I strongly recommend against selecting MiselBerger Inc. for HVAC services. Prospective customers should exercise caution and ensure that any proposed system is independently verified for proper sizing and design before proceeding with this company. Or, just don't hire them at all!
MiselBerger Inc. recommended, sold, and installed a central AC system that is fundamentally incapable of cooling the 2nd & 3rd floor of our home, as agreed upon in the contract for their services. From the outset, the system has failed to perform its most basic function: maintaining comfortable indoor temperatures. Even while running continuously at maximum output, it struggles to bring the 2nd floor below the high 70s during late spring and summer weather conditions.
MiselBerger Inc returned to our home more than five times to inspect the system and attempt modifications or fixes in the weeks after initial installation. None of their interventions resulted in a reasonable indoor temperature. After the repeated visits, they eventually gave up, blaming our "leaky house," rather than taking responsibility for their own errors. At no point did they acknowledge the improper sizing or offer a meaningful solution, refund, or corrective action.
We eventually sought an independent evaluation from another HVAC contractor. That assessment confirmed what MiselBerger Inc. refused to acknowledge: the system they installed is significantly undersized. They installed a 2-ton unit (24,000 BTUs) for a space that requires approximately 33,000 BTUs (2.7 tons). This is not a minor discrepancy. It is a clear failure to perform basic load calculations and recommend appropriate equipment.
We relied on MiselBerger Inc's expertise to guide this decision. Instead, we were sold a system that was never capable of meeting our home's cooling demands on the 2nd and 3rd floors. MiselBerger Inc failed to perform due diligence and left us with a costly, ineffective system that cannot do the job it was sold to do. read more