We hired this company to remodel our bathroom, and early on decided to include other rooms in the project, which turned out to be a devastating experience.
They caused a water leak from the second floor bathroom to the first floor, which damaged the ceiling downstairs; the tiling and grout in the bathroom was installed extremely uneven and crooked; they cracked the toilet sewage waste pipe while trying to uninstall the old flange; they installed a fractured joint for the new shower plumbing; and they used an older technology that most other contractors (that we've talked to to fix everything) no longer use to finish the shower pan. And that was just the bathroom!! In the other rooms, they damaged the doors while trying to install new door hinges and painted them with the wrong type of paint, the paint is peeling off on every door (not even two months after they were painted).
The crew installed new ceiling lights (which we now have to pull a permit for ourselves since the contractor "didn't plan on doing it")(also they are an older canister style fixture that is still produced but not the most modern thing; they don't sit flush with the ceiling) that are not properly secured to the ceiling, so they pose a falling hazard, PLUS the crew removed the cases from each light fixture where the wires are supposed to be protected, so now there are exposed, very lightly protected wires that pose a fire hazard if their coating gets sheered (which is apparently pretty easy to do since the wires aren't properly protected), PLUS they failed to staple the wires down (despite repeated reassurances from the contractor that they had) which only exacerbates the previous issue of a potential fire hazard.
In addition to the craftsmanship concerns, the contractor's crew was ultimately very unprofessional. They sat a heavy saw down on hardwood floor in one of the bedrooms and operated it there, causing noticeable scratches to the floor; they smoked indoors without any sort of permission; they threw cigarette butts in the driveway, street and flowerbed in front of the house; they used our personal gardening tools to mix concrete and then failed to wash the concrete off properly; they poured excess concrete next to the side of the house (where it solidified on the grass).
Unbelievable. read more