Compassionate and quality care for a root canal. After receiving a recommendation for an implant,…read moreI decided to get a second opinion. Dr Fossum saved my tooth and completed my root canal! He and Mark, his dental assistant, were very good at keeping me calm during the procedure.

Up front, I want you to know, this is a NEGATIVE REVIEW. I…read morewent in to get an opinion on whether I needed a root canal redone. I did not have the CT scan done and talked to the endodontist for around 15 minutes. I was billed for having the CT scan and some other charges along with it. I was told I'd get back the difference and they'd call me. A month later, no call. I was then told a month later, after a call, I'd be getting around $200 back and someone would be calling me. No call. I called back a few weeks later and was told they didn't know about it and someone would call me back. Again, no call. It's now more than 2 months later. I'm not sure they really care, and I'm sure they're just going to keep my money. Why does anyone have to pay the full out of pocket expense up front being told they'd figure out how much they own you back anyway? Even after this review, I won't be surprised if I never hear from them.

Unfortunately, Mirror Lake Dentistry has been closed for quite some time like 6 months so my wife…read moreand I needed to find a new dentist. My life found this place. This place is like no other as it reminds me a mini mall but for dentist specialties. I went for a cleaning and x-rays. My appointment was around 7:30am and I was down out in 50 minutes which is not too bad. I wish I knew about the mini-arcade that they have in there, but then again I would be occupied and not want to have my appointment nor head to work. The only downside is they do make you fill out a lot of paperwork and it is on your phone which sometimes it makes it hard to fill out. I wish they have an option to send it through email and fill it on the computer as doing it over the phone can be tricky. Xrays was not too bad, they have this machine that does a 360 xray which was fun, they do the other x-rays which where they stick the film in your mouth and take a snapshot. It is not too bad, but that takes around 20 minutes. Then, they did my teeth cleaning which took around 15 minutes. I spent the other 10 minutes waiting to get my teeth clean and then 5 minutes for the dentist to come in and check out the teeth. Overall, I do not mind coming here for my future visit. Staff was nice and friendly and patient.

Estoy intentando comunicarme desde hace un tiempo, para agendar cita para mi hijo, él ya está…read moreregistrado pero me cuelgan la llamada, las recepcionistas no hacen el trabajo bien, en ves de colgar me gustaría que me digan si van agendar cita a mi hijo o sino para conseguir otro dentista... Estoy decepcionada de este lugar. Las mujeres de recepción deben contestar las llamadas

Doctor Attar did a root canal for my wife and this was the best experience she ever had with a…read moredental procedure. Very kind and professional and the staff was very friendly and knowledgeable.

I had an infective tooth that had a root canal. The DR was able to explain everything to me and…read morehelped me through this painful issue. They provided top notch care, listened to me and provided a great experience. This is my forever endodontics home. Great office experience as well.

I recently had some discomfort in one of my front teeth and scheduled an appointment with North…read moreTexas Endodontics. From the moment I walked in, the experience stood out. The front desk staff greeted me warmly and professionally, immediately setting a positive tone. I was then brought back for my initial diagnosis by the dental assistant, Denise. She was incredibly thorough, friendly, and took the time to explain what she was doing throughout the process. One thing that really impressed me was how advanced the technology was. The imaging and diagnostic tools they used were clearly state-of-the-art, which made the evaluation process feel very precise and reassuring. At many medical offices, you can feel like just another number, rushed in, rushed out, and treated more like part of an assembly line than a patient. That was absolutely not the case here. Every member of the team was personable and genuinely focused on patient care. I never once felt hurried. Instead, the staff took the time to make sure I understood everything and felt comfortable along the way. After the initial x-rays and testing revealed the issue, Dr. Berto came chairside. His chairside manner was exceptional. He carefully walked me through the images, explained exactly what the tests revealed, and discussed the procedure in a way that was both clear and reassuring. Again, it didn't feel like I was just another patient moving through the system, he took the time to make sure I fully understood what was happening and what to expect. The procedure itself was completed in less than an hour, Dr. Berto kept checking in with me to ensure I was ok, and the entire team continued to be attentive, caring, and professional throughout. Afterward, the post-procedure instructions were explained clearly, and both Denise and Dr. Berto made sure I felt comfortable before leaving. I'll also add something that really surprised me: a day later I have zero pain from the procedure, and more importantly the original tooth pain that brought me in is completely gone. That may just be my personal experience, but it's definitely worth noting. Overall, the combination of high-end technology, exceptional professionalism, and genuinely personable staff made this one of the best dental experiences I've had. I would highly recommend North Texas Endodontics to anyone needing endodontic care.

Staff was very welcoming. I had to get a root canal on a tooth in a difficult area. I considered…read moregetting anesthesia because I was very scared and didn't think I could go through with it with just local numbing. Dr. Regan really put me at ease. This office also seems to be equipped with the latest tools/technology. I highly recommend the practice.

Dr Gulati is an excellent endodontist and really worked to make sure my root canal was as relaxed…read moreand pain free as possible. I could not recommend enough. That being said, you need to really look over your EOB (explanation of benefits) and make sure everything is correct. We had to pay out of pocket because our insurance information wasn't available yet as my husband had started a new job. They filed for us later after we had our info, and the insurance greatly reduced the amount we were to pay. After finding out we were due a refund I contacted their office and was told the person in charge of all that had unfortunately had to have emergency surgery, which is completely understandable. Over a month later after reaching out again, we finally had a check written out to us for $1000 when I knew by the EOB I was owed $1700. After discussing it with the person, she did write another check of $700. I'm truly hopeful it was an honest mistake, but I would caution anyone to check every insurance EOB and make sure you are being charged correctly.

