Texas Orthodontics for Kids has been fantastic with my daughter's braces. Everyone at the office…read morehas been so friendly. The orthodontist even called the day after to see how she was doing and if we had any questions. I appreciate that they accepted my insurance and made it easy to afford. I give them an A+ for great service and have recommended my friends to go see them.

Very good experience ... Dr Graves is so friendly, professional, and skilled - as are the other…read morestaff I encountered. They worked to find options and solutions for an older man with no insurance - very much appreciated !

Unfortunately, Mirror Lake Dentistry has been closed for quite some time like 6 months so my wife…read moreand I needed to find a new dentist. My life found this place. This place is like no other as it reminds me a mini mall but for dentist specialties. I went for a cleaning and x-rays. My appointment was around 7:30am and I was down out in 50 minutes which is not too bad. I wish I knew about the mini-arcade that they have in there, but then again I would be occupied and not want to have my appointment nor head to work. The only downside is they do make you fill out a lot of paperwork and it is on your phone which sometimes it makes it hard to fill out. I wish they have an option to send it through email and fill it on the computer as doing it over the phone can be tricky. Xrays was not too bad, they have this machine that does a 360 xray which was fun, they do the other x-rays which where they stick the film in your mouth and take a snapshot. It is not too bad, but that takes around 20 minutes. Then, they did my teeth cleaning which took around 15 minutes. I spent the other 10 minutes waiting to get my teeth clean and then 5 minutes for the dentist to come in and check out the teeth. Overall, I do not mind coming here for my future visit. Staff was nice and friendly and patient.

DO NOT GO HERE. They never take X-rays, I think in my 3 years as I patient I had x-rays done twice…read moreand one was only a PA (single tooth not full mouth) for an emergency. Went to school to learn more about dentistry because they diagnosed me with periodontal disease at 20 telling me I had 7-8 mm measurements. Once I was able to probe myself the deepest depth i measured was 4mm. Had an implant placed and they didn't even take my BLOOD PRESSURE before administering anesthetic. Now that I know what I know, I probably didn't even need to have that tooth extracted but that's why I added the responsibility to my plate to advocate for patients. I really wish someone in that entire building had some good morals on them and would've explained to the ME, a 20 year old naive PT, there are so many other options and other providers. DO NOT GO HERE. And I'm sorry if you work there I would hate to feel driven by money and not patient health.

Nope. Got braces installed and DDS, Orthodontist George Jacobs stated that he couldnt fix my…read moreunderbite and or midline. Referred me for oral surgery, which I was not opposed to and paid for the consult. Just so that the oral sugery can tell me that my underbite was mild and that braces mid-line correction treatments would help. By the way they estimated my 18month treatment for $12,000. Insurance covering 9 and 3 out of pocket. My family of 4 are all patients here and have been for years . It used to be good. Now its a processing center.

I've had braces for 4 years and they have never cut me and they are all very nice up the at Harris.read more

My son just got his braces on with Kristen at the Forney office. She is heaven sent. So sweet,…read morehelpful and informative. My son just kept saying 'she's so nice'. Can't wait to do out follow ups with her!

DO NOT GO HERE In…read more2024, my appointment was cancelled without my knowledge. In May 2025, I had two extraction appointments scheduled. I was contacted while at work and told I had missed an appointment, but my actual appointment was the following day. Weeks later, I was informed the day before another appointment that it had been cancelled and I was being referred to a specialist. Months later, I was notified that my treatment could resume, and an appointment was scheduled six days later, but again, the day before the appointment, I was told my referral had expired. Today, I went in for a dental evaluation, and the office refused to allow me to see my dentist. I was told that the office would inform my care team, who referred me to them, that I need a specialist. I stated that I wanted to continue seeing the doctor and that I had already requested my referral be renewed by my Primary Care Team. I was then told they would call them directly. When I asked them to also inform my team that my appointments had been repeatedly cancelled without notifying me, I was told that I was not welcome and not to return. As a result, I am currently without care and must restart the referral process. These repeated last-minute cancellations, conflicting information, and being denied care disrupted my treatment and caused significant delays.

