Pros: They picked…read moreand up and dropped off and it was folded and smelled good. Cons: - pickup was late. Scheduled for 7-9am they didnt come until 10:30ish -drop off was also late was scheduled for 7-9am and didnt show up until 11am. - I weighed out the bag before pickup and it was 20lbs but i was charged 24 lbs when it got to them. I called and the manager told me that a few pounds isnt a big deal and i have to trust them and accept it. - i asked that only my 5xl shirts be hang dry but my wife's shirts didnt need to be. I had 5 shirts but in the end they charged me for 12 shirts because they did mine and hers hang dry. When i mentioned it again they said it is not their job to pay attention to the details and i should be thankful that they washed and folded my clothes. - $2lb is the most expensive place locally but this had good reviews so i thought it would be worth it but it was mediocre service. Overall it was nice having someone do my wash and folded but not with the overcharging and underwhelming service. I will be looking elsewhere.

I was using this service for about two months, I would run into a few minor problems here and there…read morebut I made sure to always communicate with management, my last and final straw was when I received my clothes and my black clothes had stains of bleach on it, when I called to speak to a manager I was given the run around and was also told my clothes arrived there like that. I tried communicating with them for about two weeks and was ignored. Find another laundry service. This company does not care about their customers.

Very caring owners with good service and optional delivery. Little more expensive than the…read morecompetition.

If you care about your high end clothing, DO NOT GO TO FORTUNE CLEANERS. I am extremely…read moredisappointed with my experience at this cleaners. I brought in a few linen blouses that fit me perfectly, and when I got them back, they were visibly stretched out and no longer wearable. Linen is delicate, but this level of damage is unacceptable. What made things worse was the complete lack of accountability. When I pointed out the issue to the owner, instead of trying to help or even acknowledge the possibility of a mistake, she raised her voice, started yelling at me and insisted that I brought the blouses in in that condition- which is simply not true. Now, in addition to paying $25 for cleaning one blouse and $30 for another one, I am left with having to purchase new blouses because of her lack of accountability. Good customer service goes a long way, especially when something goes wrong. Unfortunately, this owner chose defensiveness over professionalism.I won't be returning and would NOT RECOMMEND THEM if you care about your high end clothes being handled properly.

Service 5 stars, property really a 3.5-4. Helen on staff is a real joy to have when she's around!…read more 2 80lb machines (wish there were more of these), the others are good too but the 18's are a waste of space and money, would be better to have a few more high capacity machines instead. Property is clean with TV's and bathrooms, even 2 vending machines and change machines, but would be nice if they had an ATM or a change machine that took credit/debit. Again, Helen is a real help there, super friendly as well, and the rest of the staff is great too. Parking lot is a disaster some days, lines aren't clearly painted and people generally can't drive well in the USA. Best there is in the SOMA area, which is kind of sad, but then again most homes have washer dryers here too.

Horrible place. First, it's terribly dirty. There's mold on the face of all the washers, and what…read moreseems like years worth of dust. See pics. Last night came here and the woman inside told my partner around or before 10:15 I couldn't do a wash. We were told the night prior last wash is 10:30. She was rude, belligerent. I went in and asked if she said that to my partner and she said yes, last wash 10. The night before we were told 10:30. I said - it's not too late, we would be out well before close at midnight and that we were going to do a wash. She started coming over and slamming the washer doors around us, trying to intimidate us. For much of the time our wash load was in. When I asked her name, she went silent. She clearly isn't going a very good job of cleaning. I'm contesting the charges on my card and reporting this place to the state attorney general. You can't treat people this way or have dangerous washers with mold. This is the last thing I needed on a rough road trip for medical needs.

Could somebody tell me the punchline to this joke? After all the positive reviews, I couldn't wait…read moreto go because it's exactly the service I need. I called them twice with no return call. I went there once and couldn't find it because it's behind a mens entertainment bar. I emailed--no response--and decided to go again today. That's how desperate I was to use this service. I stopped in building C and was directed to building B and the door is locked. Is this place out of business? Is it closed for the day? No sign gave me any more information than I could surmise. All I know is I'm not trying to space again. Very unprofessional management which appears to pride itself on customer service but gives none.

They performed a symmetric and exact hem of my pants - just what I needed. It cost 15.99, on par…read morewith other hemming services in the area. They use a texting system to keep you updated on the status and cost of your items, which is nice transparency. My item was ready a day early, and I knew it from my phone. Will absolutely come again.

We were up in this area for a wedding, and my husband's blazer had a hole in it. We needed a…read morelast-minute quick sew fix before the wedding on a Saturday morning. This was the 3rd place he went to that finally agreed to fix his blazer. They had it done in an hour!

Great service. The owners are very friendly and they do the work on premises, which can be turned…read morearound very quickly if delivered in the morning. I always get the clothes nice and fresh and would recommend using this business.

Great customer service! Timely, helpful and fast. Highly recommend for send-out laundry…read moreservice/delivery.

GOOD LUCK DO YOUR OWN LAUNDRY! NO HONOR AMONG THIEVES BE…read moreVERY CAREFUL with any trendy or expensive This establishment will NOT do the right thing.......and return my stolen property.... And they are dishonest taboot! The customer is not right in this case the customer dead wrong for entrusting them. Very disappointed with their honor and loyalty boundaries. Petty theft is supported with these ppl.

Very well run and efficient! Staff was quick to help. Machines have fast runs which make for quick…read morein and out.

It was an old school laundromat that was well maintained and the attendant was very helpful and…read morefriendly. I would definitely use it again.

I've dropped off several items for alterations, hemming, and dry cleaning. If just for cleaning,…read moreit's been reliable. Alterations however, have been late several times. Mind you - this is after asking them when they could finish it by. Twice in a row items were late despite being charged "express" fees. I won't return.

Professional and careful dry cleaning of superior quality. Used for hemming and minor alterations…read moretoo and well done. Pricing is competitive. Highly recommend. Plenty of parking - it's in a shopping center.