Short Version: Norm helped me over the phone and in store and he was amazing! I had a wonderful…read moreexperience and will definitely be back! Long Version: I had been looking at getting into RC cars for awhile and had settled on a brand and model on my own after extensive research. Traxxas Bandit for $189 seemed perfect for me. It was reasonably priced with good standard performance and features. I was looking online but everywhere I saw one, it said "could take up to 10 business days for delivery" and I really wanted it sooner so I started looking around in town. A different store had one and they were nice enough but I didn't know the $189 didn't come with battery/charger and wasn't quite ready to spend the cash. When I WAS ready, I decided to call a Hobby Town instead because the other store was a little dirty and while the employee answered my questions, they weren't very personable and when I thanked them for their time but said I wasn't aware of the full cost and I'd have to postpone my purchase, they just kind of stared off and didn't say anything. Like they were annoyed I didn't spend any money after I took up only approximately 5 minutes of their time. Not the worst customer service but still far from the best. Norm at Hobby Town however was wonderful from the beginning. I perused their site to make sure they had what I wanted and called to confirm. Norm answered with an enthusiastic and upbeat attitude, answered all my questions, reserved the unit behind the counter for me and said "see you later" in a way that seemed he was actually excited to see and help me when I got there. When entering the store it was the same way, happy greeting and warm smile. I explained who I was and again he seemed excited. This made me feel very good about my choice to purchase here instead. Again he answered all my questions, made recommendations when asked for them and was even nice and acknowledged my children when they asked or told him something. We left the store smiling and excited to get my Bandit home and couldn't have been more pleased with our experience. Thanks again Notm, I'm sure I'll be speaking to you again soon!

I love this store the owners are great guys very helpful and happy to see them both doing well thru…read moreeverything. Really couldn't have better staff there everyone is helpful knowledgeable and friendly. Lucas is a really smart and quick guy knows what I'm after just about every time I come in. Only thing I can say bad about the plane is it's too easy to spend money haha. They give the term lhs a good name and I'm happy to come in browse their wares and spend money on cool things I don't need or the things I do :)

great place with loads to choose from and friendly staff one of the best hobby shops aroundread more

I bought a rc plane and it is my new hobby I come here a lot. The people are kind and it's…read moreaffordable.

I've been in here on busy Saturdays and quiet Tuesdays. I love the selection, the friendliness of…read morethe owner, and the quiet joy of the little boy in me at looking at locomotive engines. If you want to get a gift for a child in your life, especially a boy, that isn't the normal Toys R Us crap, come to a train shop. You'll love it. The cheapest sets are going to run you around $100, but they will still be of decent quality.

For the person who loves trains, like myself, I stumbled upon the shop day one in Kansas City!…read moreLucky me :) been jn twice in 4 days! And planning a trip back to test my engines! Owner and staff is great! I sold 6 plasticville buildings and a bunch of housing accessories knowing they had to resell so we both ended up happy with the deal :) I will be back to buy as I'm into the older O Guage Building and accessories it is a bit slimmer of items they have for my style but the newer trains/ buildings/ accessories, etc look amazing and decent prices! Im just an old school American Flyer guy. But track never goes out of style so I'll be back for sure to some items up :)

Stumbled upon this great little shop completely on accident. Met E.J. and was pleasantly surprised…read moreat how mmediately welcoming and nice he was. I had my 8 year old son with me and E.J. went out of his way to talk to and share some of his projects with him. The shop is well stocked and E.J. seemed quite knowledgeable. I'm recommending this shop to my friends. I'd especially recommend this place to anyone who's just getting started or a little nervous about gaming. I believe you'll be comfortable here.

We love the geekery, it's the perfect spot for you and your gang of nerd friends to gather and play…read moretcgs, Warhammer, etc. We have a huge group of coworkers/friends that show up weekly to play MTG together. They have plenty of seating to fit all of us, and they offer alot of high top tables as well for people playing Warhammer. Its always busy in here, they have pretty good pricing on snacks and drinks, and they always have the latest drops usually for new sets as well. The guys that work here are also super chill, we come in enough that they know us somewhat. Always super nice, and help out with anything we might need. If we are there super late, sometimes they lock us in on the table side of the store and just have us use the back door when we leave so it doesn't interrupt our game we are wrapping up. 10/10 one of our favorite card shops in KCMO to come and play at.