This review comes with mixed emotions. My experiences here have not all been bad…read more I was a patient at this office for over four years. My hygienist, Bev, is simply amazing, and I truly hate that I have to leave her. She is the reason I stayed as long as I did. Over the years, I have seen constant doctor turnover, which leads me to believe this is a training facility. Because of that, I strongly caution patients to be very careful about what procedures they have done here. What should have been a routine procedure was handled poorly. In my opinion, the doctor chose profit over doing what was right, which ultimately cost me more money and led to unnecessary additional work. While they did offer to correct the mistake, by that point I had completely lost trust in the team. To be clear, my main issue is not with the clinical staff, but specifically with Jenny, the office manager. Unfortunately, she lacks professionalism, maturity, leadership, critical‑thinking skills, and basic customer service and patient‑care abilities. It took 7-8 months to get even partial resolution to my issue, and somehow, I became labeled as "the problem." This stemmed from her inability to have difficult conversations or answer direct questions. It is disappointing to see leadership project their own professional shortcomings onto patients, turning the situation into victimization and labeling the customer as problematic instead of addressing the real issue. Do better and find a role that better suits your strengths--this behavior is a poor representation of the company. Overall, for simple maintenance and cleanings, the team does a great job and I would recommend them. However, for anything beyond basic care, I strongly suggest seeking treatment elsewhere. Danielle Jones

I saw a lot of local magazine ads for this office and since I am new to the area wanted to check…read moreit out. After waiting 20 mins because they didn't notice me in their waiting room I went back for X-rays and exam. They told me I had a serious situation that required a root canal and crown $4000! BUT if I got the procedure done that week they were running a "SPECIAL" $500 off. I've never heard of such a thing. I passed on the procedure and went to specialist and he saw no damage to that tooth!! I'm so thankful I found another dentist, this has left a bad taste in my mouth. Also I received an invoice from them this week for a cleaning that I had a year ago!! They said it takes insurance a long time, I've never had insurance take a year. I would advise anyone NOT to go to this dentist. I may have had just simply a bad experience, but my gut says they are unethical.

Extremely Disappointed - Unethical Billing Practices and No Accountability…read more I am deeply disappointed with the experience I had at this dental office. I was charged for a treatment (laser procedure) that was never performed. Despite multiple attempts to contact the office--via phone and email--I have yet to receive a refund or even a proper response. Every time I called, I was either put on hold indefinitely or given the runaround with no resolution. My emails have gone completely unanswered. This lack of professionalism and accountability is unacceptable. It is unethical and completely wrong to charge patients for services that were not rendered and then ignore all follow-up communication. Patients deserve transparency, honesty, and respectful treatment--not to be taken advantage of. I'm writing this to warn others: please be cautious before trusting this office with your care or your money. No one should have to chase down a business for a refund that is rightfully owed. I hope this review encourages the team to re-evaluate how they handle patient concerns and billing. Please do not go there!!! Read this. They don't care about you they only care for $$$$$.

They tell you a price and give you a dental plan then after you pay they switch they switch dental…read moreplans, the original dentists is not there any more. Then im not getting what was in the original plan and they want more money. You can't talk to dentists about what was discussed she is not there. I see a lot of co.plaints like this about them .The office manager is the rudest person ever. They won't even try to help.

Bad experience from the get go. I couldn't even understand the Asian guy who answered the phone…read more They were way too concerned with all the billing details instead of addressing the insane pain that I was in.

My husband and I had a really great experience here…read more I have anxiety in the dental chair and they were so accommodating and understanding. They constantly made sure I was doing ok through each visit I've had there. They explained everything thoroughly. My dentist is a hoot. He constantly tried to make the experience delightful and make me laugh. The staff here is friendly and patient and very helpful.

Avoid Ideal Dental; it's far from ideal! No one picks up…read morethe phone when you call. Tried multiple times. Randomly switch dentists and not give you the one you made the appointment for. Overcharge for basic x-rays. Refused to do any work unless you agree to deep cleaning first. No other dentist has required that. System is always down whenever you request paperwork. Will never return.

I have had a great experience with Dds Taylor he numbs my mouth well i have been going to them…read moresince 2018 . I have had all kind of dental work did . These people or top notch on quality care.The front staff is very professional If I could give 10 stars i would.

I previously have gone to Taylor my entire childhood. I have severe trauma and have been afraid of…read moregoing back to the dentist. Every time I would feel *everything* while he drilled into my teeth. I would cry and ask him to stop, and he would get irritated. He never gave injections properly. I potentially have nerve damage, as the entire right side of my face droops and I no longer smile straight. I went to a new dentist, and today they drilled into fillings that were previously done by Taylor. There was decay that was left there underneath the filling. Taylor did not remove the cavity completely. I now have to get a root canal on one tooth and three crowns. I had to go to Taylor several times for these same teeth, each time I still went home in pain. He never solved the problem by getting rid of the decay. I am only 22 and have to get a root canal because of this. He is evil for doing this to me. Avoid going here at all costs. There are several other dentists nearby that will work with you with costs and make sure you are comfortable the entire time. I didn't feel a thing with this new dentist.