During my Brazilian, the wax kept getting stuck and ripping over very sensitive areas. However, on…read morethe left side, it was by far the worst. 4 times, she put more wax over the large, stuck peice with no success. Then, she tried to rip the chunk of wax piece by piece, then tried to cut it off, both of which were extremely painful. I was trying to stay calm and hold back tears but was sweating profusely and shaking. She kept apologizing, saying "I'll never forget this", then blamed the thickness of my hair and told me this could be prevented if I purchase the salon exfoliating wipes. After 20 mins of failed attempts, she called in her manager. While I was on the table still, they used me as a "teaching moment" or training. If the technician needs training, why is she working with paying clients? Finally, they got it off and had to leave patches of hair because my skin was inflamed. I was trying to stay calm to not make the technician feel bad, but she should not be working with clients. During my wax, I feared serious injury and did not feel safe. I was expecting to have my service comped and was shocked when it wasn't. So, I paid and left a tip, I really didn't know what to say. I've had many waxes before at 8 different salons but NEVER an experience like this. This felt unsafe and reckless. I'm disappointed in the training of the staff. I should not have had to experience this. I most likely won't be getting a Brazilian again... at European Wax or anywhere else. Please, please, please do your research before booking with European Wax.During my Brazilian, the wax kept getting stuck and ripping over very sensitive areas. However, on the left side, it was by far the worst. 4 times, she put more wax over the large, stuck peice with no success. Then, she tried to rip the chunk of wax piece by piece, then tried to cut it off, both of which were extremely painful. I was trying to stay calm and hold back tears but was sweating profusely and shaking. She kept apologizing, saying "I'll never forget this", then blamed the thickness of my hair and told me this could be prevented if I purchase the salon exfoliating wipes. After 20 mins of failed attempts, she called in her manager. While I was on the table still, they used me as a "teaching moment" or training. If the technician needs training, why is she working with paying clients? Finally, they got it off and had to leave patches of hair because my skin was inflamed. I was trying to stay calm to not make the technician feel bad, but she should not be working with clients. During my wax, I feared serious injury and did not feel safe. I was expecting to have my service comped and was shocked when it wasn't. So, I paid and left a tip, I really didn't know what to say. I've had many waxes before at 8 different salons but NEVER an experience like this. This felt unsafe and reckless. I'm disappointed in the training of the staff. I should not have had to experience this. I most likely won't be getting a Brazilian again... at European Wax or anywhere else. Please, please, please do your research before booking with European Wax.

Super disappointed! My wife scheduled an appointment and drove a half hour for an eyebrow wax. She…read morereceived a confirmation email and was excited about the visit. Upon arrival there was a note on the door that said "one person only". She was with our 8 year old and the email mentioned NOTHING about this requirement. She was not about to leave our sone alone and the person that greatest her gave no empathy emotion and ended up turning her away. She said "we sent you an email" and double checking that email it said nothing about the restrictions.

I had an appointment on Tuesday for a haircut and overall I hate how it looks the only thing I like…read moreabout the haircut is the length and the face shape on my left side, but my right side is a mess She gave me bangs when I didn't ask for bangs. I asked her to thin my hair out with thinning shears and the crown of my head where I said needed since that's where all the weight sits causing a migraine. I came in thinking I was gonna get relief for my migraine because of the weight of my hair (did get some relief from cutting 2-3 inches off) and it's Saturday and I still am battling it and my hair is still heavy. I thought it was just me and the way I styled it but I've showered twice since Tuesday and we're still having a problem I should not be having a long bang when I asked for a face frame. It's like almost 2 inches of a bang on my right side of my face. Overall, I'm just very unhappy with the outcome and I'm a single mom on a single income and spending 60 bucks on a haircut was very hard for me to do and I should've been able to walk away happy with the product and for the most part I was until I saw my natural hair when it wasn't curled. But now I have to wear it up in a ponytail everywhere I go now because it doesn't lay right because of how she cut it and even the ponytail doesn't even look good because she added long bangs . Don't even try to call the salon to get a hold of somebody to try to have them fix it. Nobody responds it just rings so you're just stuck with the product until your hair grows out.

Fantastic salon, great vibe, super professional and talented staff!! Best colorist and stylists in…read moretown!

We booked with Jeni about a month prior and the booking was such a smooth process! I had requested…read morea full set for my 12 year old daughter and she was so gentle and provided just what she was hoping for, fantastic service:) I loved the atmosphere, clean and warm with a bunch of smiles! We look forward to getting hair and nails done by Jeni in the future.

Fast response! Kind service and wonderful people. They want to help and recommend their business.read more

Teri McCoy at Mode is one of the most talented hair artists I have ever been to. I walked in with…read moredull, frizzy hair that was in transition from auburn to blonde. I walked out feeling like a glamorous movie star! 10/10 recommend. Thank you Teri!!!

Got a hair blow out by Megan - she's so sweet! She listens and I felt safe throughout the entire…read moreprocess while crippled lol.

