Without a doubt, the ABSOLUTE worst customer service that I've ever experienced. The ladies…read more(receptionists) that answer the phone, are complete idiots! They can't even do basic math. Very rude and very unprofessional.

Absolutely the WORST customer service you will ever receive. The water softener itself is great…read more The installation was great. Need customer service? Good luck. My reverse osmosis quit working. Need service? Well, that will take 10 days - yes DAYS to reconnect to your WiFi. Billing issues? Good luck. I received a bill for over $400 (monthly payment is under $60). I was TOLD they changed ACH provider SIX months ago. Never contacted me - even with my email and phone number. When I called, obviously upset, they hung up on me. Very mature way to handle a customer trying to understand how on earth my bill is over $400. Oh and THEY never contacted me, but managed to charge me $17 A MONTH LATE charge for all the months they did not reach out to tell me they changed service for my automatic payment. I was told OVER SIX MONTHS they were going thru a list to reach customers. So, they couldn't email me? They couldn't call me in six months to tell me to re-register my automatic payment? $17 a month late charge for THEIR ERROR? Absolutely DO NOT RECOMMEND. Rudest customer service ladies you were ever find. I would give ZERO stars if possible.

Fred made his annual service call. On time, professional and this year wearing a mask…read more Fred is always provides great advice and is a wonderful resource. Highly recommend AIM and especially Fred.

Wonderful product and service. Fred is fantastic. Been dealing with them for several years and…read morewe are very happy.

He does good work and my insulation works as it should…read more He's fair and does the job asap I recommend him for any plumbing issues.

Daniel was very personable and knowledgeable. He and his young helper worked quietly and…read moreefficiently. I hardly knew they were there. After the new system was installed in about 1 1/2 hrs, he took time to explain to me how the system works. They did not leave any mess after their work was done. I would highly recommend Slabaughs Water Conditioning. Jeremy T

Awesome place to get your water softener salt, they have a drive through!…read moreThe building was formerly a bank...pull up to the old teller window, place your order, pay the nice cheerful lady...a guy loads the salt into your car for you. Its too easy

Warning, Do Not Use this business. They do not Know what they are doing. Totally incompetent…read more The inside of this business is totally disgusting, and nasty. It smelled like wet dog. I think they are living in this building. I will be contacting the Health Department. I would give AQUA Systems a ( - 5) if I could.

Got them to test the radon through a state run program last year , they cover the radon monitor…read morewith some some cloth and put them close to the door .. the results came out low but the results as 1 but i got a result from a company i paid myself and result came over 5 pci.. i never got the coverage for radon mitigation because of their result .. dont get this company i warn you

Helpful and friendly, I called and there was someone over to do a water test within hours. Tyread more

I contacted them now over a week ago. When I called I was transferred to another person, I left…read morehim my details on his voice mail and asked him to call me back. Still have not received a return call!!

I highly recommend this business for any of your water testing needs and I'm happy to be the first…read moreto add this small company in Yelp. Although it is located out of Fort Wayne, IN, I worked with the representative from the South Bend location. The representative is named Dian and I cannot say enough great things about her work ethic and her ability to explain the issues in a sensible manner. She was always available by phone and text (even after normal work hours!) to assure I was getting the best service. We need to have the well water tested at my Dad's home as part of the VA loan selling process. We had a slightly elevated arsenic level over the EPA standards and Dian worked with me to better understand the situation and walked me through the process on how to remedy the situation according to county guidelines. Customer service like hers is rare these days and that is why I am giving a "first to review" shout out to this company and Dian as its exemplary representative. If you have any water testing needs, this is the first place to call!

Starting with the initial sales call, very friendly and no smarmy pitch. Installed within a week…read moreand the installer was very friendly and professional. About a month in, we had a minor issue on Christmas Day so I filled out the online contact form, crossing my fingers that they would get back to me next day. Within a half hour I got a call from the owner! Again - on CHRISTMAS DAY!! Service was out the next day and took care of everything. Super impressed and am so glad I chose Hawkins!

Hawkins is a fantastic company to work with. Everyone from the people answering the phones, to the…read moreperson who came out to test our water, to the technician who installed our equipment were courteous and thorough. Calls and questions were handled promptly and our water has never been better. We would not hesitate to recommend them to anyone. Bill F.

Needed a water softener replacement badly for a while. Called Larry's number and was quickly…read morescheduled for a visit to check it out. He is prompt, professional, knowledgeable, friendly, and patient. His wife is a very nice lady and quick to return calls. I would never use anyone else after this experience. I am so thankful for Larry and his service. As soon as everything was installed the results were instant. He goes above and beyond. He even helped my dad bring in groceries lol If you need help with what they provide, this is the way to go!!!

Larry's came out Thursday, on time and fixed my softener. It was a minor repair, he was able to fix…read moreit fast, was very nice, changed $60.00. Last time I had someone out to look at it was over $100. And no repairs were made, just reset it! Will only use Larry's if need something again

Kevin Canney came to my home the day I called to say my old water softener had quit working . He…read moreshowed me the metal filings and said this particular water softener was no longer being manufactured and with the age being 13 years it was time to replace the softener. I had a time crunch requiring the new softener to be the next day. Kevin assured me the unit they sold would be great and could be installed the next day! Perfect for me. The installer who came the next day was very kind and professional and within less than two hours my new one was installed and ready to go and my old one was hauled away. Canney's Water Solutions has been delivering salt to me for the past 13 years so I knew I could trust Kevin Canney to take good care of my needs for the new softener. I recommend Canney's Water Solutions for your water softener needs. Great value....great service!

Canney's has always provided prompt, competent, and friendly service. We have used them for years…read morefor our water softener and the delivery of water softener salt. They even helped fix a plumbing error committed by someone else!