My family decided to drive down to Leavenworth for a fun afternoon (bet Michael Vick has never said…read morethat), and this was our first stop. What a neat store! It has three floors--the second level, which is the main level, has a large collection of Banbao toys, which are like Legos but cheaper. They also had many other cool things like models, marbles, and marshmallow guns (and plenty of other things that don't start with the letter M). The top floor had more toys, such as a wall of Playmobile, some German toys, and some more neat models, including models of Leonardi da Vinci's inventions that you can put together and actually make work. There are also some toddler and preschool level toys, like pretend food and Melissa & Doug puzzles and toys that teach skills like tying shoes. The bottom level is a model train lovers dream. We love looking at model trains but absolutely aren't into making them, but it was really cool to look around and see what a model train enthusiastic world is like. Customer service is great. I think we spoke with the owners, or at least some of the main employees, and they were super nice, showing our shy children some of the toys and letting my kids try them out. It was clear that they really love toys and their customers. We left without buying anything, but we're hoping to come back soon and give them our business!

Miracle workers! We had a last minute ask from one of our kids for Christmas and Dad's came…read morethrough. We were able to pay over the phone and pick up Christmas Eve day. Great customer service!

You can bring your own games and sit and hang! They have a little cafe that specializes in waffles…read moreof all types, a full bar as well. We found the last table (lots of tables but they get busy!!!) on a Saturday evening-- and brought wing span so we hung out, ate, and played for several hours. They have a ton of board games and accessories available for purchase too.

When I moved here, I was searching for a great game store, and we're in luck in KC because there…read moreare a couple great ones!! TableTop is an excellent stop for anyone interested in card games, board games, puzzles, unique finds, Warhammer materials, or groups to join! First of all, TableTop has an excellent selection of games and other related materials. I've never seen so many Settlers of Catan or Ticket to Ride expansions, but if you need them, they're available! They also just have so many games that I would have never seen before, so I always make sure to have a while to look around to find new things. Second--everyone who works there is SO GREAT and very, very knowledgeable. I can't tell you how much more exciting this makes the experience because they are willing to spend time and give options based on what you're looking for. During my last visit, I got to share some of the games I really liked, and we vowed to come back and share about our experiences next time! Love this place. Basically, I'd give them all my money if that was a feasible option. Thanks for all the great games, suggestions, and interactions, TableTop!

This is great place for all the Gumpla and gundum lovers. The owner was knowledgeable and helpful.read more

My go to spot for kits and import goodies for my son and self. The staff is friendly,…read moreknowledgeable, and fairly priced!!!

This location is clean, has ample parking, and has a ton of different figurines and model kits. I…read morewas quite excited that they had the most recent Tamagotchi Paradise release. However, I was disappointed that they marked up the toy $5 over MSRP. If they hadn't, this place would have been 5 stars. I'd recommend this shop to those that are into anime/are otakus.

It's great to have a store like this so close to home! Huge variety!! Hope it does well, go visit!…read more(:

Great service by all the staff on all my questions. They offered a professional opinion and great…read moredirection

This place is awesome!!! This is downtown Kansas City! It's situated north of the Plaza, and in a…read morenice busy area of town. Currently, the City is extending the Streetcar line, so there is a lot of construction barriers and road plates to overcome. The cute store has a nice private parking lot with 2 entry points. The employees are super friendly and extremely knowledgeable about the products. I was inquiring about leather paints for shoes. The clerk was provided awesome service making sure I understood the paint and all the needs to clean it up. I didn't feel pressured to purchase anything. They offered individual paints or sets for this particular type of paint. They had a selection of "specialty" colors that are made in small batches and a little more exclusive than the regular. Their open stock pens are glorious!!! Whether you are looking for an inexpensive Flair pen or Sharpie, or a more spendy Copic, you can choose from many different brands, and price points. They have canvases, and lots of blank bags, pouches, tshirts and other items that you can alter to share your art! They have numerous types of clay, molding clay, pottery clay, fine art medium and even novice kits. Prices: I shop a lot at other hobby and craft stores, so I would know if the Dick Blick prices are out of range. They aren't, in fact the prices were great! Stop by Starbucks and get a drink, and wander across the street and browse! i think you will love their selection and the wonderful atmosphere that appeals to your creative side!