I am deeply disappointed and frustrated with the care my dog received at Fallbrook Animal Hospital…read more I brought my dog in specifically for a severe ear infection, which can be life-threatening if left untreated. Despite spending over $500 last week for a culture and what was supposed to be a thorough examination of his ear, the vet failed to properly examine the ear drum or provide an accurate diagnosis. This week, after the culture results came back, I was told my dog needs a topical antibiotic ointment for his ear infection. However, they admitted they don't know if his ear drum is ruptured because they never performed the proper exam last week--the very reason I brought him in. Now, they want me to pay an additional $55 for an exam they should have done initially. When I expressed that this was unacceptable, Tiffany, the manager, dismissively told me I could find another vet because I'm "not a good fit." This is complete medical and animal negligence. My dog remains in excruciating pain with no effective treatment, and the clinic is refusing to complete the necessary examination or provide care. This level of neglect is unacceptable and dangerous. Ear infections caused by rod-shaped bacteria (RODS) can be fatal without proper treatment. As a pet owner in California, I know I have the right to competent veterinary care, clear communication about my pet's condition and treatment, and the ability to seek a second opinion if I believe the care is inadequate. I also have the right to file a complaint with the California Veterinary Medical Board if I suspect negligence or malpractice. I urge the owner of Fallbrook Animal Hospital to take this seriously. Denying care and dismissing concerned pet owners not only harms animals but also exposes the clinic to legal consequences. I hope this review encourages others to carefully consider their options before trusting their pets to this hospital. I will be taking action.

Today was my fifth visit and I brought both of my miscreants who at first weren't so happy to be…read morethere. In any event, the vet techs are ALL beyond friendly and helpful. You can tell that while this might be their job, they love all the lil fur babies that enter. Have always had excellent care and will continue to put my kids into their care!!!

Wow! Wanted to give a much needed update !…read more Shortly after I wrote my previous review my spouse and I decided to just push forward with training and board as our pup was completely out of control and tried snapping at a family member's hand. Our dog came back calm, orderly, and OBEDIENT! After a month long stay and many many wonderful updates multiple times per week we are confident he has made at least a 90% improvement on his bad behaviors and is able to calmly behave not only around us but his reactivity to other dogs has made a tremendous improvement. Shannon and Sierra are STELLAR! I'd also like to mention they did a home drop off for us (since I'm still heavily pregnant) and spent over an HOUR with my husband and I going over all of the new things he has learned + even took a walk with us in the neighborhood to address another issue we had with reactivity. We were left with a sheet of all his new & enforced behaviors to keep track of along with super chewer toys and treats. Excellent, excellent, excellent experience with this team and I highly recommend anyone who needs this service to pull the trigger and go for it! You will not regret your decision!

Shannon and Sierra are phenomenal! We boarded our 11 month old Boston Terrier. She happened to have…read moreher 1st Birthday with them. They bought her toys and celebrated her birthday without us asking :-). They were super communicative to us sending pics and videos. We will 100% be using them for all our boarding needs. Thanks Shannon and Sierra.

I cannot sing the praises of Michelle enough! When Monty returned from two weeks of Board and…read moreTrain with Michelle, he was a changed dog. He's not just a calmer dog, he's a CALM dog. We've had no out-of-control barking incidents; he can be tethered and remain quiet. He's very good on walks, moving from "heel" to "break" and back to "heel" again. He's very responsive to the "off" command, which we use primarily to keep him off the furniture and out of the kitchen. Last week we had friends over for dinner and after his initial excitement he was a good boy, lying nearby content and chewing on a bone. We even attended the Humane Society Walk for Animals at Kit Carson Park, and with hundreds of dogs and people and non-stop activities, he was again a very well-behaved boy. We are so appreciative of the work that Michelle did with Monty. He is now the dog we always hoped he would be - happy, well-behaved, and living his best life!

One year after Chewie's training with Cosmo K-9 Obedience, it's clear that Chewie has great respect…read morefor his trainer! The moment Chewie saw Chris, he recognized him and greeted him with such joy! Minding his manners of course. He's too smart to behave like a brat in front of his trainer. I recently reached out to Chris for advice on redirecting Chewie when greeting people since he sometimes forgets his manners and has no sense of personal space. Chris took the time to demonstrate effective techniques and offered practical solutions I'll be implementing right away. Chewie and I are incredibly grateful for Chris's continued support and the excellent training from Cosmo K-9 Obedience. Chewie has come a long way. I can't image life without the professional guidance and support from Costco K-9 Obedience.

We are originally from the Bay Area and were getting married at one of the Temecula wineries. We…read morereached out to another boarding facility, but Great Oak Kennels was the only one that allowed us to submit an application without a meet-and-greet. It was a huge blessing, considering we wouldn't be able to drive down for one before our wedding. In general, we were reluctant to leave our two pups, Milo and Enzo, at a boarding facility for the first time because we have never left them in another person's care who wasn't a relative. But we are so glad we did and that we had a wonderful experience! Naomi took great care of them for 4 days. She was very responsive, professional, understanding, and most importantly, kind. She gave them all the attention, love and care they seek and need. We were impressed with her clean facility and were relieved that she was able to separate the two dogs during meal time as requested. She was easy to work with when it came to the dogs' specific schedule and instructions, and she was very open and flexible to our needs when it came to pick-up and drop-off. We trusted her so much that we even extended their stay by one day! She was fantastic and we are so glad we know who to go to again for future dog boarding needs.

We relocated to Temecula from the Bay Area early last year, and we were very concerned about who we…read morecould board our senior dog with. Thankfully, we found Great Oak kennels and it has absolutely been a godsend! Naomi treats our baby, Bella Catherine, like a member of her own family. She doesn't have a problem that Bella has to have medications and her food softened and made a special way. Whatever Bella needs to keep her healthy and safe, while we're traveling is what Naomi and her staff do. And we are truly thankful for Naomi and all of the staff at Great Oak kennels!