Still waiting to be seen after 1 hour and no one at front desk. No word. Should I just leave?read more

Dr. Dee was amazing. She and her staff got me in, back, and done before I knew what happened…read more Highly recommend her for a root canal. I actually fell asleep.

This office won't even make an appointment without a referral from a dentist. If you know you…read moreneed endo (from previous experience, and Endo really isn't something you want to put off. Luckily, I found 2 other Endodontists that had availability and one of them booked me right away. I guess they are so busy they don't want any new patients. Not sure but I was not impressed with the lack of empathy from the person that answered the phone. If you know you need endo, you know you need endo - I think the lack of trust in a patient for knowing their own body is a pretty big insult. Like I said, there are plenty of other Endodontists that don't act this way... I'd skip this place and look elsewhere.

I have been going to this office for years and these ladies are dedicated and fully focused on each…read moreand every patient. I have had the best experience and will stick with them forever. From cleanings, to implants/crowns, they know what they're doing and so kind and supportive while doing so! I had an unexpected complication with an implant and they helped me through the entire process, not only with their job, but with support and encouragement, giving me hope and leaving me fully satisfied when the process was complete. Highly recommend choosing LS smiles as your dentist!! You won't be disappointed!

Dr. Danette has been my dentist for over 20 years. A very skilled dentist (she actually teaches…read moredentistry as well as has her own office). Just had a filling today and it was completely pain free, as well as reasonably priced. Highly recommend her. Located in Rockwall, an easy drive from our home in Garland.

I will start this post by saying my daughter loves Dr. Pollock and her team. They treat her with…read morekindness and care as she has extreme anxiety when visiting the dentist. My issue comes in with the business office and their less then stellar practices. We've always paid our estimates at time of service and any additional balances in instances where the estimates may have been slightly off. They continue to state that we have a "family" balance that has to be paid before they will schedule follow up visits. This balance has been reviewed with the business office against the EOB from my insurance in which the EOB does not reflect any patient responsibility. They are trying to balance bill for amounts they should contractually be writing off. This alone has put a bitter take in my mouth and forced me to start looking elsewhere for treatment. ​

I have nothing but amazing things to say about our experience with Rowlett Dental Associates. I…read morecame in for my regular cleaning, and brought my 22 month old daughter with me. I was nervous how she would handle the process and ultimately was worried she would make a scene. The absolute opposite happened because of how sweet and thoughtful the staff was. Shout outs to Gretchen, Alexis, and Allison for going above and beyond for my girl to make sure she was content and happy while I was having my cleaning. They absolutely didn't have to do what they did, but it made all the difference for me and my daughter. I'm so appreciative and even more excited to bring my daughter in to their office for her first dental appointment ever next week.

Love Dr Merchant, she is kind, patient and gentle when doing my dental procedures. My last visit I…read morespent a good sum of money to handle my dental needs, including X-rays and I paid everything up front. A month or so later they let me know I had a balance for a X-ray that I felt I paid for already and we go back and forth about and I request an itemized bill (that I never received) because I did pay for one. I was not in a rush to pay for this as it was right before Christmas but the notices were harassing and threatening to take to collections. If you cannot train your office staff correctly or manage accounts better then void the charge. I shouldn't have to pay extra after spending over a thousand for my visit up front when I already paid for the X-ray before my actual dental procedure. I did pay it but am still receiving harassing notices to send me to collections.

I've been a patient of LM for a few years and haven't had any significant issues to date until…read morerecently. Full disclosure, I went nearly the last two years without a cleaning, which certainly contributed to my current situation. Last week, I, along with many other employees, was unexpectedly laid off by my employer. As my medical and dental benefits were only good for the remainder of the month, I reached out to my providers to use my insurance while I could. LM was able to fit me into their schedule on short notice for a standard cleaning. Upon arrival, they required updated xrays, an unexpected expense, but a necessary one according to them. After reviewing the new xrays and performing a gum depth test, my hygienist informed me that while I had no cavities and it was evident that I brushed regularly, I still had some below the surface plaque that would require a deep cleaning that would cost me another $150 on top of the $60 I had just paid for xrays. I told them of my situation and that I was only planning on receiving the cleaning that would be 100% covered by my insurance. I also hoped to file on a second policy my wife had (which it later turned out did not cover me). I left without a cleaning, reviewed my options, and determined that I couldn't afford the additional expense given my financial situation. I called LM back the following morning to let them know of my decision to have a standard cleaning and to forego the deep cleaning until a later time. They offered to let me pay in two installments of $75. I politely declined. At which point I was told I had no choice in the matter. I could either pay for the deep clean or not get a cleaning at all. I informed them that I simply couldn't do that and was told that perhaps I could come back in the future then when I had better insurance. I was pretty floored, to be honest. I dont expect anything for free, but I would have appreciated some kindness and empathy, which I did not receive at all. Their commentary regarding my insurance also felt below the belt. Now, it just feels as tho it was a money grab on their part, forcing me to pay for xrays and then refusing to provide the cleaning my insurance would cover. It's an embarrassing situation, to be honest, and the employees at LM Family Dentistry made me feel rather small. It's not something I would wish on others. When I do get new employment, hopefully soon, I'll be seeking out a dentist practice that cares about their patients. I would encourage you to take your business elsewhere.

Great dentist, great staff, been a patient for many years. Love them! Always reliable and…read moreunderstanding and very caring.

I absolutely love this place. I can trust everyone there. I was able to be taken care of with ease…read more The dentist always answered all my questions and walked me through in detail the things she wanted to do and why. I traveled for this dentist across states.