Tri City Came out to our house the day after the storm on Sunday, March 30, 2025. When AEP turned the power back on, 220volts were sent through our house, frying some outlets and a television. We immediately shut off the power at the electrical box and called Tri City to figure out what went wrong. They came out and checked everything and determined there was a frayed neutral line coming from the transformer to the pole in our yard. They were professional, courteous and very knowledgeable. It took 3 calls to AEP to get them to understand the issue, but we finally got power back on by Wednesday. Thank you! read more