Great dog training here! A bit expensive but wort the effort! They're always busy so needs to plan…read moreearly but my dog learn very well the basic obedience at 5 months of age...

Shout out to K9's Doggy Day Care and Boarding! Luke and…read moreMaggie May are always so excited to go play with their canine buddies--it's truly their favorite place! The entire K9 team is absolutely amazing and clearly love our dogs as much as we do. Play time is the best time, and I always know they've had a blast because they come home completely "dog" tired (the best kind of tired!). Thank you so much for loving and caring for our fur babies like family. We're so grateful! Highly recommend!!!

Rosa was awesome! She was so patient with us and our dog. His aggression was so bad and she really…read morebrought it down. She showed us how to react and not to react when seeing another dog and now we can introduce our dog to others safely. Thank you Rosa!!!!

When we first got Carl, he was extremely reactive, untrained, and could be aggressive in ways that…read moregenuinely scared me. I loved him immediately, but I felt overwhelmed and unsure how to help him. He had big emotions, big triggers, and no tools to cope with them, and I knew I needed someone experienced and compassionate to guide us. From the very first session, Lana took the time to understand both Carl and me--my concerns, my fears, and my hopes for him. She created a thoughtful and personalized plan that focused on helping Carl feel safe, supported, and more regulated. She also taught me how to read his signals, how to approach training with confidence, and how to create a calmer environment at home. Because of Lana's patience, expertise, and consistency, Carl has made incredible progress. The dog who once felt unpredictable and reactive now shows his sweet, loving, goofy side more and more each day. I'm so grateful for her guidance and would recommend Lana to anyone--especially those who feel scared or overwhelmed and want to help their dog become the best version of themselves.

This was our second time using the Escondido location, and it confirmed that this facility is not…read moreequipped or operated to responsibly manage large or anxious dogs, despite advertising itself as a professional daycare. During our first experience in May 2024 (boarding), our dog, Chika, was labeled anxious and given a "first strike" for snapping at other dogs. We had never received this sort of feedback before and were concerned. She was placed in private care for the remainder of that stay, and no further issues occurred. Between May 2024 and December 2025, Chika attended numerous daycare facilities in social play without incident. We gave the Escondido location another opportunity on December 20, 2025. Within three hours, we received a voicemail from Daniel (manager) stating that Chika was digging at and jumping on the walls and that the Escondido facility's walls are not as sturdy as those at the Miramar location. We were also told that she would NOT be welcome back at Escondido after that day. We do not dispute Chika's behavior, but the problem was the lack of management. We are paying customers and expect staff to actively handle the situation, not simply report it and escalate to removal or ban. There was no indication that reasonable steps were taken (removal from the area, breaks, walks, or calming measures) before contacting us. Notifying the customer is appropriate and appreciated; failing to attempt resolution is not. Chika was eventually placed in a cage for the remainder of the day, which was acceptable. However, communication did not indicate that efforts were made to reduce her stress or ensure her comfort. We paid $60 per dog (two dogs; our other dog's behavior was deemed acceptable) and expected professional supervision and care. There are serious safety and operational concerns. The facility has thin, easily damaged walls, is understaffed (per the manager and owner), and staff are not consistently present in dog areas. Dogs are sometimes monitored via cameras rather than in-person supervision, according to Daniel (manager). This location also maintains a low number of dogs, which aligns with how quickly dogs are removed or banned instead of being managed. According to the daycare, Chika may react this way because calmer areas stress her and busier areas keep her mind occupied--interpret that as you will. Interactions with Daniel (manager) and Brian (owner) were unacceptable. Brian called us on December 21st, which we initially appreciated as a chance to discuss the situation. However, the conversation quickly became hostile and dismissive, with Brian stating they "could bill you for the damage, but aren't," telling me to "take some introspection," and calling me "rude" and "ridiculous for asking for a refund." He also said, "open your own daycare and manage it how you want." All phone calls with management are recorded, so there is a record of these interactions. No accommodation was offered. Had a partial refund been provided, this review would not exist! The only professional interaction was with Whitney at the front desk. We love the Miramar location, and it's disappointing that our experience at Escondido came to this. Owners of large or anxious dogs should proceed with caution. This location does not actively manage stressed dogs or work toward resolution.

Our dog Poppy loves going to 24 hrs Dogcare. She enjoys playing with the other dogs and if she gets…read moretoo "frisky" they know she needs a timeout. The staff is professional and you can tell they really care about the well-being of each dog.

John was exceptional from the very beginning and remained professional throughout our entire…read moreexperience with Unlimited Pawtential. Niner (my pup) had struggled with our previous trainer, so I was a bit discouraged going in. But the moment Niner met John, I could see an immediate difference. John was patient, confident, and incredibly knowledgeable, and Niner responded to him right away. John took the time to understand Niner's needs and explained everything to me clearly, which made me feel supported and more confident as an owner. The progress we saw was amazing, and I couldn't be happier with the results. I highly recommend John and Unlimited Pawtential to anyone looking for an outstanding dog trainer!!

John was extremely prompt and professional! He was so attentive to my puppy and helped me correct…read morecertain behaviors that I was struggling with being consistent on. He even offers daily boarding which was tremendously helpful for me and my work schedule. Loved the entire experience, truly a quality trainer! Thank you again John!

Valerie has cared for my 2 adult cats for more than 12 years! She is articulate and detailed on…read moreall aspects of care and respectable in our home. She cares deeply about our pets and home. Her services are highly recommended! She is the best!

Wouldn't trust anyone else with my two big Shepard's and flock of chickens. Please give her a call…read moreif you need anything she's the best!!