Very disappointing experience. I brought my brand-new car to this shop to have a new tire installed, and afterward I noticed damage to the rim. The car had never had any tire repairs or tire work done before this visit, so the damage was not something I had previously encountered or been aware of.
When I brought the issue to the shop's attention, they claimed the damage was already there. That explanation was frustrating, especially considering the vehicle was new and this was its first tire service.
I expected the shop to take responsibility and work with me to resolve the issue, but instead I was left feeling dismissed. Customers should be able to trust that their wheels and vehicles will be handled carefully during tire installation. Based on my experience, I would not return to this shop read more