I went to this place for eyelash extensions, the amount of glue used was crazy, but also worst…read moreextensions I have ever had, they fell out within a week, they looks like horrible spiders on my eyes... no thank you I will not go back

I had a lash lift done at Sweet Peach on Wednesday, September 24th, and it was a disaster. My eyes…read morewere burning during the appointment, tearing uncontrollably by the end, and worst of all, the lash lift didn't even work. My lashes looked exactly the same. I called the salon four days in a row, left voicemails, and even spoke to someone who promised I'd get a call back from an esthetician. I gave them my name and number and then they completely ghosted me. What frustrates me the most is not just the bad service, it's the fact that no one cared. No follow-up, no accountability, no refund. If Sweet Peach wants to call itself a professional beauty business, maybe they should start by hiring women who are actually skilled in the services they offer, not just people who couldn't pass a math class and thought being an esthetician would be "easy." I would never recommend this place to anyone who values their time, money, or their eyes.

Cindy, the stylist that did my hair was great. First time there and she cut my hair perfectly…read more It's a nice cozy shop and everyone was so very friendly. Such a warm feeling when I walked thru the door. I would most definitely recommend this salon to anyone. I'll be going back on a regular basis.

Cindy is my girl!! Her fellow stylist was super sweet too. I personally loved this place, total…read moregem. Highly reasonable prices, good selection of services, easy to schedule with. Good vibe they had some holiday decorations up & healthy looking plants which I dig. Felt like someone's home which may not be for everyone but I feel more comfortable in places like that. It felt more personal. Don't like the bright sterile lighting, loud music, gaudy decor, crowded scene.. Anyway SHE LISTENED TO WHAT I WANTED, respected my declination of her suggestion & did what I asked. Not to sound rude but I'm very sensitive about my hair as it's been damaged so many times in the past by previous stylists I thought I could trust. She listened to my horror stories & got that. I ended up getting a deep condition too while I was there, why not? Decent product line. She was personable & we chatted but not over the top blabbering. I can't stand that. I felt very easy around her she put off a good vibe. I've already scheduled my next visit this place is MY SALON and I refer everyone here. Thanks ladies!

My daughter got her nails done and I got my hair done. We both had great experiences here! They're…read moresuper good about communication - we called and they answered promptly, got us appts at the perfect time, sent us reminders to confirm, and it was easy to find. It's actually right next to one of our fav treat shops. The place was clean and spacious and had the specific products we wanted. The technicians were easy to chat with and really efficient. Absolutely we'll be back and we highly recommend Salon Retro! Especially Jo and Cyra!

If I could leave zero or even negative stars I would. Be careful who you book with. I booked with…read moreMyra and apparently she is an independent contractor, meaning the salon can't help if she does a bad job. She did a HORRIBLE job, and didn't style out my hair, so i didn't know it until I got home and really got a good look at it. I asked for a ash blonde balayage and paid $300 by the time I tipped, and my hair looks like complete trash. Myra offered to fix it and I initially rescheduled with her, but after thinking about it, I texted her and asked her to be $100 percent honest if she thought she could fix it and she never responded. I ended up scheduling for a color correction at a different salon because I can't trust this girl. I left a message on the Salon retro site to Kathy (I believe she's the owner) and got no response, so I called the Salon and Kathy answered. She said "Myra said you loved your hair when she was done" and I told Kathy, Myra didn't style it out. In fact, after thinking about it, I think she did that on purpose because she knew it was a sloppy job and she was ripping me off, but she told me the reason she wasn't styling it out was because she already did a lot to my hair and didn't want to overdo it. I should have known right then and there she was full of s#$t, because I have never been to a Salon and paid that kind of money and left without dry, styled hair. If you took the time to read all this, please take my advice and don't risk going to this place. What a waste of time and money. In response to Kathy's comment: ummm... yeah... I said all that in my review, but I also said I opted not to go back to her because I don't feel confident she would be able to fix it. Not worth the risk. Also, why you commenting on my review? You can't help me because she's not your employee. Don't be on my review bumping your gums. I deserve a partial refund but I know that isn't going to happen, so mind your own business.

What a concept! brother and sister working side by side in seemingly unrelated ventures…read more As I gain more years, I also grow more unsightly hairs working down from my eyebrows and onto to my eyelids. Elly quickly and painlessly removed the strays while not overly shaping my man brows. Just the strays please! I was delighted by her expertise. While there I also imbibed in the latest coffee phenom, nito. drawn from a tap much like beer, I was served a strong, flavor packed cup of coffee with a real kick. This is the real deal. Coffee not for the faint of heart. It is served "black" or "latte" style. I chose the black and it was delicious. After leaving with my cup, a passerby saw me drinking the coffee and thought it was a beer. I would encourage any lover of good coffee or just plain Beauty to give them a try.

Gosh what is there not to love about The Fix, Elly and her team is amazing ! The most accommodating…read morebeauty bar I've ever been to (and I'm from the big city) I found Elly 3 years ago on Groupon and have been a loyal customer since. She has always been gracious and kind. Her services and knowledge are pure gold, just like her heart! The new set up in the place is amazing and it is so instagramable, definitely a place to bring people to and I always recommend her whenever I can! For anyone looking for 5 star treatment at wonderful prices The Fix is where it's at. Plus the conversation is always pleasant never forced! Elly has always made me feel so comfortable every time I step into her chair. I truly admire her service and her kindness. I travel a lot for business and sometimes I can't get in before I leave and when I come back she's always so welcoming and never hostile. She really is a true Spokane talent.