for a second wondering if anyone was going to come out. There were vacuums there but not included because I didn't get the inside paid for. Mind you there wasn't any one to ask about that. I pulled out and proceeded to dry my car off and it was ridiculous because it wasn't even clean!!! NEVER again will I go there and want to warn everyone not to get duped! read more

Wish I read the current reviews. Currently sitting in a short line mid weekday, not busy for 30 minutes just to get started on an interior/exterior. I can't leave because I'm blocked in. I wish I had been told about the new system before I gave them my credit card. Very concerned about the quality once I do get a chance to go in. Stay away. read more

They offer full service wash at this location, so those cars merge in line with basic wash cars and it slows the line a bit. The other thing that slowed the line a bit was the towel drying, which I greatly appreciate in winter! I'll gladly wait my turn for a solid $6 wash and towel dry. I wish they did this in Milwaukee. read more

Plan on about an hour to get a complete inside cleaning. Very short on help and way too expensive for what they offer. Not going back

I paid 38 dollars for car wash on August 16 (including 5 dollar tip, which I. ow regret). The next day they charged my card an additional 22 dollars for reasons that are unclear. I can't get anyone on the phone there, and no one has answered my messages. read more

If I could give less than one star, I would. Poor quality wash + extended wait times...they've somehow made their process worse by moving the vacuuming to the end of the wash. I give them 12 months before they're closed or bought out. Brutal. read more

Amazing service, every-time. I have had a membership here for about a year. I go often and I'm always impressed with how great my SUV looks. The staff are always so friendly, which is a extra bonus. The best car wash in Madison! read more

I have been to a location on East Washington in Madison but today was on Park Street so I tried Mr Car Wash there. Not busy at the time I went late morning. They spend too much time trying to upswell, and don't listen to what I need. Today I wanted interior and exterior wash, and to have my Weathertech mats washed, from and back. The car came through and I watched 4 of the most disinterested worker detail the inside of my car. Windows were smeared, and mats were soaking wet with puddles front and back. Door wells were not dried. I could still see winter salt and dashboard and steering column not wiped down. Dust evident. My car was not very dirty but I wanted mats washed down still muddy when I got home and tried to dry them. I took them out of the car and rug underneath mats was not vacuumed. I live in Fort and as such I didn't go back to Madison to show them how awful of a job they did. All this poor service for $27.00! I never had such a poor experience at East Washington location. I'll never go back to Park Street location. I suggest you not waste your money. Wait for a nice sunny day and wash your car yourself. Donate 27.00 to feed the hungry, or some other worthwhile cause. That's my plan! read more

Waited for more than an hour for a $40 interior/exterior clean, and drove away with a car with smeary windows and surfaces that clearly had not been wiped down. I expect better for $40. Won't be back. read more

For the last 3 years I've come here & head great service. I will never come back after today. They raised prices, cut staff, and cut service. Currently I'm in line for 30 minutes not moving because no one is working in the garage where they clean the interior before the car goes through the wet wash. Now I'm locked inline with cars in front and behind and on the side so I can't leave. Also they "no longer have drivers." So I'm to stand by while they clean the interior and then drive it through the wet wash tunnel myself and then park it and stand by while they dry it. No more dropping off the car, sitting comfortably in the lobby till it's all done and ready to go. read more